themepunch

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5396 comments found.

Hello, is there a limitation on how many post we can put in the grid ? I got this error everytime I add ‘pagination’ or ‘load more’ above the grid (but the grid works good):

"Warning: Error while sending QUERY packet. PID=167912 in /home/ind34f6d2/public_html/new/wp-includes/wp-db.php on line 1877"
And the error dismiss when I remove the pagination. I have about 800 posts. How to fix the error message ?

Hi krishkusuma,

Thanks for your message. I’d like to clarify that there is no limit of how many posts you can use on a grid, but there are memory limits based on the Wordpress and server settings. Regarding your issue, it would be best handled by one of our techs over in our support center. Could you please open a support ticket so that we could look into this for you asap?

Cheers from the team @ ThemePunch

Hello, In a Skin I set a Text to show the Post Exerpt. It works fine but if the Excerpt is empty the grid take texts from the body of the post. I need to avoid this, if the Excerpt is empty then the grid should show no text at all.

How do I get this?

Hi chefnelone,

Thanks for your reply. Unfortunately, there isn’t a built-in option that allows you to do that. But you can achieve this by removing/commenting the code below on line #3979 from the “essential-grid\includes\item-skin.class.php” file.

$text = do_shortcode($base->strip_essential_shortcode($base->getVar($this->post, 'post_content')));

If you need further help, open a new ticket in our support center and our support will help you with this as soon as possible!

Cheers from the team @ ThemePunch

Hi! If we have a custom source grid and only want a few clickable with a custom URL how do we do this? I see URL options both in the custom grid settings and our skin. Is it possible to have the ones without a link, not show as a link? Thanks!

Hi ThinkTankTraining,

Thanks for your message. Could you try this method mentioned in this article and see if it helps? https://www.themepunch.com/faq/showhide-skin-content-based-conditional-rules/

Cheers from the team @ ThemePunch

Is there a fix for woocommerce 3.x support? ThankYou

Hi alfredkanzler,

We are aware of the issue and we’ve have identified a few incompatibility with the latest version of the Woocommerce 3.x update and we do have quick fixes prepared for this and of course, these fixes will be included in the upcoming update.

However, due to our exclusive agreement with Envato, we can only provide support for those that qualify. Please renew your support status and one of our technicians can review your case and provide some assistance!

Cheers from the team @ ThemePunch

Hi – love the grid. How do make a button email the grid post to a friend? Do i use mailto in link/seo ? just wondering how to make it easily shareable if someone wants to email

Hi revyrie,

Thanks for your message. I’d like you to know that you can achieve this by following this article below and some adjustments using metadata.

https://goo.gl/BjBnFr

but due to our exclusive agreement with Envato, we can only provide support for those that qualify. You can purchase a copy of the plugin here from CodeCanyon and one of our technicians will be able to help you with this. :)

Cheers from the team @ ThemePunch

Hello, I have a question.

Could you please let me know, when will you update for this plugin compatible with Woo 3x ?

Hi Bearsthemes,

Thanks for your message. I’d like you to know that we’re still working on the next major version, which includes the fixes for the Woocommerce 3.x incompatibility issue.

In the meantime, we do have quick fixes prepared for this, so please feel free to visit our support center and one of our technicians can review your case and provide some assistance!

Cheers from the team @ ThemePunch

Hi, Could you please send me Essgrid version compatible with Woo 3x via mail “bearsthemes@gmail.com”. Thanks!

Hi Bearthemes,

Go ahead and send us a message over in our support center and then post your ticket number here and we’ll send it over to you asap!

Cheers from the team @ ThemePunch

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i have emails you my problem , Please help me in resolving it

Hi designingmedia,

Can you post your ticket number/url here? Then we’ll check it to make sure it gets answered asap!

Cheers from the team @ ThemePunch

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Hi i saw under comment about classipress classifeds theme, did you find some solution to work with grid plugin…?

Thanks

Hi biokonsult,

Essential Grid has a special system where it can pull in any content from any type of post. Not sure how this would work with Classifieds Press, but if you decide to purchase a copy of the plugin from us here on CodeCanyon then a member from our team could research this for you and send you some instructions over in our support center :)

Cheers from the team @ ThemePunch

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Hi Themepunch.

Very much a bump on the request made a couple of months ago by maxgorelkine on the automatic inclusion of new posts/categories in the grid and filtering feature – it is currently a headache to overcome in practice and I encourage you to hasten a solution as a matter of priority.

