I had a small issue with an incompatibility with another plugin. The other plugin is a free plugin, most likely not very well written and for sure without a good support. I asked ESSB for help and boy did they help me. They worked out the problem and changed parts of the code and everything within a day. I am very likely the only person in the world using both plugins, but they gave the problem the effort and work, like it would be the most dangerous bug in a nuclear power plant software. Everything works well now. I am more than happy.
Besides that, it is a very good plugin. It is a bit overwhelming at first, you have to put in some work to understand everything, but then you have so many functions and possibilities, that it is one of the most configurable plugins out there. And if you have a first overview, you can handle the software good and fast.
You will have no option but to contact support for help.
This is the most convoluted and confusing plugin that I have ever seen.
I am sure it does a lot but expect to spend days trying to get it to work correctly.
Really upset to see your review. The videos we built are getting starting only guides. They show how to work with core plugin features and functionality. In case you need a detailed explanation you can refer to the knowledge base - each section is linked with the topic. But we can't shoot a video for every case. The plugin functionality is almost infinity.
So yes, if you can't find what you look for you can simply ask our support team. In fact, that is why they are for. But leaving a 1-star review just because you can't find a video for an option is unfair and not correct.
Huge fan, have been using this plugin for a couple of months now and recommend it often. Great product, great features, stellar vaue. The only reason I have it as 4 instead of 5 stars is that the settings are an absolute mess and could definitely be simplified for easier set-up and organization. It can take a WHILE to find the setting your looking for sometimes haha but li=uckily the superior features make it worth it.
Really appreciate your review. We are working to improve the customer experience. If you have a minute you can share with our support team https://support.creoworx.com any suggestions you may have.