This author's response time can be up to 1 business day.
the button counter at the bottom of the page takes into account only the Facebook share and it does not take into account pinterest.
Can you please help?
I have shared all the pics of the blog post on my pinterest account but the total count is equale to FB one only
Inside share counter you see the value that API returns. Right now for that post Pinterest does not return a share number value – the shares are 0. That is why you see just Facebook shares appearing.
What causes the missing Pins we cannot say as that is a problem inside Pinterest itself. Such bug in Pinterest API has happened also in past for other customers too.
To receive help and answer of your questions please use the support system http://support.creoworx.com where we will be able to assist you.
Hi, I buy Boombox theme and your plugin is included in the theme. Is it possible to ask for a support here? I would like to replace your Line icon with a custom one. Thanks.
You can use this form to contact us https://socialsharingplugin.com/contact-us/
Please include as much information about change you need and we will send you basic instructions how to make the change.
I’ve done that. Thanks.
hello, do you have any news. I still don’t hear your solution from you.
Your request will be hold out very soon. Via mail we do not guarantee a fast response of 1 business day – that is a period for our official support system. Via mail we usually respond on requests in 3 business days.
4 days ago already. Just tell me which css code you use, then I will do the rest by myself.
Did you get my emails on 27.03., 28.03., 9.04.18? Please support, thank you.
Our official support system is located at http://support.creoworx.com/forums/forum/wordpress-plugins/easy-social-share-buttons/
That support board is made to ensure there will be no missed customer requests. Via mail we cannot guarantee that we receive all customer requests. You can also forward the problem you have again and add in the subject your Envato username from here but we advice to avoid problems always use the support system.
thank you for your info that what i did i register an account and use the contact form. i get an answer back for the purchase code thats it. Can you support?
Hello we are not able to get the OG:Description on posts where shared in linkedin profile. For reference check this link http://smallville.com.au/great-impression-virtual-meeting/
On that page the og:description is missing inside code for some reason. Contact our support team http://support.creoworx.com to get on this.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $7.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work