RightHere

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714 comments found.

Hi.

All of a sudden, translated pages and post started giving 404 error. Any suggestions?

Thanks

Did you change your theme? Try and re-save your permalinks. If you can’t get this to work please submit a ticket and we will review.

how i can auto automatically translation

I’m sorry, but did you miss that this is NOT an automatic translation plugin. \\

400 Bad Request on click a transliterate in tag archive page

Can you please submit a ticket and provide wp-admin access so we can review this.

I just tried to translate Post Tags and Post Categories and it works. Please provide information about where you get this error when you submit the ticket.

Bettywu

Bettywu Purchased

2week ago my ticket not fixed

Hello RightHere,

My developer submitted a ticket last week concerning an error he noticed:

“Fatal error: Call to undefined method easy_translation_manager_backend_controler::etm_g_boxes() in /var/www/bibi/maintenance/wp-content/plugins/easy-translation-manager/includes/inc/class.backend_controler.php on line 610”

It puts us in a delicate situation with the client. Of course, we could debug it but the problem is that our changes would be overwritten at next update, as you know.

Can you update me about this ticket, please?

Thanks in advance for your help.

Best regards, Florence.

I’m sorry we were not able to help you in a timely manner. Good that you have developers that were able to do so. I suggest you request a refund so you don’t have to deal with this in the future.

RadCon

RadCon Purchased

We submitted this ticket 2 weeks ago, we mentioned it was urgent as it was putting us in a delicate situation with our client, did you provide any solution in the meantime?

RadCon

RadCon Purchased

The answer is NO. We had to provide you with the solution, so you could fix your plugin and update it! And I hope you’ll update it with this fix…

RadCon

RadCon Purchased

Hi,

As you didn’t fix the issue we reported 8 days ago, we had no choice but to fix your plugin. One of my developers will provide you with all the details you need to fix your plugin, so that this issue doesn’t come back at next update.

Regards,
Florence.

Please read the comments on the ticket.

RadCon

RadCon Purchased

Your answer is unacceptable. If my developers can debug your plugin, it means you could hire a developer to do it too. You just don’t want to spend money on this plugin because it’s not generating enough revenue. You prefer to lose $20 when someone bitches rather then paying a developer to offer a support.

We do definitely support the plugin, but we can’t fix the issue on your website in a timely manner. We have spent hours on it and not been able to fix it. This is not fair to you and therefore we have asked you to request a refund.

Bettywu

Bettywu Purchased

1 week ago not has any support for tags error

Bettywu

Bettywu Purchased

open ticket and waiting 1 week ago .

Bettywu

Bettywu Purchased

open ticket and waiting 1 week ago .

there is no documentation!!!, it does not seem serious to me that there is not this document, I see that it has been unnecessarily requested for years. mz

There is an article in our Help Center that explains how you get started. And all features are explained with tips in the right side. If there is something you can’t figure out feel free to contact us at our Help Center.

Not taken into account the declension of words in Russian (

Sorry, but not sure what you mean. This is a translation manager and it will show what you enter into it. This is not an automatic translation tool. The example we have created is done with Google Translate and is most likely not correct. It is simply an example.

Please clarify what you mean.

RadCon

RadCon Purchased

Hello,

Something weird is happening. I’m on a page written in french. The default language in the plugin’s settings is set to french. But it seems I have to duplicate this page to create the french version of it, which is…crazy, no? I can’t assign this page to the french language. So, what’s this page for? In which language will it show (spoiler: none)?

Thanks in advance for your help. I hope you won’t need several weeks to provide an answer this time…

Best regards,
Florence.

I’m not sure I understand what the problem is. ETM doesn’t copy the page like WPML does. We will have to login to your website and review this.

RadCon

RadCon Purchased

My client created the pages in french, which is the default language set in ETM. But to manage the french version of the page we have click on the french flag, which creates a new page. Then, what’s the main page for (the page where no flag is in big size)? You already have the credentials to login.

RadCon

RadCon Purchased

Hi,

I’m afraid the browser language detection of your plugin is not working either. My site is in french and translated in 3 languages: spanish, german and english. If I set my browser language to spanish, I still see my site in french: https://i.imgur.com/p0AqFjr.jpg

Regards,
Florence.

We do definitely support the plugin, but we can’t fix the issue on your website in a timely manner. We have spent hours on it and not been able to fix it. This is not fair to you and therefore we have asked you to request a refund.

RadCon

RadCon Purchased

You’re not serious. The last time, it took less than 2 hours for my developer to fix the first issue we submitted. And he was discovering the plugin. 10 days after we submitted the ticket, you hadn’t provided any solution. You know that once a website is using a translation plugin, we have no choice but to keep using it, as changing would be too expensive.

As I mentioned to you the original developer on our team who was responsible for the development has left our team and we have been forced to get some of our other developers to take over. If your own developer could fix the problem in two days then you are good. We are in the process of making upgrades and changes to the core, but it is a tedious process.

Hi guys, i have a question. Does this plugin change the url too or only the page content? Thanks in advance

Yes you can set permalinks for language. This means in English a page would be yourdomain.com/contact-us and in e.g. Danish it could be yourdomain.com/kontakt-os

RadCon

RadCon Purchased

This comment is currently being reviewed.

RadCon

RadCon Purchased

You said: “We do definitely support the plugin, but we can’t fix the issue on your website in a timely manner. We have spent hours on it and not been able to fix it. This is not fair to you and therefore we have asked you to request a refund.” – You’re not serious. The last time, it took less than 2 hours for my developer to fix the first issue we submitted. And he was discovering the plugin. 10 days after we submitted the ticket, you hadn’t provided any solution.

Great your own developer fixed the issue. The developer we put on the task was not. I’m sorry for the inconvenience, but that is the fact.

RadCon

RadCon Purchased

Why did you report my comment? Was I saying something wrong?

Please notice that we have many happy customers using the plugin, but in the rare cases that we have issues that we can’t solve, there is no other way out than requesting a refund or get your own developers to fix the issue. I’m sorry we have not been able to fix the issue on your website in a timely manner.

Can you use this on only one page and not set to global function?

I’m not sure what you mean. This is NOT an automatic translation plugin. This is a plugin that enables the website owner to manage a multilingual website. You will need to enter the translations yourself. We do have an API that uses Yandex translation API as a help, but this is only considered a help to the translators.

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