modmyprestashop

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20 comments found.

Hello! Thanks for developing this functionality for Prestashop.

Does it work on multistore – multidomain?

Best regards,

Hi Croses,

Thank you for your comment, I can confirm that the Facebook Conversion Tracking Module does work on Multistore – Multidomain Prestashop stores.

Regards

Damien

HI, Pixel still not verified on Facebook. Please help.

Thank you

Hi, Sorry to hear you are having difficulties, please could you email support@modmyprestashop.com.

In you email please could you provide a screen shot of the facebook pixel helper when on the order confirmation page. Or the source code of the order confirmation page.

Regards

Damien

I did, and no reply received till now

Hi

Where can i find/ track the Price Calculation on FB or on my PS? Thanks

http://i.imgur.com/2fVuWOk.png

Hi

How can i check it the tracking code is correctly inserted? Thanks.

Hi, Apologies for the late reply. If you use chrome as your browser you can install the Facebook Pixel Helper addon. This addon will tell you if the tracking code is installed correctly.

This is working with PS 1.6.1? and I afraid that the answer time is too long.

Hi, Yes this module does work with the latest stable Prestashop release 1.6.1.1.

Regards

Damien

Hi. Does the module work with the new FB pixel? i.e. the unique pixel for the whole ad account with snippets to put on different pages depending on the type of event…

Ok thanks for your quick reply Damien.

Ill try your suggestions.

Regards Neels

Just an update to this case from my side. I tried your suggestion (installed the latest PayPal Europe module) but unfortunately that changed nothing in my case.

Conversions are still not recorded with Paypal Europe module when the FB conversion pixel installed on order-confirmation page.

You comment gave me an idea to try the option of installing the pixel on the order history page (still using PP Europe module). I started to see some conversions but not consistently. Fewer registrations that actual conversions so this is also not the answer. I tried to find a page in Google Analytics reports that could possibly be linked to checkouts without success. Order-history comes the closest. For example I did not find any history in G Analytis reports of order-confirmation page being called at all. Which confirms my findings of not checkout registrations.

So unfortunately I am back to where I was before purchasing this module. It does not register my conversions not does my manual methods.

I think the answer to the mystery lies in confirming from Paypal Europe developers which landing page the conversion pixel must be installed on to register conversions successfully and reliably.

Hi Neels,

This is the first instance i have seen where the paypal europe module is not displaying the order confirmation page.

Can you send a screenshot of the page returned after the Paypal confirm screen to support@modmyprestashop.com

Regards

Damien

I have that query as well, does the module work with the new version of the FB pixel?

Hi, This module does not yet work with the new Facebook Audience Pixel, we are working on an update to utilize this new pixel.

Kind Regards

Damien

I just bought it and is not working with Facebook Pixel… :(

Hi Apologies for the delay, What facebook pixel have you created, is it the old conversion pixel or the new facebook pixel?

Does it track addToCart and Purchase tracking for Dynamic Product Catalog?

Hi, The current release does not yet support add to cart or the product catalog. We have a beta release with these features currently being tested.

Regards

Damien

Hello, Does the module work with all the features of the facebook pixel: https://www.facebook.com/business/help/1686199411616919 ? Thank you

Hi,

This module implements the new Facebook Pixel and currently has the following features available.

Current Release v1.0.4 Order Conversion Tracking Facebook Product Catalog Add to Cart Tracking New User Registration Tracking

Coming Soon in v1.0.5 Add to Wish List Tracking Start Checkout Process Tracking Customer CSV Export for Custom Audiences

Regards

Damien

working now with last Facebook pixel and custom audiences?

Hi,

Yes the module now works with the latest Facebook Pixel and with Custom Audiences.

Hi, how long until version 1.05 is released? Thanks Jose

Hi, Facebook Conversion Tracking 1.0.5 is scheduled for release on the 01/02/2016.

Regards

Damien

When the new version 1.0.5? Greetings Jose

Hi Jose,

v1.0.5 is currently being QA tested there were some issues that had to be resolved before it could be released.

We are hoping to have it released by this time next week.

Regards

Damien

The conversions doesn´t work.

It´s very bad services of support … You doesn´t help and also there isn´t never a response

Please, you refund my money.

Hello, It’s working or not? I want to buy this product.

Hi, Matornei, Yes this module does work, v1.0.5 has been released recently and now includes features such as add to wishlist tracking and start checkout tracking.

Please let me know if you require any more information?

Regards Damien

Hello It’s suport all Standard Events ?

// ViewContent // Track key page views (ex: product page, landing page or article) fbq(‘track’, ‘ViewContent’);

// Search // Track searches on your website (ex. product searches) fbq(‘track’, ‘Search’);

// AddToCart // Track when items are added to a shopping cart (ex. click/landing page on Add to Cart button) fbq(‘track’, ‘AddToCart’);

// AddToWishlist // Track when items are added to a wishlist (ex. click/landing page on Add to Wishlist button) fbq(‘track’, ‘AddToWishlist’);

// InitiateCheckout // Track when people enter the checkout flow (ex. click/landing page on checkout button) fbq(‘track’, ‘InitiateCheckout’);

// AddPaymentInfo // Track when payment information is added in the checkout flow (ex. click/landing page on billing info) fbq(‘track’, ‘AddPaymentInfo’);

// Purchase // Track purchases or checkout flow completions (ex. landing on “Thank You” or confirmation page) fbq(‘track’, ‘Purchase’, {value: ‘1.00’, currency: ‘USD’});

// Lead // Track when a user expresses interest in your offering (ex. form submission, sign up for trial, landing on pricing page) fbq(‘track’, ‘Lead’);

// CompleteRegistration // Track when a registration form is completed (ex. complete subscription, sign up for a service) fbq(‘track’, ‘CompleteRegistration’);

This module supports majority of the standard events, The Search and Lead events are not supported in the current version

Is it tracking order confirmation?

Hi,

Apologies for the late reply i have been away on holiday. Yes this module does track order confirmations.

Regards Damien

Hi,

Is your module have support for Dynamic Product Ads ?

Hi, The module supports the Facebook Business Product catalog however we have not fully tested the use of the Dynamic Product Ads. We are hoping to have this fully tested in the next release.

Regards Damien

does this support prestashop 1.6.1.4?

Hi, Yes the Facebook conversion tracking module is compatible with 1.6.1.4 .

jcasub

jcasub Purchased

Hello before purchase, we will like to know: As i understand your product track: purchases, registrations, add to cart, add to wishlist, payment, checkouts, etc.. Track PAGES: Products / Categories / CMS / Index / Contact? Track also Landing pages? or conversions on mailchimb subscribers? Has Currency Automatic detection? and multi-language right?

By the way i saw one user had problems with the module on paypal-Europe checkout. Is there any problem? Because we also have paypal Europe in our store and we want to make sure will work.

Thanks.

jcasub

jcasub Purchased

Hello, i had bouth your module, i had installed, include the PIXEL ID and activate following in your module for tracking: Product Details, User Registration,Start of Checkout Tracking, Add Payment Info, Products Added to Wishlist, Products Added to Cart…All activated. On my facebook account only WORKING: PIXEL view content, and PIXEL Initiate Checkout are working. NOT WORKING: All the rest are not working: Purchase Pixel, Lead Pixel, Complete Registration Pixel, Add to Basket, Add to wishlist, Add payment Info. What is the problem? How to solve? Can you help? How can we trace purchases, add to cart, wishlist, etc? in your module put it tracks all this.

AddToCart ERRORS The Facebook pixel code on this page didn’t load, so no information was sent to Facebook.Learn more EVENT INFO Pixel Code: Hide fbq(‘track’, ‘AddToCart’);

AddToCart doesn’t work any more. Other parts working fine and even addToCart worked before.

Hi,

Is the Add to Cart pixel firing when you click on the Add to Cart button. If its not please can you raise a ticket from the support tab.

Regards, Damien

does it work in 1.6.1.7?

also does the function work with one page checkout module?

Hi, Yes the module will work on 1.6.1.7.

Which one page checkout module are you referring to? If the module uses the order confirmation page then the facebook pixel will load.

Regards, Damien

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