NinjaTeam

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302 comments found.

ULTIMECO

ULTIMECO Purchased

Hi,

The Facebook chat appears on mobile, but the send button is no showing so, I can send the message,

any ideas?

many thanks

Please check your ticket for updates.

Tommy

ULTIMECO

ULTIMECO Purchased

Is there a chance you follow the ticket?

I have sent you the code to fix it on the ticket.

Tommy

The Facebook Chat box which users see on the website is blank and there’s just white space. The support provided through the ticket system wasn’t very helpful and didn’t solve the issue.

Any advice how to fix it?

Hi, Tommy!

We have no idea why it doesn’t work. Two weeks ago was alright.

Here is the URL: https://www.facebook.com/alex.manchev.photography/

Looking forward to your response,

what happen if you put the fan page URL is https://www.facebook.com/ninjateam.org ?

It works fine. I use the plugin on other websites and its fine there. It was working on the website in question as well few weeks ago. But now it doesn’t and there are no error indicating where the problem might be.

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