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2977 comments found.

dingolt

dingolt Purchased

Hi, is there a way to customise the text of Facebook like button? Thanks.

Hello,

The only customization you can make is to change the language but text that is over native like button cannot be changed as it is provided directly from Facebook.

What I can suggest is to try the skinned native buttons mode where you can change the text over the skin and hide the default button.

Please contact our support team via mail to appscreo at gmail dot com or in support system http://support.creoworx.com and they will provide you additional details on how to setup this.

R.

dingolt

dingolt Purchased

Many thanks, I’ll send an email.

Where can I find “Social Profiles module” because I want to use it for linking to pages and not sharing, but the menu is a “bit” overwhelming;)

Hello.,

The option you are looking can be found in Like, Follow and Subscribe menu in Social Profiles menu. In that menu you can activate usage of widget or activate direct display of profiles sidebar.

Please contact our support team in http://support.creoworx.com and they will assist you with the setup.

R.

P.s. With the next version we will simplify the menu and make easy to find most advanced functions.

Hello, where can i find some information to put social share in buddypress activity stream ?

Hello,

To put the buttons into social stream of buddy press you can use the option inside plugin for this. You can find it in Where to Display under list of post types.

Please in case you cannot handle it or if you have other questions contact our support team via mail to appscreo at gmail dot com or in support system http://support.creoworx.com

This comment is currently being reviewed.

Hi, Where i find youtube button?

Hello,

YouTube button can be found under Followers Counter, Profile buttons and native buttons – subscribe to channel. What feature of those are you looking for?

Hi, Is it possible to display total social counter inside a another plugin content ?

Okay I have tried to use the shortcode but the total counter is showing zero for all but values are not coming up .

<?php $url = get_permalink($post->ID); $title = get_the_title($post->ID); echo do_shortcode(‘[easy-social-share counters=1 total_counter_pos=”rightbig” style=”button” url=”’.$url.’” text=”’.$title.’”]’); ?>

I am using the above code

As we mentioned, contact us at http://support.creoworx.com/ or via appscreo at gmail dot com. Provide live page and WP admin access to inspect the settings made under ESSB.

By the way the code you use is for social sharing and has nothing in common with followers counter. Please contact us and we will assist after we get in details what is your intention.

Kevin_LT

Kevin_LT Purchased

Hi, I really like this plugin but it seems to slow down the admin. Whenever I want to access the admin it takes 20-30 seconds. When I deactivate the plugin the problem disappears. Is that something you have encountered before?

Hello,

Plugin itself does not slow down the admin panel. The problem you face is set with host limitation to prevent outgoing connections which actually causes timeout in license verification. We keep in mind that this may happen and plugin has option to prevent that automatic checks – they will run manually upon plugin update.

Contact us via mail to appscreo at gmail dot com or in our support system http://support.creoworx.com and will provide detailed information on how to turn them off which will solve your problem.

The text for the buttons are showing up in the description when I share to facebook. Looks like this “Facebook Twitter Google+ LinkedIn PinterestThe Senate’s gambling legislation for 2017 will be filed this Thursday, according to state Sen. Bill”. Is there a way to remove this from the description? I don’t think it should be there in the first place. Here is the link. If you paste it into facebook it will fill everything out and you can see what I mean. Example: http://i.imgur.com/CkuNN4l.jpg

Here is one of the links that is doing that. http://floridapolitics.com/archives/230134-senate-schedules-gambling-bill

Hello,

The problem you have is because your social share optimization tags are not properly generated and contain the texts inside them. This may happen when you use external tags based on overall site setup and we have few options that you can use to sort this out.

The first one is to use our tags – they have all that is required for sharing and in your case they will be compatible and take data that you set in SEO plugin you use. This is what we recommend as option.

In case you decide to keep the tags from SEO plugin you need to activate clean up of share buttons from excerpts from Advanced Settings – cleaner will run and remove those texts but we strongly recommend to use the first suggestion.

Contact our support team via mail to appscreo at gmail dot com and include copy of your original message and they will provide you detailed steps on both options you have (if you own license of plugin /you does not have buyer tag assigned/ we recommend to use the support system http://support.creoworx.com )

p.s. It is highly recommended to update plugin to latest version as the version you run is old and does not contain all latest API changes in social networks.

Support System | AppsCreo Blog

Hi, Is it possible to customize buttons? I need to add button to especific url.

Thanks in advance

Hello,

You can customize function of button but this needs to be done in code and once you made the change you will need to do this with each update.

As we have other requests for this the next update we will release will have the function to register your own buttons via simple function calls added in your theme (we have development build ready with it).

Contact us via mail to appscreo at gmail dot com or in our support system http://support.creoworx.com and we will provide instructions on how to modify existing buttons and we can also provide you development build and sample on how to register your own button.

Hi I am trying to make my after like action on the social share button ask the user to like my facebook page. I am using the Mashable button template. Can someone help?

