It works fine on desktop, but on mobile it's buggy. The tabs will become unresponsive randomly so when you try tapping on it nothing happens. Never had this issue with Avada's default tabs element so going back to it. Not recommended.
Author response
Hi,
We apologize for any inconvenience you may have experienced with our mobile tabs. We have taken steps to ensure that the tabs are working properly on all mobile devices. We encourage you to reach out to our customer support team for assistance and to provide more information about the issues you experienced. We hope to have the opportunity to serve you in the future.
Please note that this is not the place to raise support requests.
Kind regards,
InfiWebs
Simply put, this plugin crashes our site. As soon as I enable it and get to edit any product the website crashes.
The only solution is to disable it.
Avada should not promote a plugin that is not maintained.
Author response
Hi,
This is simply not true. The plugin is active on more than 800 sites as of now, and is working just fine. If you need support or have any questions, please submit a support request.
Rating a plugin negatively to force the refund does not work here.
Kind regards,
InfiWebs
by Eusic 2 years ago
The plugin does all it says it can. What's more, the support provided by the author is solid and reliable. You cannot go wrong with this. Excellent resource. coupled with Avada!
Author response
Thanks for your valuable feedback and the 5-stars :)
Above and beyond support - makes any plug-in double in value in my opinion. Great add-on for our Avada projects!
Author response
Thanks for your valuable feedback and glad to know we're able to help :)
Great product - great support. Wanted to make WooCommerce look less wanky. Which it did. Couple of setup glitches which I think were more down to Avada but the support was brilliant and all sorted.
Author response
Thanks a lot for your rating and glad to know we're able to meet your expectations :)
perfekt
Author response
Thanks for your feedback :)
Brilliant add on to Avada. Really upgrades the design of my site. Top work from the designers!
Author response
Glad you like the plugin and thanks for the 5-stars and such nice review!
The add-on was exactly what I was looking for. And do to the great help of the support team, I was even able to futher customize the functionallity.
They did a really great job. They are super fast, they know absolutly well the product and how to support you in an easy to understand way - even for non technics.
Thank you.
Author response
Glad to know you like our plugin and we're able to meet your expectations :)
nice plugin and very friendly and really quick and good respons and support
Author response
Thank you :)
Portugueses-BR
Atenciosos e fornece um excelente ferramenta.
Inglesh:
Attentive and provides a great tool.
Author response
Thanks for your review and glad to know that we're able to help you :)
This plugin created all sorts of issues with WooCommerce. I ended up not using it at all.
Author response
Hi,
I just checked our support system and emails and found you haven't even tried to contact us for the same. Can you please create a support ticket so we can help you figure out the problem you're facing? We've around 400 users using our plugin on their sites and no one reported the issue you're facing.
If something is not working and we fail to get it fixed on your website, you can create a refund request and we will happily accept it.
Rating plugin negatively doesn't mean the plugin doesn't work at all. There must be some conflict with another plugin as well and you couldn't able to find it. Let us know your thoughts and please create a support ticket so we can help you to get it fixed.
Kind Regards,
InfiWebs
Wicked quick support, very impressed!
Author response
Thank you :)
I needed a tab solution that would stop an audio player when changing tabs. The native tabs in Avada didn't do that. Elegant Tabs does and it integrates right into Fusion Builder.
Author response
Glad to know you like it.
Thank you :)
Solid plugin, even better support!
Author response
Glad to know we're able to meet your expectations :)
by RCTC 5 years ago
Works fine! Great support!
Author response
Thank you :)
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