46 comments found.
Hi, how can I connect a dropdown from the form. I need to show in pipedrive leads table what a client selected from the dropdown. Thank you!
Hello, thanks for your request!
Please send your request via https://codecanyon.net/item/elementor-pro-form-widget-pipedrive-crm-integration/23816071/support or envato@itgalaxy.company
Awesome plugin. I have made a form with company name, company contact and one field I made that had 3 options. What I want to happen, is that the company is updated with one of the 3 choices (Support agreement). What seems to be happening is that the field is not updating. I want the company to just update, not make another one. And maybe put the contact person as a contact in that company as well.. I am using the form so my customers can update their companies data..
Hello, thanks for your request!
Please send your request via https://codecanyon.net/item/elementor-pro-form-widget-pipedrive-crm-integration/23816071/support or envato@itgalaxy.company
Thanks for understanding.
Hello, I use the PAFE plugin to create forms with logical conditions created ad hoc for elementor. It also works with this plug in ?
Hello, thanks for your request!
If the form is not created with Elementor Pro Form Widget, then unfortunately – no.
Please let me know if you have any questions.
Hi i’ve opened a support request 3 days ago but I got no answer yet.
Hello, thanks for your request!
1. Please note that your support has expired.
2. You sent a request on the weekend of 18.06.2022, so today 20.06.2022 is only 1 day of your waiting.
3. In fact, your request has already been processed and a response has been sent to you 20.06.2022 13:08 +03:00 (over 6 hours ago). Please check your email.
Please let me know if you have any questions – https://codecanyon.net/item/elementor-pro-form-widget-pipedrive-crm-integration/23816071/support
I’ve added a form to a brand new wordpress and under elementor widget the Pipedrive option is not showing. Any idea why? I’ve test in 2 wordpress sites and it does not show.
It can be assumed that you did not specify the API token or you are trying to find the action not in the Elementor Pro form widget, but in some other widget.
If you need help: Unfortunately, your support has already expired. I will be glad to consider your request if you extend support. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
After renewal of support, please submit a request via https://codecanyon.net/item/elementor-pro-form-widget-pipedrive-crm-integration/23816071/support
Hello, is here some Multi license?
Hello, thanks for your request!
Unfortunately, 1 license (purchase code) – one end product (site), that is, an additional license is required for each site.
You can get detailed information about the license here – https://codecanyon.net/licenses/standard
Please let me know if you have any questions – https://codecanyon.net/item/elementor-pro-form-widget-pipedrive-crm-integration/23816071/support
OK, Thank You
Thanks for this simple yet powerful plugin! 
Thanks for your kind words!
It is very pleasant that you like our product and that it benefits you, because for this we do our work. It would be great if you find the time and find it appropriate to write your opinion into a review 
https://help.market.envato.com/hc/en-us/articles/203269490-Giving-Feedback-On-Items
Please let me know if you have any questions – https://codecanyon.net/item/elementor-pro-form-widget-pipedrive-crm-integration/23816071/support
In your plugin settings, where do I go to deregister the plugin? I would like to move the dev site to the final hosting space.
Thanks
Hello, thanks for your request!
The “Unverify” button on the page “your dev site/wp-admin/admin.php?page=elementor-pipedrive-integration-settings” will help you.
Please let me know if you have any questions.
Thx
solved
Hi there,
Still waiting on a support ticket response. Not able to see the action item in the most updated version of Elementor Pro.
Hello, thanks for your request!
Sorry, but there were no requests from you.
1. Specify, please, you have filled in `API token` on the plugin settings page?
2. Is the widget in which you are trying to find the action after submitting, is it a form widget or something else (that is, it is an Elementor Pro form widget, and not a widget of another plugin)? Perhaps you can provide a link to a page on the site with this widget – envato@itgalaxy.company
Hello, I need a guide to connect my elementor form and add as leads or people to my Pipedrive, I can’t understand how to use the tags. I have tried and the data does not pass, how is it done correctly?
Hello, thanks for your request!
Please provide a screenshot of the settings from your form, as well as make a test submission and provide a log file.
envato@itgalaxy.companyI purchased two license (the second one working great) but the first one I changed domain and delete my other site and it still doesn’t work when I apply the license
Hello, thanks for your request!
