I am interested in this. I have a few questions:
1. How easy is this to be integrated with a ready-made member/user system?
2. Has the code been inspected for sql injections? Ticket systems are generally common to have sql injection issues as with my experience.
This support ticket system is only for envato user and developed with codeIgniter framework so,common sql injection not work with this system.
What do you mean by “envato users”? Can i not use this for my own website?
This script support your customers who have purchased your products from envato market so if you want use this for your own website please contact Skype : viaviwebtech
I do not use skype. Can you provide me with your email so we can discuss further?
Email : firstname.lastname@example.org
Nice item, maybe i will use it in near future.
Hi, does it need to be configured Mysql database and upload files to domain server, or what configuration will be required. Please explain us more info if it is easy to set up this Ticket System. Thanks
After purchase this system, You will get documentation with all necessary information.
Hi, Do you want to create a Android app for this system?
contact on skype : viaviwebtech
It wont let me login as a user on your demo, it says I might signup.
Now please check again, issues has been solved.
The system says customer any way to put the name of the client…
Have the option to translate the system?
No option to translate the system but if you want to customization please contact on skype : support.viaviweb
can i disabled the Item Purchase Code?, i dont want to use.
Now no any option to disabled but if you want to customize please purchase and then contact on skype : support.viaviweb
Hi, Is there any option to import tickets from incoming emails from given mailbox ?
kind regards, Matthew
No any option to import tickets from incoming emails from given mailbox.
when test demo have this error:
Message: simplexml_load_string(): </BODY>
Line Number: 376
Hi, We already checked, But not found like this any error. It’s working proper.
Hi, I am interested to buy this.
I saw that your item was last updated two years ago, on 14 May 15, is it still working? (I see the live demo is still working, so I assume it’s working, but better to ask)
Looking forward to your reply,
Hi, Everything work fine so don’t worry.
Demo site doesn’t login . redirects back . And by the way , any updates on this item?
Hi, Please check it’s working fine: http://viavilab.com/codecanyon/envato_user_support_ticket/member/login
Hi! When I try to install it, it redirects to /install/do_install then it shows “not found” error. Please reply.
Hi, We have to check your issue so try you contact on Skype: support.viaviweb
Can we just talk through email? I don’t have skype.
Here’s my email: email@example.com, please mail me asap, I need this support system for my customers. I just don’t have time to create my own support system and that’s why I bought your script.
If you face any issue then contact us on mail: firstname.lastname@example.org
Working Days: Monday to Friday
Business Hours: 10:00 AM to 6:00 PM +5:30 GMT
i am having problems installing. if i give you my server info. do you install
Hi, As per policy anykind of installation/setup and changes/modification not include in free support. For more information contact us on Skype: support.viaviweb
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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