Hello,

Yes we will assist you with the configuration. Please contact us in our support system http://support.creoworx.com or via mail to appscreo at gmail dot com and we will provide you detailed instructions on how to activate the after share actions.

Thanks

Support System | AppsCreo Blog

Can your plugin do the following

1. CONTENT PROTECTION : That prevents people from adding their own calls-to-action over top of yours while sharing. 2. Sticky social shares on scroll down and when it reaches the where the social share are actually added, the scroll ends like https://www.shoutmeloud.com/what-kind-people-meet-for-business-success.html 3. Call to action for social share like get 10% discount on social sharing.

Thanks

Hello,

Thank you for paying interest in our plugin.

1. We do not clearly understand the protection you wish to have. When you start sharing to social network you set predefined sharing message that will be used. That message in almost all social networks cannot be changed but all users are free to add their own comment which will appear next to your sharing information.

2. The display method you look for in our demo is called Sidebar – https://socialsharingplugin.com/22-automatic-display-positions/?position_demo=sidebarleft . Sidebar has options and you can make it appear on scroll or disappear at the end of content but we do not include option to hide it when other shares buttons at them bottom are visible. We do this because unlike the demo you provide where customizations are limited and you cannot have different share buttons on sidebar and at the bottom of content we offer full customizations of all displayed buttons on all locations. You can have different set of buttons on sidebar and totally different at the bottom (not only social networks but also design styles too).

3. This is something that we did not understand. Plugin offers you options to set call to action text before share buttons if that is what you want.

Hi, I am interested in this plugin but I have 3 questions:

1. On how many websites can I use it after buying? Is it limited to only one?

2. Does Twitter share count work? Since I have a Google Chrome plugin (Social Analytics) that shows social shares of a website but Twitter does not work anymore and the plugin says Twiter has deactivated the count function?

3. Will there be a discount in the near future? Since I find it a but pricy.

Yes but I asked the author for the rehub theme for example and he said that I can use the theme on one domain with the license but I can install it on as many domains as I want and that there is no license activation required for the other domains.

Hello,

No matter what theme author writes you license terms are clearly written and usage of one them or plugin on multiple domains with single license voids license. The only allowed multi site usage is usage on production site and staging development sites.

Our plugin does not limit the installation – you can do it and we do not block this and plugin will work even not activated but some functionalities will remain locked. Once you try to activate you will not be able to do this on more than one site at sam time. You can contact Envato support for additional license details https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us and if they permit you usage of one license on multiple sites you will also be able to activate plugin on them – verification and activation is done via Envato with purchase code and account validation.

Thats what I wanted to know, thanks. So I´ll buy it then.

Is there a way to display also the number of likes of the native buttons on the Total Share Counter. To be precise the Total Share to include every number of share/like buttons clicked?

Thank you for your time.

Hello,

The total share counter is sum of all shares and likes that a page has – no matter is it from share command or from native buttons. If those likes are real we will display them for that URL in the individual share counter for the network and for the total counter too.

If it is interesting we can prepare for you demo with share buttons for URL from your site to see the shares (our plugin support this as we have custom share support). If you wish to see it contact us via mail and provide URL to use and social networks you wish to see and we will do it.

nusquama

nusquama Purchased

i know, my support is finish, but after update it’s change : before update : https://dl.dropboxusercontent.com/u/2414280/old%20version.gif after update : https://dl.dropboxusercontent.com/u/2414280/new%20version.gif I lost my time to find a way to fix this, but i cannot

can you help me ?

thanks

Hello,

Yes we will assist you. We set to move the total counter as we call it attention grabber technology. Contact us via mail to appscreo at gmail dot com and link us live page and we will prepare you a code to avoid this move (do not worry for you support – we never return back customer no matter support is active or not – we will always help).

Thanks.

nusquama

nusquama Purchased

i send ! thanks :)

Thank you. Support team will get back to you in short.

My website: techarun(.)com I am having trouble to display social counter widget as single column and currently there are three social networks in one line as I need one network per line

Hello,

The setup we saw right now on your site is made to display buttons in 3 columns. To change that you need to take a look of widget settings and switch in column display from 3 to 1 column http://prntscr.com/dw1891

Please for further questions or comments use our support system http://support.creoworx.com where we will assist you with plugin work.

How do I add an Instagram button to my page? I read the documentation and it has a “Social Following” section but I can’t find this option. I want to try and drive people to follow me on Instagram.

Hello,

Please start a topic in our support system http://support.creoworx.com and our support team will assist you with the setup.

Hi there, when ever my page is saved using a page builder like cornerstone or something else, the sharing settings/info for that page keeps getting deleted. How can i provent this?

Hello,

You have something specific on your site causes this – it is not the page builder itself. We also use page builders like Visual Composer, Cornerstone, Fusion Builder and etc but till now we have not seen page settings to disappear. All that settings are stored as meta fields and for some reason for you they got disappear.

Contact us in our support http://support.creoworx.com or via mail to appscreo at gmail dot com and we will take a look.

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