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192 comments found.

Hello! let’s say, someone, messages me on Facebook and the chat bot starts working, after a while, if I need to jump in the same chat how can I make the bot stop replying? Thank you!

Hi prc93ltda,

You can set the time the bot working at Settings menu.


Tommy I replied back to the support ticket on Ticksy. Thank you

Hi I have submitted a support ticket for a week but no reply Https://

​Hi 5creen,

For the bot plugin, you can chat with our support at ​​


Hello, so just to confirm, can I create a full campaign linked to Fb ads? So if they click “yes” and then it will trigger a campaign which sends them to link to something then 3 days later another message then another message a week later and so on?


not supported anymore ? No updates ?

Hi mleme,

We provide live chat support via the on my fan page

and we will have a big update in next 3 months.


do you have a tutorial to install and use???

Hi robertoortega,

You can see this article:

We will add the video tutorial soon,


Hi does this support woocommerce and allow user to pay via Facebook messenger? thanks

Hi awwaikit,

We will add it in next update.


Hi Tommy, may i know when is the next update? i am looking at few similar AI system now.. wanna buy it soon. if the next update is soon, i will buy it from you now. since other author has not reply me yet.

Our plan is in 3 months for a big update.


Do you have more documentation ? The one provided is so incomplete….

Hi garavitgabriel,

We will have more documentation with the big new version update in 3 months, if you need any help, please chat with our support at


how many fb pages can this manage?

Hi evette,

Current version you can use one page, in next update you can use multiple pages.


is possible use it with personal profiles? thanks

Hello Turecarga,

Facebook only allows bot work with fan page.


Hi This plugin need Facebook Approval?

Yes, you need pages_messaging need approval.


Is there anyway to capture leads name and email address? Or does everything have to go to Facebook? It would be nice to capture the email address of the person who is chatting for use outside Facebook.

Hi paul0017,

You can capture leads name, FB profile, locale, gender, time zone with Bulksender plugin + Messenger or Bot plugin:

For email you can use Notifly plugin:

Please let me know if you have any questions,

Hello, This chat bot, installs on any domain that has installed wordpress? Can function independently of a website? What files do I have to translate, to change my language? I am looking forward to your response.