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Hi, I just bought easy-theme-modifier, please send me the tutorials. The videos illustration on the evanto salessale page are blurry.
Also after installing the plugin how do I load it on the page for usage.
Kindly treat as urgent.
Thanks for contacting us.
Please Accept our apologizes for delay, which is due to weekend.
Regarding your query, ETM is designed to show up on the page preview and if it is not showing up may be there is conflict with any other plugin, so if you can provide us the page url and temporary login details, we will check the issue for you.
Please send us the login details at email@example.com.
Please it is not displaying on my page, pls send usage documentation to me as there is no documentation in tte downloaded file just like you sent it to others.
We have sent you the documentation on your mail. Please check that and let us know if you have not got that.
Hi. I’ve just bought and installed Easy Theme Modifier plugin but it doesn’t work, I don´t know how to load it and make it work. Could you please send me any kind of usage documentation?
Thanks for purchase. Please send us your email id at firstname.lastname@example.org, we will send you the documentation.
You can also check the documentation at http://docs.oscitasthemes.com/etm/
Hi, Where are the instructions? I don’t see any way to make front of site edits at all.
There is no documentation delivered with this product.
How do you launch the modifier? THere is no icon, no link….
why not package some basic documentation?
Thanks for contacting us. Please send us the email id using our contact us page at http://oscitasthemes.com/contact/, we will send you documentation.
We have included the documentation and sent for review. It will be available for download after review, but in case you need it urgently please send us your email id, we will send you documentation.
cool. I forgot how ENVATO has slowed down the contributor process lately.
I’ll wait till it’s ready. Not super urgent.
We have resolved the issue . Please send us your purchase receipt at email@example.com, we will send you the latest copy.or else you have to wait till Envato approve the update.
I had sent the purchase to you, but email was returned as undelivered email!!!!!!!!!!
My mistake, its firstname.lastname@example.org, lease forward at this.
Hello, do you have a solution for this problem? Do you need something else?
This is to inform you that we have sent you the latest copy of the plugin. Please update the plugin, it will resolve the issue.
Please feel free to contact us in case you have any other query.
hi, Just bought the plugin, features sounds great, hope it delivers
However, there is no documentation, how are we supposed to know how to use it?
Yes, it deliver all the features listed on the plugin page, in case you need any support we are here.
Regarding documentation, you can find the documentation.zip in the plugin folder. You can also check at http://docs.oscitasthemes.com/etm/
I’ve purchased the plugin, though it doesn’t work with my theme at all (you claimed it’s ok with any theme). I’m using layerswp and when I activate the plugin, it completely ruins the entire website.
ok, checked on a different website with another theme (“ReviewIt”) and it doesn’t work as well. When I choose an effect for one item it works, I do it on the next one, after the 5th-10th attempt it starts working, but blocks everything I did with the first box.
Please send us the page url we will check the issue. You can send us details using our contact us form at
I sent, but didn’t receive a reply. Can you check my message?
We got your mail with login details, thanks for details. we are checking the issue and update you soon.
Are there any updates? Can you make it work either with layers wp or at least with the theme I sent you?
This is to inform you that we have fixed the issues, and are going to submit it for review. We will send you the copy of the plugin soon.
Thanks. Looking forward to the update
If I wish to remove a change I made. How do I go about doing that?
How is it something that hasn’t been updated in nearly 2.5 years can claim to be “supported” by the author? This item is NOT supported. Updates stopped long ago. Envato should stop allowing these items that are no longer being updated to claim support is provided.
Envato says the author responds in two days, but the last question was written 2 years ago. C’mon Envato. Step up your game. Get rid of these items that aren’t up to date.
Thanks for contacting us. We will definitely help you, please let us know the issue you are facing.
Update your plugin.
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