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why is it that those features mentioned in your sale page not available in your demo?
FanPage Header – picture, cover pic, likes etc.—(No cover is shown)
2. A Tab displaying Posts of the FanPage-- (Only one tab display)
3. Users can add Comments and Likes on any Post - (cannot add likes)
4. Gallery mode-- (No gallery mode)
I just want to be sure all these features are available before I buy. I think you should update your demo if neccesary for a test.
Also can I remove the preloader that says (Famax is loading)
Hi, we just re-designed the plugin. Most of the features have been added. Some are under development.
1. There is an option to display Cover on the Header.
2. You can add more Tabs via the Generator.
3. Liking feature via API has been removed by Facebook for all developers. Sorry about that.
4. Gallery is present – Left Right navigation on popups.
Yes, we are updating the demo accordingly. Thank you for the feedback
Thanks for quick answer. Would I be able to remove or edit the preloader that says “Famax is loading”?
We don’t have a direct option to change it, but I will give you some CSS to remove or change it
I Have sent you an email please reply
I have since sent a reply to your question from the email please attend to my mail
Regarding the Token, right ? I think replied to it today
Resolved via email. If you need any further help, email us. We’re online 12×7.
Hi could your please help me with a screencast file (a video file) showing how Famax is being used on a page. I want to submit it to facebook.
I realy need the comment system to work from the app. I have sent this as an email more than three days ago but no reply.Thanks
Apologies for the late reply. I will assist you in making a video file. You can use any screen recorder you have and just capture your screen that shows -
1. Your webpage where Famax is shown.
2. Open the popup
3. Add a comment etc.
And just attach this video on your Facebook App. Please give it a try and let me know
hello, i’ve installed the famax on my site. but i can’t see posts, just foto tab.
i can’t put comments
The link you shared does not have the Famax plugin. Please share the exact link to the webpage where Famax is displayed.
Comments are working fine in our demo. Which means you have a setting issue. Please make sure your Facebook App Id and Token are correct
For your reference i’ve been uploaded the sample file in the package with our links. as you can see, no posts are loaded. i can’t understand why.
used your base appid and token, we will make our app later.
another question is, background image of title, is possible have the bg of facebook page? if yes how.
how replace the fmax is loading text with our one? (like ‘agiornamento …’)
1. I think the version you are using is not the latest. I just tested your Facebook Page link at my end and its working. So please get the latest version from us via email.
2. An option to display Cover photo is also present in the latest version.
3. As of now, there is no direct option to replace the loading text. You can change that directly in the source
i’m using the paid version downloaded…
you can check version on site linked.. is the package downloaded.
via email i’ve recived the version 2.0, on codecanyon i’ve bought the pro version, updated at November 2016 as seem by file dates. is the version of the link http://viduale.evoluzioneazienda.com/famax/
i really need your support urgently
Hey Simone, I’ve sent you version 2.1 of Famax plugin. Let me know if you need any help in the setup
Resolved via email. Marking fixed!!!
This is a Duplicate comment. Already replied in your main thread. Please check your App Id and Token
I’ve sent you the correct settings via email. Marking this ticket fixed!!!
Hi. I can’t manage to set “Albums” as default startup tab? The other tabs with content do work properly, only albums doesn’t. It only works if I click the tab when the page is loaded. What can I do?
Also the album popup function doesn’t load all content. It displays the full size image, but no caption text.
Thanks for your support,
Sounds like a settings issue. Please share the link to your webpage so that I can tell you which setting to use
This is the link to the site: http://babavita.de/rezepte
I added a work-around by adding a jQuery trigger click after the famax code
So this works so far. But there’s still the issue with the popup
Please check the popup function.
Oh, I forgot to embed magnific-popup.css
Now it works!
padding-bottom: 0px !important;
Just added the additional CSS. The popup works perfect so far! Still have to setup app settings on Facebook, will do it afterwards. I am very happy with your great software! Thank you for your compliment.
My pleasure!! If you can drop Famax a rating from your Downloads Tab, it would really help us
Hi. I tested crossbrowser compatibility. Chrome all OK! But Getting error in Firefox “could not load page details”... Safari cuts images and post dates are “NaN” .. what could that be?
