NinjaTeam

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296 comments found.

Hey brother, last year i did not use your plugin at all. i just need to know that does it not show on the post? i see that it was working for pages last year on one of my website but i never noticed that it does not work for posts. Could you please tell me if it does work for posts too or not? Do i have to paste any shortcode in the header or footer? I see that my support has expired but could you please answer the question for me? Thank you.

Hi Khalsa007,

To display on your posts, simply just select this option http://take.ms/bBnSh

Please let me know if you have any questions,
Tommy

Hi Forbiddeen,

The plugin still works fine, If you have any problems, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Hi there, may i know the difference between your facebook live messenger and this one? Thank u so much

Hi BDElsa,

It’s different about design, and Messenger have shortcode to display the Messenger button anywhere and compatible with WooCommerce.

Please let me know if you have any questions,
Tommy

So I am having an issue with the mobile view is it possible to have the Facebook Messenger for WordPress with the dokan feature instead or just have this hover and load the same?

Hi dirkagain,

Please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Hey,

whats’ up Ninja Team. You say you support the app. I wrote you through the support system, got one answer & now my problem with the plugin is even worse. I wrote serveral times back but don’t get answer anymore. If you say you support the plugin, support the plugin!!!!!

Hi ThemeManu,

I have told in the ticket, we will update it in future, your require not our plugin feature and not a bug.

Tommy

Sorry, you are wrong, I just required that the text on the facebookplugin can be read. You said I don’t get my money back if you can fix it. In the meanttime you/your support fixed it. It doesn’t look nice, but if your support is that low quality, I think twice when I buy next time a plugin from Ninja Team!!!!!!!!!!

Hi ThemeManu,

If you still have any problems, please let me know and I will help you fix it.

Tommy

This comment is currently being reviewed.

This comment is currently being reviewed.

This comment is currently being reviewed.

Please check your ticket for update :)

Tommy

sir button send in mobile view not show, please update

Hi andiwiryawan,

In this case, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Hello, I know a few months ago this plugin didn’t work as Facebook did not allow live chat, has that changed? can people live chat using this plugin on my website?

Hi prc93ltda, still no, I will let you know when it available.

Tommy

Question,

this app is working in mobile and desktop? In mobile for example it opens direclty the chat or does it also asks to login first?

Hi Tony,

It’s working for desktop and mobile, if the user does not log in, it will ask they log in via Facebook first.

Please let me know if you have any questions,
Tommy

How do I always revert to the smaller, closed tab (no icon) rather than the larger tab (with the icon)? The larger tab doesn’t display properly and is too big for mobile.

Thanks!

I’m wondering how you can set it to automatically keep the tab closed for the user.

Is there custom code to do so?

Hi wholebrainpower,

This plugin doesn’t have that option, if you still want to custom it, email us at contact.ninjateam@gmail.com for custom work.

Tommy

Hola, quiero comprar el plugin, pero aún no puedo ver una demo, solo veo un screenshot, pero me gustaría poder hacer una prueba… Lo que veo en su página de demo, no me sale nada, solo me sale el chat para enviar un solo mensaje y listo

Acabo de comprar porque no quise esperar a usar lo que vi en la página de venta, pero ahora que lo instalo, me doy con la sorpresa de que es el mismo chat para INICIAR una conversación en facebook, y el resto se debe hacer en Messenger… Y eso no es lo que quería… Lo que me vendían es poder establecer la conversación dentro de un recuadro que se encuentre dentro de mi página web http://d.pr/i/sBqGx

Ayúdenme a solucionarlo por favor, o sino, solicito un reembolso, no es lo que me vendieron

Gracias

======================

I just bought because I did not want to wait to use what I saw on the sales page, but now that I install it, I am surprised that it is the same chat to START a conversation on facebook, and the rest should be done in Messenger … And that’s not what I wanted … What I was sold is to be able to establish the conversation inside a box that is inside my web page http://d.pr/i/sBqGx

Help me solve it please, or else, I request a refund, it is not what I was sold

Thank you

Hi Gabriel,

Please check your ticket for update.

Tommy

Hi,

In FF it doesn’t work for me. I am logged in but it asks me to login :( I don’t have any popup blockers – https://www.screencast.com/t/aNNL5ueuU

Thanks

Still the same – I have cleared cache and removed all Facebook cookies

Also tried on my server

FF – 47.02

Grrrrrrr

Please chat with me at https://m.me/100007121852040 and I will help you check it via TeamViewer.

Tommy

Just messaged you Tommy – thanks

marhab

marhab Purchased

Hello, I chose between facebook chat and messenger. I chose Facebook Chat for design reasons. But I see that Facebook Chat does not appear on Woocommerce sites? Does not support them? Regards!

Hi marhab,

This plugin can display in product or category page (you can select the second option at Display option), just don’t display a Messenger button under add to cart button like Messenger plugin.

Please let me know if you have any questions,
Tommy

Hi, its very confusing knowing the differences between all your Facebook plugins. Can you please point us to a detailed comparison chart showing the differences so customers like me can make informed decision on which of the plugins to purchase?

I am sure I am not the only one confused about this, and this may be pushing a lot of your potential customers away since no one wants to go through the pain of purchasing what they think will work for them only to find out that the have selected to purchase the wrong plugin.

thanks

Hi omoge,

Facebook Chat and Messenger different about design, effect, and Messenger support WooCommerce + shortcode to display Messenger button anywhere.

Facebook Messenger Auto Reply you can check details here: https://codecanyon.net/item/facebook-messenger-autoreply/19516884

And Bulksender: https://codecanyon.net/item/facebook-messenger-sender/19344381

Please let me know if you have any questions,
Tommy

c4web

c4web Purchased

Hello, it’s a great application, but we have a problem with mobile chat: the “send” button does not enter the monitor. You can help us?

Hi c4web,

Please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

PRIVATE TICKET #1151518 on April 28, 2017 at 1:22am

almost 1 month not response please check

Hello andiwiryawan,

Sorry, I missed your ticket, please check the ticket for update.

Tommy

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