Please provide your purchase code – envato@itgalaxy.company
Can you reset my licens so I can add it to my other dev domain.
Hello, thanks for your request!
It is not difficult to transfer a license. Before activating on the new (other) site (or before changing the domain), first deactivate the code on the test, that is, the previous one (the button next to the activation button), and then activate it on the new one.
Please let me know if you have any questions.
I unverified and deactivated on http://konference2.runelillevang.dk/. But It doesnt activate on the new website konference.opusweb.dk
it says ‘already activated for this domain’. But the pipedrive tabs doesn’t show in elementor form.
Hello, thanks for your request!
Specify, please, did you indicate `API token` on the page – yoursite/wp-admin/admin.php?page=elementor-pipedrive-integration-settings ?
Just tried again with the api and it worked, thanks a lot
Great, glad that everything worked out
Please let me know if you have any questions.
Hello again. I have moved it to another development site and need to disable the license. Our server host moved the website to get ready for launch, so it doesnt exist anymore on the dev url. Is it possible for you to deactivate my license on s37878.p1476.sites.pressdns.com
Hello, thanks for your request!
Please provide your purchase code – envato@itgalaxy.company
Having problems with tokens: I use Dynamic Content Tokens and would like to transfer some values to Pipedrive like a cookie or the current URL. Tokens are very easy for that but sadly all fields with tokens inside are not transfered to pipedrive… Any idea?
Workaround is to create hidden fields with tokens as standard value but this is not very practical as big forms are getting so slow in elementor…
Hello, thanks for your request!
Please clarify what `Dynamic Content Tokens` is? Is it part of the Elementor Pro or its Form Widget?
It is one of the best plugins to make elementor more dynamic. See: https://www.dynamic.ooo/widget/tokens/
Like ACF it becomes more and more a standard…
Thanks for your reply!
Please provide an archive with the source code to analyze and see if it is possible to implement compatibility with it and resolve the data when submitting the form.
envato@itgalaxy.companyHi, thanks for your great plugin! I have a simple email form that creates a Person, and then triggers a workflow automation in Pipedrive.
The problem is that I need to have the form check if the Person exists: - If Person exist, update Person - If Person doesn’t exist, create Person
It seems that I can only use one of those logic at the time (Update an existing checked or not) not both…
Thank you for your help, Mathieu
Hello! Thanks for your request, I am glad that you like our product!
In fact, you can get the expected behavior.
The plugin always tries to find an existing person before creating a new one.
If the person is not found, a new one will be created. If a person is found, then a new person will not be created, and also if the “Update…” checkbox is checked, the found person will be updated.
Please let me know if you have any questions.
Thanks for your reply, so the plugin Updates the existing Customer if found (with the “Update…” checked). The problem is that it replaces the content of fields, instead of adding the new value (multi choice list has ABC already, and I want the new form submission to add DEF. But now it replaces ABC with DEF).
Thanks
Thanks for your reply!
If the person is not found, a new one will be created.
If a person is found, then a new person will not be created:
1. and also if the “Update…” checkbox is checked, the found person will be updated.
2. and also if the “Update…” checkbox is not checked – nothing will happen.
Thanks for the great support! I just updated my previous question, thanks.
The problem is that it replaces the content of fields, instead of adding the new value (multi-choice list has Item1 already, and I want the new form submission to add Item2. But now it replaces Item1with Item2).
Thanks
Sorry to wait. It took a while to implement the behavior you wanted.
Done, now merge instead of replacement for such fields. Please download the latest version.
Please let me know if everything works out.
Wow, just wow, thank you! This is the best support I’ve seen in a while.
Hard to believe you just updated the plugin for our needs, in 24h nonetheless.
I will definitely keep buying your plugins!
Was happy to help and thanks for your kind words!
It is very pleasant that you like our product and that it benefits you, because for this we do our work. It would be great if you find the time and find it appropriate to write your opinion into a review https://help.market.envato.com/hc/en-us/articles/203269490-Giving-Feedback-On-Items
Please let me know if you have any questions.
Hello, I am using the Lead option of your plugin. Only I would like to export the following information from my leads: - Lead = OK - Person = OK - Organization = NO
How can I avoid creating an organization when I export my lead information?
It seems that I have to enter a character in the Name field of the organization section.
Thank you in advance for your assistance. Sylvain
Hello! Thanks for your request!
Ah, it’s clear, because of attribute `required`, you cannot remove all characters from the organization name field.
Please download the latest version. After that, clear the organization fields and try.
Please let me know if everything works out.
Thanks a lot
Thanks for your reply! Great, was glad to help!
Please let me know if you have any questions.
Amazing plugin! But is there a way to give the uploaded files a name? They come in very cryptical and it would be good to keep the filenames…
Hello! Thanks for your kind words and request!
Oh… your wish was not very easy to implement.
The problem is that the names of the files are changed and formed not by our plug-in, but by the Elementor Pro itself. https://elementor.com/help/why-did-the-elementor-form-widget-change-my-uploaded-file-name/
I already wanted to apologize and inform you that it will not work to transfer real file names, but… I found a universal way to get real file names and match them with data.
Thus, the plugin now transfers the real (original file names) when sent to Pipedrive.
Please download the latest version and let me know if everything will work out.
I can’t believe what you write. This is simply amazing. I am very glad to have such a great developer on this plugin! Jihaa… I will test it soon…
I tested it. Works perfectly… can’t believe it! Thanks! I will add a review soon. Such a nice piece of software…
Hello! Always happy to help and thank you again for your kind words!
Just let me know if you have any questions / wishes.
Hello,
I authorised this product to test it on the client’s staging website.
The staging website was destroyed by the host when the website was deployed to the live site. However, your plugin is asking for authentication again with a purchase code. When I enter the purchase code, it shows this error:
“Already activated for another domain (site). If you want to transfer a license, then first deactivate it on the previous site.”
The staging website no longer exists so it cannot be deactivated.
Can you please reset the purchase code?
Thank you,
Hello! Thanks for your request!
Please provide your purchase code – envato@itgalaxy.company
Hi There!
Thanks for the awesome plugin! It works like a charm! I only get the time field in PipeDrive 1 hour earlier than selected on the website. How can I adjust the timezone?
Thanks in advance! Erik
Hello! Thank you for your kind words and your request!
In pipedrive, the time is stored with the UTC time zone, so before sending the time value, the plugin converts the time value sent from the form to the UTC time zone using the method `get_gmt_from_date`
For example, let’s say that the time zone configured on your site is UTC+5 the user submits the value 18:00 from the form, the value 13:00 (UTC+0) will be sent to the piperive.
In the interface, pipedrive displays the time for you according to the time zone of your account. Suppose your time zone is UTC + 3, based on the information from the previous example, you will see the time value 16:00.
Please check if there is really any difficulty with the time? If something is wrong, please enable logging, make a test submission and provide a log file, as well as what value you sent from the form, what time zone is configured for the site and what time zone of your pipedrive account.
Thanks! I made a log and screenschots of the form and the deal info. Where should I send it? What is your e-mail? I will send it to you.
Thanks for your reply!
Ah, sorry, completely forgot about it – envato@itgalaxy.company
Dear SIr/Madam,
I would like to request a refund for this product because i am using gravity form instead coz Elementor Form get some UI/UX Issue, Thank you so much.
my Purchase Code: 1cef3715-fca4-4b57-a2a2-8090b5bc11a2 – 1 Feb 2021
Appreciated, Terrence Chung
Hello! Thanks for your request!
Please create a request http://codecanyon.net/refund_requests/new
If you have not downloaded the item, then the request will be approved without questions. There is a policy for this process – https://codecanyon.net/page/customer_refund_policy
Please let me know if you have any questions.
Hi,
I bought the plugin 2 days ago and figured out now that it doesn’t solve our problem the way thought. Do you offer refunds when the product is just bought and tested?
Thanks, Manuel
Hello! Thanks for your request!
Unfortunately, such a case does not fit the conditions of the Envato. You can get more information about the refund policy from this article – https://codecanyon.net/page/customer_refund_policy
Maybe you can describe more details, what kind of behavior you want to get and maybe I can help?
