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Discussion on Everest Gallery - Responsive WordPress Gallery Plugin

Discussion on Everest Gallery - Responsive WordPress Gallery Plugin

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304 comments found.

Your plugin is impressive. When will it be updated for the most current version of WordPress?

Hello,

All of a sudden the plugin is not working properfly anymore, the images are all one above the other (ex: https://thesmallprojects.org/camp-dete-pour-enfants-et-ados-a-tcherkassy-au-sud-de-kyiv/).

And your website does not work anymore.

Thanks for your help

Charles

you Can see the problem on the page I indicated As you see the gallery is not ok

Hello, can you please help me ? :-)

OK forget it I changed for another gallery

hello I purchased and installed your plug-in “Everest Gallery”, but it does not play due to an error when I press the Youtube play button. It’s WP 6.0.1. Please tell me how to resolve.

Hi there,

Thank you for writing in.

Could you please provide us a screenshot of the error that you are facing so that we can help you fix the issue.

Thanks!

Question, i noticed all of a sudden that for whatever reason everest seems to be rotating my images. It uploads fine when I put it there then when I few the gallery it rotates it.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Hey, I would like to change the font on captions, is that possible and if yes can I do it in the management panel or do I need access to the style sheet? are there documents or videos training? Regards, Tommy TBones Cramer 440Music Entertainment Co

if you can’t or won’t answer my question where can I find the documents? the link in the app leads me to a blank page. Waiting 22 day for an answer isn’t providing support and I added the extra support extending to 1 year, do I have to wait 1 year to get answers?

Hi there,

Thank you for writing in.

We are extremely sorry for the late response. We are caught in a busy schedule. Please let us know which font you want to use and for which section you want to apply the custom font. And also please provide us the URL of the page where you will be applying the custom fonts.

Thanks.

Hello good afternoon, I would like to know if the plugin is compatible with version 6.0 of Wordpress.

Hi there,

Thank you for writing in.

Yes, Our plugin is compatible with latest version of WordPress i.e. 6.0. However, if you face any kinds of issues please do let us know.

Thanks!

After using Everest Gallery Lite plug in on Wordpress I have purchased Everest Gallery Pro plugin via Envato Market.

But the Plugin for Pro that I am sent and Download cannot be read by my Wordpress platform. I get this message “413 Request Entity Too Large”.

Are you able to explain?help?

Hi there,

Thank you for writing in.

This error occurs when the size of a client’s request exceeds the server’s file size limit. . In that case, you should contact your web hosting service and ask them to increase those PHP configuration limits as follows:
max_execution_time 900
memory_limit    256M
post_max_size 100M
upload_max_filesize 150M
max_input_vars 9000
Thanks!

Hi, I have a problem to use your plugin. I add “Load More” button in my gallery. Now when I switch one filter option to another filter option, no image show here. But If I load all image and then switch one filter option to another filter option then image are loaded. now can you please tell me how to solve it?

Hi there,

Thank you for writing in.

Could you please use your official purchased account so that we can help you?

Thanks!

Hi, I am having some trouble creating a gallery that is filled with other galleries. How do I create one? Please respond to vinny@highersite.co

Hi there,

Thank you for writing in.

We have mailed to you. Please refer to it.

Thanks!

Hey Team,

How can I change hover animation background color. By default value is black. I tried to use custom css editor but I didnt find out how.

I will be glad if you have any custom examples.

BR Okan

Hi there,

Thanks for writing in,

Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Thanks for the quick response but I had changed plugin because of time issue

Hi there,

Thank you for writing back,

If you have any additional issues or queries please feel free to contact us again.

Thanks!

Great plugin, easy to use :)

Just one issue. If I make a gallery with a lot of images and filters and show only the first 24, then when I press some of the filters the are empty. I have to go to View all and after loading all the photos I am able to filter them.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

570cd60a-5b0b-4069-b83d-a7274c42d040

Hi,

We have your por gallery plug-in on the following WordPress website: https://www.rookmatthewssayer.co.uk and use it on branch pages https://www.rookmatthewssayer.co.uk/branches/alnwick-branch/.

