437 comments found.
Hi! The plugin preview isn’t working, it’s showing an error. It looks like the website is no longer available. Is the plugin still mantained? Before purchasing, I’d like to take a look and to ask you a couple of questions:
1- Does the plugin use a custom post type? 2- Is it possible to organize events by month and not by year?
Thanks in advance!
Hello, plugin is not working for me and I could not access your website for documentation on how to use the plugin. Could I get a refund please.
Hello, we just bought the Everest Timeline plugin and it does what we need however we can’t seem to change the fonts – could you please let us know how we do this please? Cheers
Hi there,
Thank you for writing in.
The fonts can be changed using external CSS codes. Please do let us know if you want to implement it.
Thanks!
Hi I just purchased the Everst Timeline plugin and started adding to the timeline. When I adjust the date in the post it does not reflect in the actual timeline, keeps giving todays date. Is there an easy way to make this change?
Hi there,
Thanks for writing in,
We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.
Thanks!
Hi,
I already reported the issue 28 days ago, but you needed me to react with my purchasing account:
Recently, i am having issues with sliderposts. The pictures in these posts aren’t showing up. This worked in the past, but doesn’t work anymore with the same settings. I am using Divi Theme. You can find the issue here: https://jobs.debree.be/events/
Hi there,
Thanks for writing in,
We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Thanks!I need a refund on this ASAP. It does not work when I try to upload it to Wordpress
Hi there,
Thank you for writing in.
Could you please explain more on your reason behind refund so that we can help you?
Thanks!
Is it possible to get a refund? this product is not what I thought I purchased
Hi there,
Thank you for writing in.
Could you please explain more on your reason behind refund so that we can help you?
Thanks!
Hi,
Recently, i am having issues with sliderposts. The pictures in these posts aren’t showing up. This worked in the past, but doesn’t work anymore with the same settings. I am using Divi Theme. You can find the issue here: https://jobs.debree.be/events/
Hi there,
Thank you for writing in.
Could you please share us some screenshots on this matter? So that we can help you on this matter.
Thanks!
Hi,
I am unable to upload a screenshot here? And i already gave you the URL that shows the problem?
It concerns the first post of the timeline on 10 sep.
Hi there,
Thank you for writing back.
Could you please use your purchased account so that we can help you on this matter?
Thanks!
Hello,
we just want to see your Demo’s of Everest Timeline. But your website is unfortunately down for 2 days.
When will the website be available again?
Thanks!
Hi there,
Thank you for writing in,
We are working on this issue. We will fix it asap. Please be patient.
Thanks!
Hey,
we just bought your plugin, and it works fine so far. But we aren’t able to change the background color after every year, so maybe you can add this or help with it?
What we basically need is coloured backgrounds, and the colour should change after every year.
Unfortunately I can’t send you a screenshot here.
Best Carina
Hi there,
We are extremely sorry for the late response.
Could you please mail us at: wp@access-keys.com so that we can help you on this matter?
Thanks!
Hi there, I purchased Everest Timeline today and it is amazing, just what I needed.
I am having one issue though and I hope you can help.
I can’t get Excerpet to show in the timelines even though I have written them and set the settings to show them.
I am using the DIVI theme.
Thanks in advance
Hi there,
Thank you for writing in.
Could you please provide us your site URL and screenshot of the settings configurations? We will check and provide you a better solution.
Thanks!
Just purchased and two issues: 1) Categories: I created 4 categories. The timeline only displays 1 2) The Read More button has color:#ffffff but you cannot see the text in the blue button.
https://case.imagineerdesign.com/Hi there,
Thank you for writing in.
The site URL that you have provided seems invalid. Could you please check again and send us.
Thanks!
It is locked and has a password. Please contact me off the public forum here.
You’ll likely need site access to solve this. Again, cannot be done in a public forum. This is not a good way to do support. Doesn’t work and slows the process down.
Still waiting for help. Still waiting for email communication which is the way 100% of my other plugin developers support their products and if you check my badge I’m a 10 year member. I can’t support my clients when I’m not supported by a developer when their product does not work. I picked your product because of category filters. If you cannot get that working, you have no advantage over the alternatives.
Also, I liked that you “fetch post contents”. I have a .pdf reader that does that and it’s post type shows up in your plugin’s console and allows me to select it for the pipeline. But that does not work either.
Hi there,
We will respond you on mail.
Thanks!
Hi,
I should send you the following from our web developer: https://shared.jungundwild-design.de/conversations/20aa116d-c018-547d-8908-cb2b5e7fb3d7Best, Carina
Hi there,
Thanks for writing in,
We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.
Thanks!
Hello!! Please, there is any admin test page ? Thank you.
Hi there,
Thank you for writing in.
Currently there is no admin test page. Please refer to the plugin documentation: https://demo.accesspressthemes.com/wordpress-plugins/everest-timeline/Thanks!
Hello! How Do I added my own pictures into the timelines?
Hi there,
Thank you for writing in.
As the plugin fetches posts contents. To change or add your own image. Please go to Dashboard > Post and select the post that you have chosen for the timeline and change or add the featured image.
Please do let us know if you have any additional questions.
Thanks!
Hi there, got a quick question:
Linked images will open the URL with target blank. In which file would I be able to edit this? Want it to open it in parent.
Thanks and regards, Oliver
Ah, got it: inc -> frontend -> content -> et-media-type.php
Hi there,
Thank you for writing in.
Glad to hear that you have figured it out.
Please do let us know if you have any additional questions.
Thanks!
Hello.
Is there any way that navigation in the horizontal timeline layout is from start to finish only and does not repeat infinite times. Thank you

Hi there,
Thank you for writing in,
If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below. Thanks!We changed from “Date Highlighted” to “Date Iconic” which has dropped the time. Is there a way to disable the image link to the “post”? We are just doing a timeline history and do not want the items to link to anything, but rather just allow the user to progress through the timeline.
Hi there,
Thank you for writing in,
Can you please elaborate further using a screenshot regarding your query along with your site URL link attached so that we can check and get back to you on this matter?
Thanks!
We have the timeline implemented, but it shows the date/time rather than just the date on the timeline items. How do we set to show only date?
Hi there,
Thank you for writing in.
On most of the templates you can choose date format where you can show the year only. If you are using the template on which you cannot change date format then let us know we will customized the date for you.
Thanks!