NinjaTeam

NinjaTeam supports this item

Supported

257 comments found.

campru

campru Purchased

Amazingly simple but effective…. Great Job guys!!!!

Thank you :)

PRESALE Question, what if the user doesn’t have facebook?

Hi ryanlegal32, This plugin is FB Chat so user must have FB account to send a message.

Please let me know if you have any questions,
Tommy

I have posted in the support and no one has gotten back. Please help.

Hi vinsin, Please let me know your ID ticket, I will help you check it.

Tommy

963086

Hi Vin, I have replied your ticket.

I read; “v 3.0 with big update will be released soon”. When will that release be since the last version is from march! Does the current version work with WP 4.6.1?

Hi Webmaster_Sthlm, We will release it in next few month. Yes it’s work fine with WP 4.6.1

Please let me know if you have any questions,
Tommy

Looks like customers have to switch to fb messenger to chat, right? it isn’t live on the website like demo.

Hi tamminhth, please read our note at the bottom of description for more details.

Please let me know if you have any questions,
Tommy

Hello, ticked submited yesterday – no response yet :/

Hi irtomas, can you let me know your ticket ID? then I will help you check it now.

Tommy

Hi Tommy, ticket ID is #968826. But I also applied for refund due reasons above. A big disappointment overall :/

Hi Tomas, Sorry for being late in answering you. Please check your ticket for details.

Tommy

Hi interested to purchase and have a question.

can this plugin play a sound when ever a new message is sent? and with a enable and disable sound button by visitor?

Thanks!

Hi futuremobi, this plugin don’t have a sound at this time.

Please let me know if you have any questions,
Tommy

The worst seller here EVER!!! ZERO communication, ZERO ticket response, ZERO money refund. Unbelievable!!!

Hi Tomas, Sorry for being late in answering you. Please check your ticket for details.

Tommy

Hi,

So what’s the difference between this plugin and the facebook messenger plugin?

Also, can the full, open messenger window be placed in the sidebar instead of just a button that opens a popup?

Thank you!

Hi wa7edsoori, it’s different about style/position, and Messenger for WordPress support Woo better and support shortcode to display button messenger anywhere.

Please let me know if you have any questions,
Tommy

This comment is currently being reviewed.

Hi drjohndimi, this plugin can help your client send messages to your fan page inbox and they can chat with you from their Facebook or Messenger website/app. (like you chat with your friend on Facebook)

Please let me know if you have any questions,
Tommy

Is PHP 7 or PHP 7.1 Supported?!

Hi Arshile, yes it supported :)

Ok so you offer 2 types of FaceBook chat plugins per WordPress. Can you run both at the same time. I love the idea of having a LIVE chat at the bottom of the screen + The chat in the products – let me know. And if there would be any complications per doing this>?

Hi bigbankclub, you can run both plugins on same website without problem. You can use FB Live Chat to display at the bottom and Messenger for WP to display on the product page.

Please let me know if you have any questions,
Tommy

Thank you // Ideally I am trying to serve both worlds. Users not on Facebook and Users on Facebook. Ideally it would be nice if your plugin would allow for a simple chat also, it would help. I know the whole FB networking is great; but some people still living in the past and just want simple chat. I’m thinking of a solution in the meantime; but will get this plugin this week. Perfect.

Thanks for your suggestion, I will discuss with my team for the solutions.

Tommy

Hi! I can change the language from English to Spanish? My website is in Spanish

Hi louizmuzik, yes, you can change easy from Settings > Facebook Live Chat > Language

Please let me know if you have any questions,
Tommy

Do you have the Portuguese translation?

Hi BrunoSwell. Yes it’s have :) supported all languages.

Tommy

WebHoo

WebHoo Purchased

In support you mentioned that I could buy extended license but just went (I bought two standard licenses already) it doesn’t give me the option. Can you direct me? Thanks

Hi WebHoo, please send a message to my email support@ninjateam.org and we will discuss about this.

Tommy

Hi, I have a quick question. Does this connect to your private facebook account or your business facebook account.

Hi drupo, This plugin connect to business account (fan page).

Please let me know if you have any questions,
Tommy

Greetings, buy this plugin Facebook Live Chat for WordPress, install it but it does not work is there a video tutorial?

Hi gilbertogfd, Please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

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