With clients understandably reluctant to go into Essential Grid’s admin (not a criticism so much as it can be an onerous learning curve for time-poor content admins that just about manage to grasp the basics of WordPress), it is not reasonable to find that they add a post in a new category and not have it update in the grid of posts and neither is it reasonable to ask them to learn EG’s admin and less so that they must call us to do it. I’m all for enabling and empowering clients but this one proves a bridge too far for most.

Please TP, solve this niggly hole in what is otherwise a great plugin and hear the applause. As soon as possible. Kind regards, Robert.

Hi Robert,

Thanks so much for your thoughtful feedback. We understand your concerns completely and are currently working hard on these options in additional many others. We’d like to invite you to join our beta testing program. Just shoot as an email from the form on our profile page if you like. Thanks again, and cheers from the team @ ThemePunch

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Morning TP Thank you for your kind reply and invitation. Keep up the good work. Best regards Robert

Thank You Robert ! Wish you all the best !

Hi, when will we can start access the beta test package? I want to confirm that will the author types be added in the next version, it is very important to us to display posts by different authors. Thanks!

Hi llityslife,

Please visit our official support center and a member from our team can help you further with this!

Cheers from the team @ ThemePunch

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Can I use Essential Grid to make multi-media SINGLE posts? I make posts that have all sorts of media – video, instagram, images, twitter media etc. I want to have a grid format for posts. I don’t want to use the grid to display posts. I am looking for a grid format I can use for single posts. Thanks, Isla

Hi islasands,

Essential Grid by nature is a plugin that pulls in data from a post. And that grid could contain one item, with the item being the current post where the grid is displayed. However, since Essential Grid is a plugin, it won’t automatically override your theme’s page template, however you could create a new, blank theme page template on your own that only included the Essential Grid, and maybe that would allow you to accomplish what you’re looking for.

Cheers from the team @ ThemePunch

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Thanks for your reply guys.

Hi there i have been using the grid for sometime and just bought a license so that it can auto update. i have set up all it needed my envato user name API key and purchase code but i still cant get the auto update to word. please help!

Hi Adam,

Ok we can definitely help you with this. Just contact us over at our support center and a member from our team can get you setup with the latest update asap!

Cheers from the team @ ThemePunch

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Can the Grid Hover be customized to show overlay color background with inset with variable text sizes for the Title, Subtile or Custom text?

Hi phillee,

Yes this is possible with Essential Grid :)

Cheers from the team @ ThemePunch

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Hello! Is there way to place custom taxonomies terms separately? When I use cat_list all terms are palced together…

Hi jinpa,

Not currently, but we will add this to the request list! Until then, setting up some Custom Meta Data could be a possible alternative:

https://www.themepunch.com/essgrid-doc/custom-meta-data/

Cheers from the team @ ThemePunch

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Ok, thank you!

Hello,

Hope you are doing great. I need to create a gird with Soundcloud posts but I can’t find the “Soundcloud Id” like you would for youtube for example .. There’s no track ID in Soundcloud links, where to get those IDs?

Would appreciate your feedback

Hi saman_noize,

Sure thing. Here’s where this can be found:





and then the the track ID will be right after the “tracks/” part of the iframe url. In the example below, it’s “252602400”.

<iframe width="100%" height="450" scrolling="no" frameborder="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/252602400&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true"></iframe>
Cheers from the team @ ThemePunch

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Perfect ! Thank you very much for your help, Is there a way to make the Souncloud tracks also play in the LightBox like how we can do it with YouTube? I have a grid that’s the mixture of both, not being able to show lightbox with Soundcloud makes a bit inconsistent .. please let me know if that’s possible ..

All the best Cheers

Hi saman_noize,

Not at the moment, but it might be possible load the soundcloud iframe manually. Visit us over at our support center support center and a member from our team can definitely explore this with you :)

Cheers from the team @ ThemePunch

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Hello,

Hope you are doing great. I need to create a gird with Soundcloud posts but I can’t find the “Soundcloud Id” like you would for youtube for example .. There’s no track ID in Soundcloud links, where to get those IDs?

Would appreciate your feedback

Hi saman_noize,

Just answered your question here:

https://codecanyon.net/comments/16291686

Cheers from the team @ ThemePunch

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