Discussion on Event Booking Pro - WP Plugin [paypal or offline]

MoeHaydar

MoeHaydar supports this item

Supported

This author's response time can be up to 2 business days.

2888 comments found.

hey sent an email really want to get a custom gateway. Can you contact me (used the email on the site)

Tans77

Tans77 Purchased

Hi, I have sent several emails trying to sort the issues we are still having with the plugin, please can you reply. The main issues we are having are:

- Issue in the admin panel. When we create or duplicate an event it is adding the event in the admin list in random places. We need the events to be listed in event date order. Can we fix this? Have I missed something in settings?

- The CVS spread sheet export in View Bookings is only partially exporting the customer data if you are using the Form Manager add-on. The info shows all the booking data correctly in the admin panel, but only one set of details are exported in the CSV. I have the most up to date version of your plugins. Thanks

Hi,

We appologize if the support was slow these couple of month. We are working on a solution for that. We have a new hand helping me with support, but there is a small learning curve for him to become efficient!

Checking the system for your email now.

Regards

Shortcodes aren’t working with options. I.e. [eventcalendar] works but not [eventcalendar categories width etc]

Hi,

We appologize if the support was slow these couple of month. We are working on a solution for that. We have a new hand helping me with support, but there is a small learning curve for him to become efficient!

Please always use emails for support as I track that area more,

Regards

loopeeloo

loopeeloo Purchased

Many thanks for replying :-) Good luck to your helping hand. Do you think there will be a future update for times to be displayed on calendar front end? Just really like this plugin and have it mind for a fair few new projects… the time is the only thing that is missing really.

loopeeloo

loopeeloo Purchased

Sorry – yes I will respond to emails in the future.

Why are you still selling this if you don’t support it now? I bought a licence a month ago, so why doesnt support show on that?

Hi,

We appologize if the support was slow these couple of month. We are working on a solution for that. We have a new hand helping me with support, but there is a small learning curve for him to become efficient!

Please always use emails for support as I track that area more,

Regards

I have tried emailing

I just inherited a site with this plugin on. It seems to work fine, but when I do a robot-type traverse of the site, the plugin generates what seems to be an infinite number of entries (calendar views, dates etc.). Is there a way to limit how far back or forth the calendar will go?

mt24

mt24 Purchased

Hi Moe I understand your new support is taking a while to get up to steam…

I have tried emailing via Envato and iplusstd about multi-person bookings not being exported in CSV. Now I’ve discovered that the booking confirmation email is not being sent to the Payer’s email, but to the last person’s email entered on the booking form. Also the name is an seemingly random amalgam of all the names on the booking. Embarrassing when pointed out by clients.

I can confirm this above “Now I’ve discovered that the booking confirmation email is not being sent to the Payer’s email, but to the last person’s email entered on the booking form.” I had to shut off adding email addresses for secondary people signed up by the booker because of this. Seems confirmation emails should always ONLY go to the booker, and reminder emails should have an administrative option to go to all signed up with email addresses.

Hi, is your plugin compatible to the GDPR Compliance Laws?

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