15 comments found.
Will the cookies be recorded if visitor ignore the cookies notice?Means neither click accept nor decline, thank you.
Hi, thanks for your interest in our plugin. The cookie is saved only when the user clicks on the “Accept” button.
21 Tools
Hello.
Can you please tell me the update from 26 August 20, what has been changed and needs to be updated?
Thank you.
Hi, you don’t need to update. Don’t worry.
Note: this is the comment section, the support is via email. Please, next time write to us an email to get a fast answer.
21 Tools
was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts etc.. <- please release update soon
Hi, thanks for purchasing our script. We already did that update. Please write an email to info@21tools.it our developer will check your version and reply to you.
21 Tools
Hey. I want to buy a plugin. Where can I see the admin settings for the wordpress plugin?
Hi, thanks for your interest in our script. Yes, send to us an email, so we can reply to you with a screenshot.
21 Tools
Hello. What changes were Last Update 15 May 20
Hi, we cleaned up some useless code, no needs to update your plugin.
21 Tools
I bought your plugin and when i want to activate it “Plugin could not be activated because it triggered a fatal error.” What should I do? I am using it with “Salient”, one of the most selling WP Themes…
Hi, thanks for purchasing our plugin. You have to extract the .zip downloaded from CodeCanyon and upload to Wordpress the other .zip you find inside. I replied also to your email, let us know there.
Note: this is the comment section, the support is via email. Please, next time write to us an email to get a fast answer.
21 Tools
Pre-Sales question: does your plugin scan the cookies, a site is using and blocks them automatically ?
Hi, no our plugin doesn’t do that. This feature can block only a few and famous plugin so we decided to don’t add it.
21 Tools
[QUESTION] it’s possible add several messages in different footers.php
I have several footer.php and I need a different message for each one
Hi, thanks for contacting us. You can setup the message to display in our bar and it will be displayed across all the website’s pages.
If I understood correctly, some of your pages have a different footer and you want to display a different message in our bar. Unfortunately you can not do it.
21 Tools
I love the simplicity of this, but just noticed the same issue someone else listed in this comment section – the cookies notice is now the first sentence in all of my blog post blurbs. That won’t work, so I unfortunately must deactivate the plugin until I can get this issue is resolved. Not a great start to a plugin experience.
Hi, thanks for your reporting. We’re going to fix it right now and let you know.
Please, write to us an email to allow us send to you the updated plugin.
Note: this is the comment section, the support is via email. Please, next time write to us an email to get a fast answer.
21 Tools
Hi, thanks again for your reporting. We just updated the plugin to fix the problem. You can download it through CodeCanyon.
If you still have problem, write to us an email, our developer will help you directly.
21 Tools
I’m getting questions about why the cookie message won’t disappear after click on several smart phone devices. What could be the problem?
Hi, thanks for purchasing our plugin. Maybe there is a conflict with your theme. Send to us an email with the link of your website, we will check it for you.
Note: this is the comment section, the support is via email. Please, next time write to us an email to get a faster answare.
21 Tools
hey there, is it possible to have my own custom css added into the plugin with my own design box maybe?
Hi, there isn’t a box inside the plugin settings, but you can add your own css inside your theme options and edit the plugin bar as you want.
21 Tools
is this WP 4.9.1 compatible?
Hi, yes of course.
21 Tools
Hi, I have a strange issue that came up with your plug-in. The easycookie text is replacing the blurb text in all my blogposts.
I can mail you the link if you want to take a look.
Hi, this issue it’s a little bit strange. Yes write an email to us, we’ll help you to fix.
21 Tools
I have emailed you the links to the pages. Have a look and let me know.
Perfect, thanks
Hi, another user told us the same problem. I don’t remember how we helped you through email, but to let you know that now we also updated the plugin to fix the problem. You can download it through CodeCanyon.
21 Tools
Please, add “auto-accept on page scroll” feature to the demo.
Hi, thanks for your suggestion. No needs to add it in the demo, because when the user start scrolling, the cookie bar disappear in the same way as when you click on the button.
Do you need to see it for a specific reason?
21 Tools
Thanks for the reply. I just wanted to see the effect, I plan to buy the plugin.
Hi, perfect so is very simple because the effect is the same of the click on the accept button.
Thanks for asking us. 
21 Tools
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks
very cool job on this, i like it 
i wish you huge sales for the upcoming week 
Thanks