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Reviews for WooMail - WooCommerce Email Customizer

Reviews for WooMail - WooCommerce Email Customizer

By
Cart 2,674 sales

67 Reviews

for Feature Availability

The plugin has not been updated since 3 years.

for Customer Support

I'm wondering if this plugin is still alive or being developed still?

for Customer Support

2 years no updates.. i mean that is a long time without support for your product. While other plugins get scheduled updates. This plugin nothing.

for Customer Support

Cannot add product custom fields without coding. And there is no support from the vendor.

for Customer Support

I purchased this as a competing product was abandoned. Again only 1 year later i'm in the same scenario as this has now been abandoned and is not being supported or updated.

Never understand why devs do this when it had great potential. People aren't asking for more features, just basic support so it doesn't break when woocommerce updates.

for Customer Support

Nothing update
Nothing communication with users.

DONT BUY, THIS PLUGIN IS DEAD!

for Customer Support

It's been 15 months since the last update. It not working at all. If you can't provide proper update to the plugin then whats the use of purchasing ??

for Design Quality

Hello,

Support is not working...

I encounter this issue since the beginning.
In the builder, I put a smaller size for the footer of my email. On computer, it works fine. However on mobile, font is at the same size than the text.

How to fix this ?

Sincerely,
Romain

for Customer Support

The possibilities to edit e-mails are very limited. The poor rating is due to the support. Out of three messages, only 1 has been answered and this answer did not help one bit. Support can't really be any worse.

for Customer Support

Customer support not answer of my tickets more thank 4 days...It's not possible to be true... I still not have answer of the tickets...

Author response

Hi,

We found that your latest ticket created on Saturday ( 23 January ). As you know, during weekends we are not working. That is why, response time is little bit more than expected.
Please note that our respond time can take up to 1 - 4 business days.

Best regards

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