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Hi, presales questions
1- my site is using https: it will work?
2- Im using a agressive cache via siteground hosting so im reading that could be a problem and show the locker to the same IP again?
3- The relation between visits and conversions how good is? cause it looks like a pretty agresive approach for the visitor, it looks fine though
Hope you can solve this questions to buy your plugin
Thank you for writing in. Here are your replies.
1. Our plugin will work with https too.
2. Yes, cache may effect the already locked ips. If cache can bypass our plugin files then it should work properly.
3. We can’t assure you regarding the conversion rate but its strong means of converting the site visitors to facebook fan page.
So, there is a way to tested bfore buy it?
or you can check it in my site, i will give you the credentials, is this
wordpress built, using appthemes.com, and siteground cache plugin, wich is agressive ive been told
Please buy and test and if it doesn’t work properly then we will help you to get the refund.
It’s not working properly with cache plugins. When I have my cache plugin enabled it will ask to like everytime when page will be refreshed. When I already pressed te like button the popup will show again.
Is there a fix for this?
Thank you for writing in.
Can you please mention the name of the cache plugin that you are using ?
saludos instale la aplicacion pero se quita cuando le hacen clic en cualquier lugar de la pantalla y aparece un boton de x y un conteo regresivo quisiera que no apareciera nada de eso para que los usuarios tengan que darle clic a mi pagina de facebook o si no exijo un reenborso porque este servicio asii no es lo que esperaba
You might have checked the “Enable Close Action” due to which the closing of popup is being possible by the user. To lock the screen completely, you will need to uncheck that option. Please see below screenshot for easy reference.
saludos el programa solo me sale en dispositivo moviles y cuando las personas ya le an dado like le sigue apareciendo y tambien quisiera que me aparezca desde un ordenador ya que no me sale en mi ordenador y lo busco desde otro y tampoco me sale asi que les agradeceria sii no pueden ayudarme con ese soporte me hagan un reeborso porque este plugin no es como esperaba
este servicio me es inutil quisiera un reeborso de mi dinero ya que no cumple con sus espectativas asi que por favor exijo un reemborso o tendre que tomar medidas sobre esto
les eh escrito varias veces para reclamar mi dinero ya que este servicio no es satifactorio ni es lo que esperaba pero ya que no me responden comenzare una disputa con cargos legales porque yo no ando regalando mi dinero y les escribi a las buenas y piensan que el cliente no se merece un servicio o soporte sii este es el soporte que brindan es una mierda y no les recomiendo esto a nadie no me funciona para nada ni el plugin ni el soporte que dicen darle a sus clientes
We had already replied your query in previous comment. Please check below link.
Have you checked this reply ? You have commented the same query twice so we had replied in one of the comment.
i want to know if this plugin worked in mobile device and responsive ?
The plugin works in the mobile devices too. Are you having any issues for the mobile device ? Please let us know with the screenshot.
but the plugin is work just in some posts not all
Do you mean to say the likebox locker only shows on some posts and doesn’t show up on all pages ?
hello , why the pop up some showed to users are already like my facebook page , i want to disable this option
Our plugin will not show the locker again for the same visitor who has already liked the plugin from the site through cookie and IP restriction.
But it will show the locker if the visitors have liked the page not from your site but from the facebook directly. We have implemented that way because Facebook API doesn’t provide any method of knowing if fb logged in site visitors have already liked the page or not.
Since you are not satisfied so we have already processed your refund.
What’s the differences between free wordpress version and this one?
We appreciate your writing in.
The difference between free and PRO version is availability of unlimited facebook accounts setup, page wise locker selection ability, locker with different language which are supported by facebook, delay option for popup display etc.
Why the locker is shown on mobile phone but not for pc?
That shouldn’t happen on usual case.
Can you please provide us the URL of the page where you have used our plugin ?
That shouldn’t happen in the normal scenario. Can you please send us your site wp-admin login details using the contact form available in the below link so that we can check why its behaving in such a manner ?
anyway that this will come just as php script instead of wordpress?
Currently, we don’t have much plan regarding this.
Can I quite simply have 1 popup to lock my whole site, every post and page?
Yes, you can lock your whole site with 1 popup.
Is it required for me to setup an API?
It requires just an app ID which is very simple to get.
Hi sorry, I emailed you right after your response here. My Envato is attached to an old AOL email, would you mind checking your spam folder? Thank you.
Can you please mention your issue here?
It doesn’t close the Popup once someone likes the page. It’s just stuck. Thanks.
Can you please send us the URL of the page where you have used our plugin? You can PM us using the contact form available in the below link.
