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Reviews for Everest Timeline - Responsive WordPress Timeline Plugin

Reviews for Everest Timeline - Responsive WordPress Timeline Plugin

Cart 1,978 sales

43 Reviews

for Documentation Quality

Could not find any documentation and website is not functioning. Would like a refund on this product.

for Customer Support

Awesome support!

Author response

Hi there,

Thank you for your awesome review and for your support. If you need any help in the future then please let us know at our support Chanel. We will try our level best to help you.

Thanks!

for Customizability

Needs more custoizability options, wanted a refund, even support was great, i'm not satisfied with the results, wish i choosed a different option :(

for Feature Availability

Good plugin and does what it needs to. Styling is finicky as we required support to assist with CSS due to theme incompatibility. Support could have a better process, but they are responsive within 24 hours and are helpful if you are clear in your needs and request. Worth it for the price.

Author response

Hi there,

Thank you for your awesome review and for your support. And sorry for being late while providing the support, it is just, the mails are in a queue and we are solving everything one by one. If you provide us more details about what is the missing factor or features that you have cut the 1 star from the plugin review then it will be appreciated. Please let us know your detailed feedback at our private contact at wp@acess-keys.com. So that we can improve our products in our upcoming updates.

Thanks!

for Design Quality

Not as advertised and they don't want to help you resolve the issue. It's the worst purchase I have ever made on envato.

Author response

Hi there,

We have checked your user id at our support mail and we have asked to provide us your site URL link so that we can check on this matter but we didn't received any response from your side. Thus, please continue support by mail at wp@acess-keys.com We will look on your matter and reply to you as soon as possible.

Thanks!

for Customer Support

Great plugin and even better support!

Author response

Hi there,

Thank you for your awesome review and for your support.

Thanks!

for Customer Support

support fast and resolutive.

Author response

Hi there,

Thank you for your awesome review and for your support.

Regards!

for Customizability

It's hard to set to make it work.
I tried many time to customize it, but I failed every time.
and I gave up finally.

Author response

Hi there,

The plugin settings are very simple, if you follow the documentation without escaping any instructions then you can able to configure the plugin. If you are unable to configure by your self then we have a dedicated team for your help but we did not find any support request from your side.

Could you please contact us at our private contact https://codecanyon.net/user/accesskeys#contact if we are unable to help you to provide the features that we have advertised then we will refund you.

Regards!

for Customer Support

Very helpful within no time – thank you guys!

Author response

Hi there,

Thank you for your awesome review and for your support.

Regards!

for Customer Support

A nice plugin that easily does what it promises and whenever you want more, you can customize it with extra CSS easily as well. Developer answered and helped with my questions very fast.
Making me a happy customer that recommends it warmly.

Author response

Hi there,

Thank you for your awesome review and for your support.

Regards!

for Other

I'm decently tech-savvy but this plugin wasn't very intuitive, I ended up using a different product because I couldn't figure it out.

Author response

Hi there,

Thank you for your review,

Could you please let us know what you find the intuitive in our plugin. We have dedicated support team and we can help you to configure and clear your doubts.

If you need help from our team then please send a message at our private contact https://codecanyon.net/user/accesskeys#contact.

Regards!

for Design Quality

Great plugin and very good support. I've had some problem with the slider on this plugin but they have fixed the issue and now it works as it should. Thank you!

Author response

Hi there,

Thank you for reviewing the Plugin and supporting Accesskeys.

Regards!

for Feature Availability

Hard to choose 5 stars because of feature availability or customer support. Both are excellent. This is by far the best timeline I have used, and I have used many. I highly recommend Everest Timline. Support is amazing too.

Author response

Hi there,

Thank you for reviewing the Plugin and supporting Accesskeys.

Regards!

for Feature Availability

Overall very satisfied, best option I could find for timelines with exposed filters in the front-end for users to filter data as they see fit.

Author response

Hi there,

Thank you for reviewing the Plugin and supporting Accesskeys.

Regards!

for Customer Support

poor support and only via public comments

Author response

Hello There,

Please accept our apology for the inconvenience caused.

We also provide support via our private contact https://codecanyon.net/user/accesskeys#contact

We would like to request you to please provide us with an opportunity to make the plugin work for you. Please send us your site url, temporary login details and issues via the above given contact so that we can have your issues checked and get back to you as early as possible.

Thank you for your time and consideration.

Regards

for Customer Support

These guys have been great. I needed a few customizations and they were always very helpful and responsive. I tried a few different paid plugins and this one has been the best overall.

Author response

Thank you so much for your kind words

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