Support for Extended Coming Soon Countdown


Razorphyn supports this item


Popular questions for this item

I can’t log in and some strange lines appears in the login box, what’s the problem?

You need to create a folder named:


and everything will work

‘Access denied’ I can’t create the database file,what can I do?

this problem is related to your server files permission,usually the settings are:

File: 644 (0644)
Folders: 755 (0755)

if this doesn’t work open datacheck.php inside admin folder and try to increment them, but don’t go further the 767 (0767) permission,otherwise contact your server host for further details.

“500 Internal Server Error”

This problem could be related to a file and folder permissions problem(check the related FAQ) or to the .htaccess file (try to remove it).
However if you are using a CMS, such as CPanel, usually there is a section dedicated to the server errors.

The frontend page redirects me to the admin page,why?

This is a default behavior,you must set the basic information (site name,end url,timezone,start and end date) inside the admin panel to see the main page.
It is helpful for SEO reasons.

Can I contact you for further assistance about this extension?

Of course you can! Send me an email from my profile my profile
and explain your problem.
If necessary please add the following information:
  • FTP Information to access to your server
  • Site URL to access to the folder of the extension
  • Additional Server Error Information

I will try to help you as soon as I can

Can I ask for custom personalization/new feautres?

Yep! Send me an email from my profile my profile
and write what you need or suggestions for new functions.

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy