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6153 comments found.

homsiweb

homsiweb Purchased

@envusertr try this:

Go to: /wp-content/plugins/ then rename the essential-grid folder to something else. That will disable the plugin.

homsiweb

homsiweb Purchased

Hi,

I just updated to the 2.2.1 version and I have these 3 issues:

- Lightbox is not responsive in the mobile version (It opens images in big size). - Is there a way to disable back page scrolling when the light box is open? - I purchased the JackBox plugin and it’s not working with this new update.

And, I don’t see FancyBox 3 any where in that plugin.

Thank you,

Hi homsiweb,

Thanks for your message. I’ll try and answer your questions:

- The default lightbox has been updated to Fancybox 3 and is baked into Essential Grid itself (not a separate plugin).

- The default lightbox is responsive on mobile from all of our internal tests.

- Backpage scrolling should not be an issue as the page should not “jump” when the lightbox is activated.

- JackBox is working with this new update from our independent tests.

^ this is the bet information we can offer here in the public forum, but could you possibly contact us over at our official support center? Then a member from our team can learn more about the nature of your issues and help with solutions. Or otherwise you could check to clear your caches and also test for conflicts as those are common reasons why something would not be working after an update:

https://www.themepunch.com/faq/unexpected-changeresult-updating/

Cheers from the team @ ThemePunch

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Hi. A pre-sale question. Is it possible to add buttons on the images of the grid. like buttons to share the post on social networks, button to “buy it now” that links to an affiliate link.

Hi lgambinid,

Yes you can add buttons to your grid easily using the plugin’s custom WYSWYG editor. And these buttons can be linked to social networks, affiliate links and more :)

Cheers from the team @ ThemePunch

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dh333

dh333 Purchased

Hello, I have a presale question. Currently, the grid displays a single image taken from a post / page / etc. Is it possible to have the grid item display 2 or 4 of the thumbnail images taken from the post or page? Thanks in advance!

Hi dh333,

Not inside an individual grid item, but a post’s images can be loaded and cycled through via the lightbox opton.

https://www.themepunch.com/essgrid-doc/lightbox-options/#custom-gallery

Cheers from the team @ ThemePunch

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Thanks for the reply. Essential Grid can literally do everything I’m looking for except the grid feature in the preview. Can you suggest any effective workarounds, another plugin, or do you provide any custom coding services?

Hi dh333,

Thanks for your reply. Unfortunately, we do not provide customization services but check out Envato Studio https://studio.envato.com/ if you haven’t already, as some there could definitely build it for you.

Cheers from the team @ ThemePunch

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Hey there. Can you make a demo in your site of this use case: “Do you mean Galleries in Galleries ? Yes, but you need to link from one gallery page to the other gallery page (like making a page with some folder galleries, and making subpages with the subgalleries).” Is that the same to say a portfolio of albums? Can the albums be filtered by name and by date with a search option, and sorted? Can the albums show the number of photos on an overlay? Thank you very much!

Hi opcode,

Due to the high volume of customers we aren’t able to make demos on request, but we can certainly answer any presale questions for you. It seems you would like to load a “gallery inside a gallery”? For example, a portfolio of items that each open their own gallery? If so, this is now possible with Essential Grid, as grid s can be loaded inside the lightbox. Grids setup this way can be filtered by name and date and search and sorting is also possible. And the grid items can also show the number of photos.

Cheers from the team @ ThemePunch

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Thanks for your reply. What about having the albums with overlay of number of photos as a grid and when they are clicked a new browser tab opens with the respective grid of the gallery of photos of the album? “Grid inside a grid”?

Hi opcode,

Thanks for your reply. Do you have an example of what you needed there? Not really sure if I’m getting this.

Cheers from the team @ ThemePunch

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Hello I am getting a fatal error

Fatal error: Can’t use method return value in write context in /home/andrewnl/public_html/wp-content/plugins/essential-grid/public/essential-grid.class.php on line 1812

I have deactivated all plugins and replace the essential grid files and no luck.

www.andrewnl.com

Hi andrewnleon,

This seems to be originating from older versions of PHP. Caould you let us know which version you are running? Anything that is still officially “supported” should work correctly:

https://en.wikipedia.org/wiki/PHP#Release_history

Cheers from the team @ ThemePunch

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Good morning, can you tell me if the grid load images from cloud sources such as One Drive? Also are video loaded locally or via YouTube/Vimeo etc? Thank you

Hi miam00,

Thanks for your message. Unfortunately, you can’t open a directory from any cloud storage directly on ESG. You can only do this manually one by one using this method https://www.themepunch.com/faq/use-image-from-custom-field-as-grid-items-main-media/ and populate each grid item with an individual image link. I hope this clears it up.

Cheers from the team @ ThemePunch

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Ahh I see now that’s what was confusing me.. No worries I can still load Flickr albums though yes?

Hi miam00,

Thanks for your reply. Yes, you can. Let us know if you’ve further questions.

Cheers from the team @ ThemePunch

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Hi guys, quick question:

Thumbnails in lightbox are not longer possible? Cause mine are gone and I don’t see the option anywhere.

Thanks!

I found a related option, lightbox > Toolbar Buttons > thumbnails. I guess that’s the new option. Please consider adding some customization to the possition of the thumbails when toggled. Thanks!

Hi vickymedrano,

Thanks for your message and I’m glad that you sorted it out yourself. I will add this to the request list!

Cheers from the team @ ThemePunch

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this happens when i try to update : An error occurred while updating Essential Grid: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hi wael1988,

Thanks for your message. This still sounds like a server issue though :( , I googled for the error message and found this issue related to WordPress a lot and should be solved by your hosting company.

What would work while the server issues persist is to upload the unzipped plugin folder via FTP: https://www.themepunch.com/faq/update-to-5-0-via-ftp/

Cheers from the team @ ThemePunch

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I have other questions: 1. Would it be possible to create a grid with only certain fields of the custom post type and when an element is clicked a modal opens with other fields with the desired format? For example: a profile image is desired in the grid view and a collection of photos would be displayed inside the modal in a slider alongside a commenting widget. 2. Would it be possible to CSS-style certain elements in the grid considering a field option? For example: to have featured places. Thank you for you patience :)

Hi opcode,

Thanks for your reply. This seems complicated and this isn’t something that is possible out of the box but we will add this to the request list! If you’ve purchase this plugin, you might want to check out Envato Studio https://studio.envato.com/ if you haven’t already, as some there could definitely build it for you :)

Cheers from the team @ ThemePunch

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I have many problems with this new update and I don’t see why I have to renew support as everything was working fine with the previous version.

My biggest problem now is you guys have removed the option of the lightbox height so we can only set the max/min width, and in large screen it shows big white margin on each sides to match the max/min width but normally a lightbox should be/fit same size as the content image size.

https://prnt.sc/ijd31z

JackBox is not working I tested in a fresh installation without any other plugins to conflict with, and the cache was cleared from the server and the back page still scrolling when a lightbox is open. Please I’m wasting so much time with that. Please take your time to give a logical answer not the generic ones as previous.

Thank you,

Even in your demos the back page scrolls when the lightbox is open:

https://essential.themepunch.com/clients-grid-lyndon/#group

Hi homsiweb,

Thanks for your message and I’m sorry to hear about the problem. Could you possibly share your Website URL here so that we could take a better look at your issue? I’d like you to know that we thoroughly test our plugin updates on a variety of installations, configurations, and servers. However, some conflicts may still arise with certain combinations. I’ve tested a grid on our dev site and the page can’t be scroll when the lightbox is open http://works.themepunch.com/bugreport/kc-25-02-18/ . This could be cause by a CSS styling from your theme.

Cheers from the team @ ThemePunch

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bug report: https://prnt.sc/ijdsn3 when you use item Hover Animation blur, the grid with feature images had not covered fully width and height.

BTW I hope you can support the ilightbox jquery version which was sold on codecanyon.

Hi llityslife,

Thanks for your message. Could you please share the URL of the site in question so we can take a better look at it? There could be some other CSS styling affecting it. For the iLightbox jQuery plugin, we don’t have plans for this currently, but we’ll add it to the update wishlist! :)

Cheers from the team @ ThemePunch

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OKAY, thanks. URL: xues.xin and test on Chrome.

Hello. I try to avtivate essential Grid and I got the message:

Fatal error: Can’t use method return value in write context in /home/.../public_html/wp-content/plugins/essential-grid/public/essential-grid.class.php on line 1812

My PHP version is 5.4.16. Do I have to update it to 5.6 or to 7.0/7.1?

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