I had a small issue with an incompatibility with another plugin. The other plugin is a free plugin, most likely not very well written and for sure without a good support. I asked ESSB for help and boy did they help me. They worked out the problem and changed parts of the code and everything within a day. I am very likely the only person in the world using both plugins, but they gave the problem the effort and work, like it would be the most dangerous bug in a nuclear power plant software. Everything works well now. I am more than happy.
Besides that, it is a very good plugin. It is a bit overwhelming at first, you have to put in some work to understand everything, but then you have so many functions and possibilities, that it is one of the most configurable plugins out there. And if you have a first overview, you can handle the software good and fast.