NinjaTeam

NinjaTeam supports this item

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268 comments found.

solen

solen Purchased

HI how do I move the lower left-side chat or footer left thank you

Hi solen, Please submit a ticket at https://ninja.ticksy.com/ (with your admin access and FTP) and I will help you do it.

Tommy

Hi, in your demo i try to chat, but after that it just display :

“Message Sent Your message was sent. Log into Messenger on your mobile device or visit messenger.com to see the conversation.”

In your screenshot we can clearly see that people are chatting on the wordpress site, it is possible or not ? Did people have too be connected in facebook messenger ? Can people that doesnt have facebook chat with me anyway ?

Yes, but this is better dislay on the website, because with FB you can saved your customers informations to database and can use for remarrketing.

Tommy

i dont mind that it could be better on some way, but i dont want my client to leave my site to chat.

In this case you can choose other plugins fit your need. I recommend intercom.

Tommy

Is this woocommerce compatible? Should I use this or fb messenger for wp for my woocommerce site?

Hi imyourcupid,

For WooCommerce webiste you should use https://codecanyon.net/item/facebook-messenger-for-wordpress/16392065 it’s work with WooCommerce as well.

Please let me know if you have any questions,
Tommy

nice application but do we need to login to wordpress to chat or we can chat from our website and can we use it in mobile also

Hi flyodisha,

Users and admin can chat via messenger.com, messenger app or facebook website.

Please let me know if you have any questions,
Tommy

Hi, I open up your demo on my iPhone’s safari and try out the Live Chat plugin. When the chat opens up, it looks fine but when I tap on the chat box to type, the keyboard appears and the chat disappears.

Is this a bug? I am using iPhone 6S running the latest iOS version and use Safari app.

Screenshot:

https://i.imgsafe.org/b357a8165a.png

Hi puzzlehive,

I have send it to our developers to check.

Tommy

Hi Tommy, will you be replying here once you got a reply from your developers?

What is the difference between this and your other plug-in found here – https://codecanyon.net/item/facebook-messenger-for-wordpress/16392065?s_rank=3

Also, is it possible to change “Facebook Chat Support” with the Facebook icon to something else like “Support Chat”

Lastly, Can I chat with customers in real-time without them having to go to their fb page like a traditional support chat?

Hi kcmojoe,

The Messenger plugin can work with WooCommerce, have messenger button and shortcode.

Yes you can change “Facebook Chat Support” text and FB icon to anything you want.

You need go to FB to chat with your customers, because FB don’t allow chat in your site.

Please let me know if you have any questions,
Tommy

It works with wc vendor?

Hi shiringit, we will add it in future.

Please let me know if you have any questions,
Tommy

can i set personal facebook url? vs fanpage?

Hi motiondream, you can set only for fan page.

Please let me know if you have any questions,
Tommy

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