See at http://babavita.de/die_freude_deckt_den_tisch
In FireFox, you need to disable tracking protection, by clikcing on the top left corner. Firefox treats any Facebook content unsafe, so FireFox and Facebook are not friends
We are aware of the Safari bug and this will be fixed by the weekend
When there is no image in the facebook post, it appears in the feed as a broken image (grey cross) and there is no way to click the link to facebook. Is there any way to put the link over the whole item and also don’t display the broken image icon when no image is posted? Many thanks in advance!
Yes, we have noted this down. We will add a placeholder image for links in the next update.
We have fixed this item. A placeholder image will appear if you do not have a link image. Update is being released!!!
I just purchased Famax.
But I cant find instructions on how to install on squarespace.
Can you help please.
You need to create a HTML code block on Squarespace Page and then add all code in there.
Here is a video installation for our Youmax plugin. Its very similar to Famax. Or you can write to us at email@example.com and we will help you out
Where I see the instructions on how to install, FAMAX. Can you help me please.
My email: firstname.lastname@example.org
Hi Rowrigo, the generator on the demo give you all the code that you need to insert on your HTML page. Please try that and share your webpage link so we can help you out
The plugin doesn’t load in FireFox. I always get the eror message “Could not load page details”. Other browsers are fine. Is there a solution for this please?
Firefox has a “tracking protection” for content from Facebook. Please disable that from the top left corner of your browser
Why does adidas page, image and like button remain on my feed even though i have removed it. www.thestorkproject.com/blog
Already replied via email. Need some detials to check out the settings
Fixed and working on your website. Cheers!!!
Hi, Why does adidas page, image and like button remain on my feed even though i have removed it. www.thestorkproject.com/blog Thanks Ben
Please share your WP login / pass so that we can check your settings
Hello buy this Famax plugin – Facebook Fan Page on your Website, but I think it is not for wordpress. I wanted to ask if I can change it for the version for wordpress?
Then raise a refund request for the jQuery version here -
Please write that you have both versions and are only using the Wordpress one. Cheers
Yes, I was wrong to buy the non-wordpreess version, can I get my money back for me to buy the wordpress version?
Sure, please request the refund via the link I shared earlier. I will approve it
Hello, I have a problem, if I try to open my website I’ve got message: “Could not load page details”, this error I ‘ve got on every browser. Could you help me?
Please share your website link so that we can check your settings
now it is working, but it means that I must use your app & token? Is it possible to do something to make this works with my app?
Sure you can make it work with your app. Can you regenerate your token please? Also, try to use both the long term and permanent token. Let me know what happens
I just purchased Famax and installed it. I was able to get the token. But there is something wrong…It only sais Famax is loading. As you can see here: http://vipapp.cz/novinky/. Could you help me with that? I also would like to hide hide those bottom buttons and the header. Is it possible somehow? Thank you in advance, Lukas
Please set the defaultTab option to the name of your Tab which is “VIPAPP Novinky” in your case.
Also please collect the latest version of the plugin from us.
Thanks a lot! It helped and it looks very good. I have the latest version…but I suppose there is no possibility to hide some of the parts of the plugin. So, could you please help me with translation of “Recent first” and “Popular first”? And is it possible to make Like Button wider? In czech language it is not enough wide for the text. Thank you for your help. Best facebook feed plugin on market!
We have added hiding options recently .. yet to be released. You can collect the update from us directly via email: email@example.com
Please share the link to your website so that we can see and increase the width of like button
Great facebook plugin by the way, the best I have found on the internet so far. I have installed it on my joomla site and manged to get it nearly working. unfortunately my facebook videos wont play, do you know the what the issue might be? Thanks http://fincharb.co.uk/index.php/news
I think your Facebook Page is private or restricted due to which I’m not even able to view your page on Facebook. This might be causing problems for your videos. Please make your videos and page public and check
Thank you that sorted it
I just bought the Famax-pro, but there is not documentation with it and the website instructions are from 4.0 and do not match a lot of what is there now. Can you give me documentation on how to install – thanks.
I have figured it out – please remove my question
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