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3644 comments found.

Hello, the button counter at the bottom of the page takes into account only the Facebook share and it does not take into account pinterest.

Can you please help? Example: http://fannicefashion.com/2018/04/08/aletta-spring-summer-2018-ceremony-selection/

I have shared all the pics of the blog post on my pinterest account but the total count is equale to FB one only

Best Fannice

Hello,

Inside share counter you see the value that API returns. Right now for that post Pinterest does not return a share number value – the shares are 0. That is why you see just Facebook shares appearing.

What causes the missing Pins we cannot say as that is a problem inside Pinterest itself. Such bug in Pinterest API has happened also in past for other customers too.

To receive help and answer of your questions please use the support system http://support.creoworx.com where we will be able to assist you.

Best Regards, AppsCreo Team

Hi, I buy Boombox theme and your plugin is included in the theme. Is it possible to ask for a support here? I would like to replace your Line icon with a custom one. Thanks.

hello, do you have any news. I still don’t hear your solution from you.

Hello,

Your request will be hold out very soon. Via mail we do not guarantee a fast response of 1 business day – that is a period for our official support system. Via mail we usually respond on requests in 3 business days.

Best Regards, AppsCreo Team

4 days ago already. Just tell me which css code you use, then I will do the rest by myself.

Did you get my emails on 27.03., 28.03., 9.04.18? Please support, thank you.

Hello,

Our official support system is located at http://support.creoworx.com/forums/forum/wordpress-plugins/easy-social-share-buttons/

That support board is made to ensure there will be no missed customer requests. Via mail we cannot guarantee that we receive all customer requests. You can also forward the problem you have again and add in the subject your Envato username from here but we advice to avoid problems always use the support system.

Best Regards, AppsCreo Team

thank you for your info that what i did i register an account and use the contact form. i get an answer back for the purchase code thats it. Can you support?

Hello we are not able to get the OG:Description on posts where shared in linkedin profile. For reference check this link http://smallville.com.au/great-impression-virtual-meeting/

Hello,

On that page the og:description is missing inside code for some reason. Contact our support team http://support.creoworx.com to get on this.

Best Regards, AppsCreo Team

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