It appears there may be some issue or conflict, as after a period of time the format for the grid stops working and instead stacks each item in rows instead of the grid.

The only way to resolve this appears to be clear the WordPress cache via the WP Rocket plug-in.

On mobile instead of showing one image the very small grid loads. We have had it working fine, but again it appears to bomb out occasionally.

We have tried all sorts, even re creating the grids and after a time – the same bug appears to occur.

Are you aware of this and are you able to provide any advice?

Appreciate any pointers or even fixes you may have.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

HI, beautiful plugin you’ve created! This is a pre-purchase question: According to the dates posted on CodeCanyon, the plugin hasn’t been updated since April of last year. Are you still supporting this plugin and do you plan to continue supporting it? Are you also maintaining compatibility with wordpress?

Thanks in advance!

Hi there,

Thank you for writing in.

Yes, the plugin is still being supported and works with latest version of wordpress as well.

We are looking forward adding some new features in near future.

Thanks!

Can this gallery be setup so the initial image in the grid is a category and loads a set of images when clicked? So each tiled image would load a different set of images

Hello there,

Thank you for writing in.

We are afraid to say that the feature is currently not available. But we will try to come up with this feature in our future updates if feasible.

Thanks.

I am using the carousel option but have a couple of questions:

Firstly, I have a collection of images that have the same height but different widths. I want to retain the same height within the carousel but allow for the different widths to work. I can not see how to make this happen using the options. Please can you tell me how to make this work?

Secondly, how do I set the carousel to do nothing with a mouse rollover? Currently, I either get an overlay or you can click the image to see it larger. I just want the carousel to scroll through the images and nothing will change even if the mouse goes over the images.

Hi there,

Thanks for writing in,

Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

I have problem with video carousel on mobile. I can’t play video (pressing video thumbnail doesn’t work). How to fix this?

??

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

I already installed the plugin but the filters do not work, they appear in the form of a list and it does not do the filtering functionality, it does not take into account the style, is there something else I have to do to correct this?

https://www.pasteleria-rivera.com.mx/pasteles/

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

Hello, I really like Everest Gallery, I’ve wasted too much time and $$ with others. As a test I’ve just created a gallery with the settings I like but something weird is happening.

The dilemma: When you click on a photo the image opens in the lightbox and you can see the options in the upper right hand corner, then when you click on the next photo (while still viewing large image) it goes away. Getting back to when you click on a photo it looks like it is loading two images.

My parameters: Image Source Type: Original Layout Type: Masonry Layout Lightbox: Magnific Popup No custom CSS No Pagination No Filters

Tested on latest version of FF and Chrome on a MAC

Thank you

Hi there,

Thanks for writing in,

For test purposes, would you please deactivate another plugin and then clear the site’s cache to check if the issue still persists or not?

Thanks!

OK, found what was going on when I deactivated plugins, there was a conflict with Elementor Pro Elements. Unfortunately, I need this two run. What shall be done now? We can either see what is going on or I can get a refund.

Mark

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!
riots

riots Purchased

How can we fix the issue of when using masonry layout. While items are loading they are not be applied to a masonry layout until all images have loaded. While the page is loading all the images sit in the left column until all images load then the page is then shifted to a masonry layout. This causes a bad user experience. How can we fix the issue and have items load in the masonry layout as the page loads not once the page is fully loaded.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Hi;

Thanks for the great plugin. I have a question. Is there a way in the settings to show the images responsive to the viewport? I mean that the image be shown in full in the device viewport without scrolling. Im using the Filmstip Layout.

Thanks in advance D

Hi there,

Thank you for writing in.

We can do that by some CSS tricks.. Would you please provide us with the URL of the site and screenshots for reference? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

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