Super easy to set up a great plugin.
1,442 Reviews
Maybe the worst plugin I've ever seen. Essential Grid doesn't know anything about ergonomy. Forget your freedom of creation, you waste your time with the multiple items that don't bring anything to your grid. If you want to download new features, it just doesn't work. It is so heavy that the message "Please Wait" appears every minute. Essentiel Grid looks like Microsoft 30 years ago.
Author response
We are sorry to hear that you are not happy with Essential Grid.
This will be given to our team and we will look into this and get back to you.
If you like we would love to help you troubleshoot the issue and get it working for you. Please reach out to us at https://support.essential-grid.com and we will be happy to help!
Cheers from your Team @ ThemePunch
Can do so much with this plugin
Amazing and works beautifully. Can't believe I only just learnt about this now.
My last review of this item was probably a bit too harsh. I had a hard time receiving customer support for the issues that I was facing. Unfortunately, that has not changed. However I am adding this review because I want others to know that this is still the best wordpress grid plug-in you're going to find. It's far from perfect, but it's miles above anything else out there.
This is a very flexible, feature rich and well designed plugin
Very well-designed amazing product and the support helps you even if you are having a bad day lol.
by qilow 1 year ago
1000 bugs with skin editor.
Only problems, always.
Author response
Hi,
thanks for the review. Could you elaborate on it a little bit so we can fix the issues for you? Please raise a ticket over at https://support.essential-grid.com , thanks!
Cheers from your team @ ThemePunch
3 years ago I was unable to find any ressource for creating a simple photo gallery and after multiple tries I did not succeed. Now 3 years later I recheck and I found a video explaining this simple task. So now I can use it.
by negea 2 years ago
This plugin is a must. Great customizability and the best support.
APPALLING IMPORT BUGS NOT FIXED!!!!
AT THE MOMENT I CANNOT IMPORT ANY GRIDS - THIS IS A KNOWN BUG AND THE DREADFUL DEVELOPERS OF THIS PLUGIN ARE REFUSING TO EITHER ACKNOWLEDGE OR FIX THIS - GOOGLE SEARCH FOR AJAX ERROR CANNOT IMPORT ESSENTIAL GRID IF YOU DO NOT BELIEVE ME, IT IS REPORTED ALL OVER THE WEB!!!!!
Author response
Hello,
thanks for contacting us! Your individual request requires one of our support agents to have a closer look.
In order to give our clients the best support possible, we are having a support ticket system reachable via the link below.
Please use it for your upcoming questions concerning one of our products. This will guarantee the fastest answer possible. Support requests here cannot be answered unfortunately. Thank you!
Please use our ticket systems over at:
https://support.essential-grid.com
Cheers from your Team @ ThemePunch
P. S.: Also you should check your keyboard too, it looks like the caps lock key is broken.
the support is not good. the plugin has a lot of bugs and is getting more and more expensive.
Author response
Hi,
thanks for your review. Could you send the Ticket ID where you think our support failed you to our support manager via https://support.essential-grid.com ?
Thanks so much our support manager will take a deeper look asap!
Cheers from your team @ Essential Grid
