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Hi, Can not use on static sites? Thanks
This plugin https://codecanyon.net/item/facebook-messenger-for-wordpress/16392065/ cannot be used on static sites. But this one https://codecanyon.net/item/messenger-customer-chat-wordpress-plugin/21061383 can.
I hope this helps.
left right function doesn’t work. For example, icon stays on left side on front end when either left or right is selected on backend.
Please download the latest version. The issue was fixed.
Have a nice day!
Hello i just downloaded the plugin but left right option doesnt work it just stays left
In this case, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.
Hi Team i bought accidentally the wp plugin for $ 25 but i needed the live chat. So i bought the second one as well. Could i get a refund for 1 of the 2? i just need the live chat.
Furthermore do you know to get alerts / notifications from Facebook about the incoming Chat? Because right now i get a silent red notification in the inbox of the messages as if it would be an email… I will not notice it and the chat client will leave…
The live chat version available here https://codecanyon.net/item/messenger-customer-chat-wordpress-plugin/21061383
In this case, please buy a new one and request a refund for this plugin.
If you need any help, please chat with us at https://m.me/ninjateam.org
ok, i bought your live chat, how can i get a refund for this plugin?
As plugin expert, you probably know FB very good. Is there a way to receive incoming chat live on mobile from the fb business page?
For refund request, you can create here https://themeforest.net/refund_requests/new
For your second question, do you want an app that helps manage your FB pages on mobile? It is here https://cl.ly/122q3F3F3h0n
I have renewed my support, but every time I go to submit a question into your website I get this message:
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
I need some support…
Please send me email via firstname.lastname@example.org to get help.
Thank you and have a nice day!
Hi! How can I request a refund?
So sorry to hear that but may I know what issue you got? So we will fix it for you. Thank you and have a nice day!
1. does it only works when i am online or can people leave a message to respond to later?
2.When someone asks about a product…..do i need to be online or can i answer the question later offline too?
3. Do messages appear on my facebook page?
Thanks for reaching out to us.
Yes, all messages appear in your FB page inbox and you can respond later offline. You can demo here: https://demo.ninjateam.org/facebook-messenger-for-wordpress/
We also have live chat version which the conversation can appear on website, you can demo here https://ninjateam.org/
Just to be sure…....nobody can see communication on the facebook page…it is hidden for public?
Yes sure, it is like the message inbox normally.
mmm….again..So messages will not go public and will not be posted on my facebook company page where everybody can see it? And do you happen to know examples of positive conversion with the button next to products so people can ask questions about products. Also…can i set time when offline and online on chat?
All messages go into your Facebook page inbox and of course, it is not public. With a button next to products, do you mean this one https://cl.ly/351D2u2e412R? You can demo here https://demo.ninjateam.org/facebook-messenger-for-wordpress/product/happy-ninja-2/
And you can not set time, it’s up to you to answer whenever you reply in your page inbox.
How does this differ from your Facebook Live Chat plugin? I’m looking for a fb chat plugin but both seem to be the same.
Thanks for getting in touch.
The latest real-time chat is here https://codecanyon.net/item/messenger-customer-chat-wordpress-plugin/21061383 You can demo at https://ninjateam.org/
This one (https://codecanyon.net/item/facebook-messenger-for-wordpress/16392065/comments) is not realtime chat. You can demo at https://demo.ninjateam.org/facebook-messenger-for-wordpress/
Let me know if you need any help.
Can I deactivate the chat option and heave the woocommerce ask question about this product option enabled only?
Yes, you can do that.
Thank you for your reply and answer
Thanks for choosing us. We’re always here to help.
Hi NinjaTeam, please tell me what is different with this plugin (https://codecanyon.net/item/messenger-customer-chat-wordpress-plugin/21061383)? Thanks!
This one is not realtime, but have shortcode and support WooCommerce, you can demo here https://demo.ninjateam.org/facebook-messenger-for-wordpress/
This (https://codecanyon.net/item/messenger-customer-chat-wordpress-plugin/21061383) is realtime chat, means the chat conversation history appears right on website. You can demo here https://ninjateam.org/
Let me know if you need more help.
Hello, left right function doesn’t work. For example, icon stays on left side on front end when either left or right is selected on backend.
Also, french is selcted and message appears in english.
I have deactivated for now the icon on the site. Main main pupose for this is for the shop:
Thanks for reaching out.
In this case, please submit a ticket with your login details at https://ninja.ticksy.com/ and our support team will help you check it.
Can I message based on custom woocommerce status change?
This plugin lets your customers message you on website only. You can send us messages via this demo to test https://demo.ninjateam.org/facebook-messenger-for-wordpress/
Let me know if you need any help.
Platform Access Disabled: Access temporarily disabled due to changes to the Facebook Platform
I cant connect ?
Hi, how can I setting this icon right bottom? The setting is not working, I had downloaded the latest version.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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