Read above, I did email you and never heard back. It’s not you though, it’s my email going to spam. However this is the email associated with my Envato account. Also this is a very high volume site so right now I do not have your plugin installed and we will need to coordinate a time to do this test.
Actually try messaging me through my Profile page on Envato. Thank you for the time.
I don’t know if it’s broken or I’m just doing something wrong. Plugin or Facebook doesn’t load properly. Pop up only shows an empty box.
I need a solution but as you said before.
11 months ago Flag
Please buy and test and if it doesn’t work properly then we will help you to get the refund.
Thank you for contacting us.
Can you please provide us the URL of the page where you have used our plugin?
We checked in the provided link but couldn’t see any likebox. Our plugin also should work properly. There might be some misconfigurations. Can you please send us your site temporary login details using the contact form available in below link.
We needed this because we are not being able to replicate this issue on our development server and it will be quicker to solve the issue.
Por supuesto que no voy a poner en mi sitio por 3 días algo que no solo no funciona, sino que bloquea su normal funcionamiento. ¿No te parece lógico?
No, para nada te voy a dar ningún acceso a mi sitio. Te dí 20 dolares y me fallaste. ¿Qué más querés ahora? ¿Mis contraseñas? ¿Las llaves de mi casa? ¡QUÉ ATREVIDO!
PONETE EN MI LUGAR: Dame vos tus contraseñas y 20 dolares, eso sería un trato justo. Si funciona, te vuelvo a comprar el producto.
No deberías desconfiar de mi porque acá el único que cumplió su parte del trato fui yo.
Seriously, your pluggin doesn’t work. There’s no happy deal here, no happy money.
“Buy and test and if it doesn’t work properly then we will help you to get the refund. Thanks”
I WOULD LIKE MY REFUND. THANKS
He resuelto el problema. Muchas gracias por tu atención.
=>PLUGGIN WORKS FINE <= 5 STARS
That’s great! You are keeping our plugin right? How was the issue solved by the way?
hi, need help with the plugin! after install i can’t activate it keeps loading
tried do disable all other plugins and tried different theme.
and when it activate it keeps loading
works now but it doesn’t close after like!
Thank you for reaching out to us.
We tried to check but the provided URL is showing Error establishing database connection.
hi, have a look again please was switching between hosting to see if that was the problem but it’s not. and on mobile the like button doesn’t even show up only the popup box without like button.
We are not being able to replicate the issue on our development server. Can you please provide us the backend login details so that we can login and do our necessary debugging on our plugin?
You can send us the details in private through the contact form available in the below link.
Refund asked, accept the refund please still no fix almost 2 weeks.
I bought the plugin to unlock facebook page, and it doesn´t work ok. Because if im a fan of the page “this would me in my case 80% who is trying to get into the URL” its apperas the button “liked” if i push the button, of course then I dislike the page and in that moment is unblocked!! It is supposed to work the other way around, to get more fans not to eliminate them!
im trying this here. https://www.mochileros.com.mx/pages/fotos/ I Was using this plugin : https://codecanyon.net/item/social-locker-for-wordpress/3667715 and I thought this was better, because the other doesn´t detect also whan a user is a fan on first place, but at least it won´t unbluck if he “dislike” the button.
Sorry for the inconvenience. There has been few changes in the facebook API due to which the like action is not being detected. We are working on the fix and we will update as soon as we will find the solution.
If we are unable then we will help you to get refund. But please give us some time.
I have mostly mobile traffic. So when users visit the website through the Facebook app it opens in the in app browser. And there I think the IP and cookie doesn’t work the popup loads on every refresh.
Interested to purchase but would like to know if the issue highlighted by the user vegarea2 2 months back resolved?
There are some changes in FB API. We haven’t figured out the solution yet. We will notify as soon as we have the solution.
Initially I downloaded the lite version and finally purchased the upgrade. but I don’t know how to upgrade it. I tried to upload the downloaded file but not able to install it . help
To upgrade simply deactivate the lite version and install and activate the premium version.
1.hi Initially I downloaded the lite version and finally purchased the upgrade. but I don’t know how to upgrade it. I tried to upload the downloaded file but not able to install it . help
For installing the PRO version, you will need to deactivate the lite version first.
And then please go to the plugins > add new > upload section and then upload the downloaded zip version.
Please let us know if you are still are unable to install.
Hi, will it work with WordPress version 4.9.4?
The plugin should work with latest version of WordPress.
Hello, can I disable the countdown to make mandatory the like button?
Yes you can make it mandatory.
I have purchased this plugin, but on my site when I add it, after I like the page on facebook, the plugin still display the box.
Can you help?
This plugin no longer works due to changes in the facebook rules for third party API’s
Please make a refund for me. Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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