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Hello! Could you please send us your website’s address and FTP details so that we can check what the problem is? Thanks!
I’ve sent you emails, and support request. The app is beautiful, however the urls are not working. But the URL is shortened and the admin panel shows the short URL working, and the file writes the URL but it does not load the page
I’ve tried chperm 775 on htacces since you use that for rewrite but that didn’t help
Hello, we replied to your emails but never got a reply, please check your inbox or possibly your spam.
Sent you FTP
Hey there, we already replied to your Email with the solution two days ago.
My server does allow URL rewriting though I’ll be happy to check if that’s the case. If you would be so kind as to explain how would you suggest to enable it?
We came up to the conclusion that the problem is with URL rewriting because if we enter data in the normal GET way ( http://secureurl.io/redirect.php?link_id=dev ) everything works. This should help you: https://www.litespeedtech.com/docs/webserver/config/rewrite
Do you have your custom domain url shortener available yet?
Not yet, we’re currently over loaded with custom developments right now, we’ll work on products as soon as we’re a little free.
It seems like trying to use an existing short code still isn’t handled properly. Will this be updated?
Hello, I didn’t get the issue you’re facing. Could you please describe it a little more briefly?
Sure, in the demo site if I try to re-use an existing short link (goog) it appears to succeed but gives a randomly generated short link. It says the ID is goog but it isn’t. https://i.imgur.com/Sy8wsvl.png
We’ll fix it in the next update, should be out in 2 weeks.
Thanks for the quick reply! Any word on your more robust script release? I’m leaning more towards a more full-featured script but I really like your UI/UX.
We don’t have an ETA right now, the thing is, we’ve a lot of custom projects at hand but as soon as we’re free, we’ll get right back to creating amazing scripts.
Thank you – is it possible to prevent anonymous users from defining a custom short name? Also, how can I discuss a custom project?
Yes, you can do that easily, all you have to do is replace the index.php file in the root folder with this one: https://www.dropbox.com/s/iz9tc59q1m8fcj9/index.php?dl=0 This will also add a back button after link creation. Let me know if you run into any problem. You can email us at email@example.com for discussing a custom project.
Hello, this is happening due to CloudFlare settings. Please change http://cdnjs.cloudflare.com/ajax/libs/jquery/2.1.3/jquery.min.js in the index.php file to https://
Or you can just use the non https link: http://applweb.info
okay thank you
Will you ever support the ShareX API? Definitely worth the purchase if so.
ShareX API is designed for file uploading, while Eos is for URL shortening, we don’t plan on adding it to Eos but we can do a special customisation just for you, let us know at firstname.lastname@example.org if you want to know more.
Hello, I just bought the script and really like it. However, I see a small hitch which is for me negative. I need _ (underscore) and – (hyphen) in my short links. I tried to generate a few with EOS but it always returns a 404 page. Did I forgot something or is it simply a bug?
It’s a bug, we’re fixing it in the next update. However, it’ll take another week before we can launch that update, I can fix it for you right now if you can send me your FTP/sFTP details on email (email@example.com)
RewriteRule ^([0-9a-zA-Z-_]+)$ ./redirect?link_id=$1
Another small bug to report. Shortlinks are not verified from the admin panel. If I attempt to add a shortlink from the admin panel and it already exists, the link is added in the database with “0” as shortlink and it is not anymore possible to manage it to remove it.
Thanks for the report!
We’ll fix it in the next update too!
Is it possible to enter a custom url? Also can I embed this to my existing file upload?
Yes, you can create a custom url shortname from the dashboard. Also yes, you can add it in a separate directory from your file upload.
Perfect, thanks for the quick reply!
These links I’m creating are not working.
I always have to add manually the folder name to the URL in order to get them to work.
This also is the case if I try to access something on the admincp. Is there a fix for this?
I think while setting up the script, in the url setting, you put just url.com instead of url.com/folder. This is the cause of the problem, to fix it, please put the exact url (url.com/folder) in the url field in the settings page.
Thanks for the quick reply, but then I have the folder name in the URL.
How can I fix that?
Can you email us the link and login credentials? Our email is firstname.lastname@example.org
It should work just fine if the folder name is in url, we’ll just check why it’s not working.
Details have been sent.
After installing I get to the backend and it looks a bit funky and the website itself is just a black page https://ijgw.party/
Pleaseuse http:// or switch http://cdnjs.cloudflare.com/ajax/libs/jquery/2.1.3/jquery.min.js link in index.php to https://cdnjs.cloudflare.com/ajax/libs/jquery/2.1.3/jquery.min.js
I need a help, I can’t access to admin panel, I give 404 error, and all my links get error 404 ????????
Can you access the admin panel if you go to YourSite.com/admin/sign-in.php ?
Yes, thanks for reply me on my email!...
None of the links for the examples on the API page work. (admin/api) for example: https://devy.in/total-links-created
Hello, looks like you have an old version of the script, please use the latest one.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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