Pre Sale Question: Can you have multiple galleries on different pages, wherein we can have a gallery on one page and a different gallery on another page? Or can you only create one master gallery? Thank you.
Thank you for your interest in Elfsight Portfolio!
With the Envato user license, you can create as many galleries as you need, as long as they’re on one and the same website.
hi can I use the photo gallery & have the image link to a new window URL instead of the Lightbox?
Thank you for choosing Elfsight Portfolio!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, accept my apologies for the inconvenience!
However, we totally agree that this is a great feature, and it will make a great addition to the plugin. We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Hi, i bought it from envato element. I meet a problem that the project cannot be clickable in mobile view to show the pop up gallery.
Here is the link https://littlehappy.com.my/gallery-style-1/
Is there any solution for that? Thank You!
We’ve checked the plugin once again, to make sure, and this is not an issue with the plugin itself. Most likely, it’s a conflict with one of the other plugins you use on your website. You need to try and deactivate the other plugins one by one, to check which one could be causing this.
Hello, I got it from envato elements, but the plugin cannot create widget, is it something with the activation? Envato elements doesn’t have purchase code. When I try to create widget, it just doesn’t save the widget. Could you please investigate, the module is very good.
Activation is only required to give you access to automated updates and support, but it doesn’t affect the plugin’s work in any way.
To fix the issue you’re having, you need to make sure that nothing on the side of your site or server blocks our plugin’s requests.
We hope this helps.
Hello I used the plugin over elements. The plugin was working fine. However, the portfolio images have not been shown for a while. I can send you the images about this. If you give your e-mail address.
Thank you for using Elfsight Portfolio!
Unfortunately, according to the Envato rules, Envato Elements users are not eligible for support. Please, accept our apologies for this situation!
What you can try to do to fix the issue, is first of all check for any local conflicts and make sure that nothing interferes with our plugin’s work. Also, you might try to reinstall it.
If nothing helps, please, purchase a regular user license and start a conversation in our Support Center at https://codecanyon.elfsight.com/contact. We’ll be delighted to assist!
Pre Sale Question: Can you have mixed galleries with Videos and Photos? What about some iFrames?
The plugin does support mixed photo and video content, however, iframes are not supported yet. Please, accept our apologies for the inconvenience!
I’m wondering why the CSS is a mess on the admin side. when I grab to delete an item it jumps in a weird position, I tried on two WordPress installations and I had the same issue. I got your amazing plugin from Elements. Please be generous and answer my question .
We are very sorry that you have a hard time with our plugin.
Please, message us via https://codecanyon.net/user/elfsight, we will try our best to provide a solution for you.
Bought this plugin and the lightbox wont appear when you click on a project. Tried it on 2 diferent sites, the problem is the same. I have sent you 2 ticket requests so far, no answer. Please help!
We have replied to your support ticket, please accept our apologies for such a delay in getting back to you.
Admin side CSS is completely annoying. Even i can’t able to delete any projects
The CSS section allows you to apply custom changes that are not available in the plugin’s settings.
Could you please provide us with some more details what exactly is wrong?
can I translate this using polylang? if not, is it translatable with any other plugin?
Unfortunately, the plugin doesn’t support integrations with translation plugins, we are very sorry for the inconvenience!
I sent two tickets using the app support and no response….
We are terribly sorry for such a delay in getting back to you! Our support team have replied to your ticket and we are awaiting for your reply there.
I temp activated the widget on the bottom go my home page at www.4sightdesignz.com please have a look.
We have fixed the issue for you so the plugin is working correctly now.
Should any questions remain, you are most welcome to contact us in your support ticket, we will be happy to assist
this plugin works in a page made it with divi theme?
Our plugins are compatible with Divi theme so you are most welcome to test the plugin out.
Can i make many shortcodes in one page but in different parts of the page and change how much post show the widget?
You are able to make as many widgets via shortcode as you need and add them on one page, however, there is no option to change the number of posts via the shortcode.
The only way is to set the number of posts in the widget’s settings.
Great plugin so far but I have a isse with one of the tabs.
check the tab Driftsavtale
We have checked your widget and found out that it’s working fine now.
If you still have issues, please contact us via https://codecanyon.net/user/elfsight, we will be happy to assist.
There’s a way to change the style of the “load more” button? thanks
You can change the style of the “Load more” button using CSS. Unfortunately, we don’t provide plugin customization services, please accept our apologies!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your request there.
Can your widget handle YouTube playlists ?
Unfortunately, YouTube playlists are not supported in our plugin yet, but you are very welcome to check out our YouTube Gallery plugin – https://codecanyon.net/item/youtube-plugin-wordpress-gallery-for-youtube/14115701.
Please let us know if you have any other questions.
Hello, does this plugin can create custom paramalinks for porfolio images ?
I have seen question above about load more. Does this plugin can load all images with out load button ?
I am intrested in buying this plugin. I want to display my all design works on my newly developed wordpress website.
You can set the number of projects for a page in the plugin settings. In order to show all images you can set a big number (like 9999) on Layout tab.
This plugin can create custom paramalinks for porfolio images also ?
Thank you for your comment!
If you would like the pictures in the plugin to process redirect to different pages of your website, unfortunately, we have to inform you that our plugin doesn’t work this way.
Is there a way to make the preview thumbnails black/white and transition to color when a user hovers over them?
You can do it using CSS, please contact your developer for the customization.
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your request there.
Wow 5 star support service! I will definitely reach out to my non existent developer for tips to change something from another developer who previously would help with these small custom changes.
Thanks guys keep up the great work!
Hi, I bought this plugin thru envato elements but activation code from there is not working. Can you help me? Regards, Aljaz
Unfortunately, the activation code is not provided for items downloaded from Envato Elements.
However, the activation is only required to give you access to automated updates, but it doesn’t affect the functionality in any way. So you’re very welcome to use the plugin without activating it! And if you would like to update your plugin, all you need to do is upload the latest version from Envato Elements and install it manually.
There is no point using this plugin, the author gets paid if you get it via elements, but then they refuse to update or support the plug in via elements.
We haven’t given up on our plugins and we keep updating them if any issues or bugs come up. We also make sure to release updates including new features with more options and possibilities.
We do rely on your understanding and hope our plugin will not cause you any trouble.
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