I shopped around for WC email customizers and found that this product added more flexibility than others.The product is easy to use and builds the emails I need (although it does have its limitations, which were addressed to the developer).
CidCode was attentive to my issues and was honest about the limitations about the plugin's ability to perform, which I was willing to be content with. However, I do wish that support was more readily available (CidCode does state that responses would take anywhere from one to four days). In my line of work (and I don't expect instant gratification), I'm usually expecting support response within 24 hours of posting.
Nonetheless, I will respect this developer's time frame as this is a much better product than what I've tested before.
Great Customer Support - Although have only had to contact them twice - Once to help with a plugin conflict (fixed within a day) and the second time was a question regarding links in content (best not to have links open in new window - again answered within 24hrs).
Overall great product and great service. cant wait to see what new features get added in the future.