themepunch

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5795 comments found.

remon3928

remon3928 Purchased

What’s with the sudden change in link properties? An element with a custom link ”/page/” used to work. Now it goes to http://page/ which of course is broken!

Hi remon3928,

Unfortunately allowing for wildcard urls also caused issues in certain cases so we didn’t have a perfect solution for this yet. But for now the newer version of Essential Grid uses absolute urls.

Cheers from the team @ ThemePunch

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bradkb

bradkb Purchased

Hi,

I have a post based grid that loads content based gallery lightboxes. I want each image in the lightboxes to show its own title. I have “show title” selected, but only the first image in the lightboxes show titles – and it is the post title, not the image title. Is it possible to display each images title? Thanks so much!

Thanks for your request !

Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://themepunch.com/support-center and https://www.themepunch.com/essgrid-doc/essential-grid-documentation/

As you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.

2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system, you can also enter the purchase code to become eligible for support.

We hope that this clears things up a bit!

bradkb

bradkb Purchased

Thanks for your reply. I now have a license and am hoping you can help with my issue. Again, I want each image in my content gallery based lighboxes to show its own title. Can I accomplish this? Right now only the first image in the lightboxes show titles – and they are the post title, not the image title. I bought JackBox and tried to use that, but experienced the same problem… Thanks in advance for your help!

Hi bradkb,

Thanks for your reply. Could you possibly open a support ticket in our support center https://themepunch.support/ so we can take a better look?

Cheers from the team @ ThemePunch

You are very welcome :)

ACGdesign

ACGdesign Purchased

Hello,

I really like the movement/animation and hover effects of the tiles in this plugin. One thing I need to do is that when a filter is selected within the grid, a dynamic text box needs to pop up that talks about that category.

I was able to accomplish this with the native Divi gallery, which can be found here: http://www.ambit-creative.com/dev/novellus/portfolio/

Can this plugin be tweaked to do the same thing?

Thanks,

ACGdesign

ACGdesign Purchased

Thanks!

ACGdesign

ACGdesign Purchased

One more question, does this plugin work seamlessly with the ‘Projects’ post type within wordpress? Bascially, I just want to replace my currently filterable portfolio grid with this grid because of the tile animation. I am currently using Divi theme.

Thanks,

Hi ACGdesign,

“Projects” would likely be a custom post type from your theme or possibly another plugin, but most post types are compatible so if you’re having trouble just visit us over at our support center and a member from our team could review your site!

Cheers from the team @ ThemePunch

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mdeliveli

mdeliveli Purchased

Can I use this plugin as a lightbox gallery? I would like to list all photos as thumbnails on one page and each thumbnail should open a lightbox. I also need to filter photos based on their categories. Is this possible? Can you show me an usage example?

Thanks

mdeliveli

mdeliveli Purchased

I purchased the plugin and created a custom grid. I added images to my grid, but cannot find how to categorize them. I checked the support documents which tell to categorize only the posts…

mdeliveli

mdeliveli Purchased

Found it; great plugin! :)

Great to hear :) Cheers and let us know if you have any other questions!

beautiful

beautiful Purchased

Hello I’m a new user for Ess Grid. Ik like to keep things simple. Just uploaded pictures in the WP-media to implement in the grid. But the pictures do not show up. Anyone a simple solution for me:) https://www.dogline.nl/doglinedogs/

Hi beautiful,

Yes these two plugins are normally compatible so contact us over at our support center and a member from our team can help you to make the necessary adjustments.

Cheers from the team @ ThemePunch

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beautiful

beautiful Purchased

fFxed it: deactivated lazyload option in WP-Rocket. Life is so simple :) Love the Ess Grid.

Ahh great to hear things worked out! Cheers and let us know if you have any other questions :)

Hi! Got an Essential Grid as a part of my theme, so i’m not able to post a direct question :(

But may be you can advise briefly here – is it possible to customize layout by adding not a text or a predefined arrows/buttons but add a image?

The idea to add a logo to image, to make smth like this: https://prnt.sc/goput4

Hi rnuts,

Thanks for your request !

Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://themepunch.com/support-center and https://www.themepunch.com/essgrid-doc/essential-grid-documentation/

As you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.

2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system https://themepunch.support/ , you can also enter the purchase code to become eligible for support.

We hope that this clears things up a bit!

eeem, yes, i know the rules:)

Ok, my idea is possible or not, may be simply yes/no & is it discribed in the FAQ? :)

Hi rnuts,

Yes, this is possible. If you purchase the plugin just contact our support center https://themepunch.support and will send you some instructions :)

Cheers from the team @ ThemePunch

Hi, I deleted your plugin from my WP website but all the editable eg custom fields still show at the bottom on the posts screens. How do I COMPLETELY delete these references to your plugin?

Hi metrosuperstar,

Thanks for your message. For this particular case, we’d need to have one of our technicians in our support center investigate. If you have a valid support certificate, just contact us over at our support center and a member of our team can investigate this for you asap! And then otherwise here’s some information in case you need to renew your support status, and then we can help you further!

Cheers from the team @ ThemePunch

Can you advise an ideal image size for a 3/4 images grid ? I remember you did such suggestions for the WP Slider Revo.

Hi rnuts,

600×800 wouldbe a good size to use for a 3/4 grid.

Cheers from the team @ ThemePunch

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Facebook skin is not working with Avada 5.1 while the other skins work. My support has expired but I guess this problem is likely to be experienced by most folks. Help!

Hi rbsrinivasan,

Thanks for the heads up! Please send us an email to help@themepunch.support and we can help you further with this.

Cheers from the team @ ThemePunch

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krause54

krause54 Purchased

Hi,

Is there any way or example to display the photo(cover) to the left of the content?

Thanks, Ryan.

Hi Ryan,

Yes this is possible with the following option:

https://www.themepunch.com/faq/new-additions-essential-grid/#split-items

Cheers from the team @ ThemePunch

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Hi. Can you direct me to any tutorial about how to create split content grid items with Essential Grid plugin? I mean image on the left and title of the post on the right.

Hi creativewebmaker,

Sure thing. Here’s how this can be setup:

https://www.themepunch.com/faq/new-additions-essential-grid/#split-items

Cheers from the team @ ThemePunch

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Can you tell me how to do that this way:

https://ibb.co/hH3pYk

Thanks

Hi creativewebmaker,

Sure thing. Just contact us over at our support center and a member from our team can write you some specific instructions for that example!

Cheers from the team @ ThemePunch

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Hello, Can i make a mix of different social streams into one grid? YouTube, Facebook, Instagram, post, ... ? Thanks

Hi ervvan,

Not currently, but we will add this to the request list!

Cheers from the team @ ThemePunch

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Pre-sale question: Hi, I need to create a grid for a client. I’ve been experimenting with essential grid to show him what I’m thinking. I have boght 2 licences, and I’ll need to buy a third if I can pull this out, but I have a problem. I can’t get rid of an underline under a plus symbol, like this image suggests or visit https://ibb.co/gdKBUQ to see image.

Can you help me please? Thanks in advance, Pedro

Hi,

Having trouble getting grids to display in visual composer every time. What would be causing this? Using the posts option.

Thanks, Ryan.

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