This author's response time can be up to 2 business days.
demo is not working
We are checking it.
Thanks for informing us
I do not want to be a dick, but your main plugin is under a barrage of critique for unreliability and no updates and you are just pushing new addons? That is some greedy behavior. Sorry man, you lost my trust.
We pushed an update last week and we are constantly pushing new features.
This addon was created because I had a lot of requests for it.
We also have requests for a lot other features which we are working on now.
Hi does the email plugin just send a confirmation email at time of booking or does it include the abiity to send an email after the event… eg “thanks for attending”
Just after the booking.
Hi the email templates pluigin is not working. Please can you advise if there is anything I need to get it working. i CANNOT CREATE ANY NEW TEMPLATES
Strange. Email us and we can investigate it.
Confirmation emails are not being delivered to customer or owner….PLEASE look into this ASAP!
Hi guys. I need a calendar plug-in which also sends event-reminders and which works with MailChimp.
I need following functionality:
1. “You have previously signed up for same kind of events, and therefore you receive this invitation for following upcomings events.”
2. “Please remember you have signed up for following event. If you can no longer make it, please remember to cancel your subscription now, as it is a free event and we are dependent on knowing the number of guests.
Do you know what I mean?
WOW WOW WOW – The lastest version now has the ability to send PRE and POST event emails – GREAT WORK MOE!!!!!!!!!
Thank you. It was requested and I heard. Took some time to do it, but finally here More to come!
How does the CANCELATION EMAIL WORK? I know that if I delete someone who has booked the email is sent to them, but does this email also get sent if an “EVENT” is DELETED….
Good point, now it wont actually be triggered when Event is deleted.
I should add this use case. Send us an email so we can reply with this new addition!
Sent you my email address.. Look forward to hearing from you.
We did not receive an email from you yet! We do not know why this is happening. We even migrated to a new mail host.
Please try to email us again at:
support [at] envato [dot] iplusstd [dot] com
I can’t save any new email templates with the plugin. Each time I try and refresh the page, the new template is not showing up neither in the email template page nor in an event edit page.
Do you have any clue on this?
Event Booking Pro v3.72
Email Templates Addon v2.0
It should work,
Can you send access via support.
Unfortunately, the website i’m working on is only running on my local server…
I already tried to delete and reinstall the two plugins but it’s not working yet..
Ok, I finally got it to work.
I had to deactivate and delete the main plugin and the addon.
Then I had to drop all tables in database relative to the plugins.
Then, I reinstalled the plugins.
Ok now, I can’t create new event…
In console, I have these messages displayed :
“The specified value “undefined” is not a valid number. The value must match to the following regular expression: ?(\d+|\d+\.\d+|\.\d+)(">eE?\d)?”
“Uncaught TypeError: Cannot read property ‘googleMapsEnabled’ of null” admin.js?ver=20160801:1447
Can you please send us an email so we can investigate what is happening on your end.
Can this be used to setup an automatic email reminder prior to an event for all users. Is it possible for this to include a link to the location of the event.
Yes it is possible to do both these things
How do I do it Moe. Where do I find it?
Email me so I can give you directions.
How do I email you? My email is firstname.lastname@example.org
I really need your help with this. The project is live and we require these features. Your help is appreciated
Hi Moe. I really need this advice. The client is on my back. It is nearly 5 days since I asked the question please advise or I will need to find another solution.
We emailed you.
Moe can you please get back to me. The automatic Email Rule feature is not working for us. We have tried it a number of times. This project will require these to be going out in the next 12 hours or so. Can you please get back to us as soon as possible.
We replied about 10 min ago
Hi Moe, we replied. Please let us know what to do.
Moe this support is really needed. Can you please respond.
We replied to you 3 times today. We cant be quicker than that.
We sent an email now that would be the answer to you.
Please try to only send one email and in one place. Otherwise we see we have multiple requests and will spend time just managing all these. (you have my personal email too :))
I have a problem to receive a pre event email. Actually eventBookingProEmailsClass::runTask never gets executed.
I installed ‘Cron Events’ plugin where I can trigger an action by hand, but still if I call ebp_email_rules_schduler (btw e is missing in schduler) runTask() is not called. Could you please support?
Enable email rules is enabled in setings.
Thanks in advance for an answer
Can you please email us so we can check this for you.
These look really good, goodluck with sales!
I can’t create new event…
“The specified value “undefined” is not a valid number. The value must match to the following regular expression: ?(\d+|\d+\.\d+|\.\d+)(”>eE?\d)?” 372load-scripts.php?c=1&load=jquery-core,jquery-migrate,utils,underscore,shortcode,plupload,thickbox…:3
I am have same problem as agatarzepczyk. I wrote email for you Can I something does, maybe step by ?
This plugin is never working and I haven’t heard from you in 8 days. I love your product but your Support service is not good enough.. Please be in touch by tomorrow with a working solution or I’ll need a refund. Thank you! Xuân-Minh, email@example.com
We are checking support daily. We have some tickets that live more and that is based on the case.
I will check your case in a few minutes and make sure it is resolved!
Thank you for responding – I am looking forward to hearing from you very soon!
Hi I submitted a ticket and really need your help asap, my confirmation emails are not sending and I am launching today please help!!
Hello, I am encountering the same problem as agatarzepczyk and freewalkingtour above.
Notification emails before and after Events are not being sent.
I also installed ‘WP-Cron Events’ plugin, but still if I call ebp_email_rules_schduler runTask() is not called. Could you please support? Beside this I don’t see any eventBookingProEmailsClass::runTask in the Cron actions.
Can you please help me to fix this issue?
EDIT: Of course “Enable email rules” is enabled in settings.
Not the fastest support ever… :/
Is this product still supported? No answer to comment or emails…
Sorry for the late reply here. I was not able to connect last 4 days!
Ill reply to your emails!
how can I send a QR to the registered user ?
Please add it (QR code keyword ) to the email template.
to resend emails, go to bookings and press on resend email.
I’ve messaged you separately about html templates.
I now realise I cannot actually save any templates. I get this error:
Uncaught SyntaxError: Unexpected token t in JSON at position 687
Uncaught TypeError: Cannot read property ‘length’ of undefined
We appologize for the late reply!
Please send a support email so we can check what the problem is.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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