appscreo

appscreo supports this item

Supported

This author's response time can be up to 1 business day.

3319 comments found.

Hello,

Question

Compatible with WordPress 4.8 and PHP7? Compatible with Classiera template – Classified Ads?

1) popup capable of launching a modal popup window of the opening of the site? Open popup once per day and per ip possible How to do

2) Social Auto Post capable of Automatic publication on Facebook Profile and Facebook Fan Pages and Twitter etc …..

Thank you

I have not found or activate it? And customize it

Contact support team at http://support.creoworx.com and they will assist with configuration.

joeliang

joeliang Purchased

on media not running.where to turn on?please help

Hello,

You need to check off Media under Where to Display -> Post Types & Plugins. And to turn on On Media under Where to Display -> Positions on Site: Positions. Then set ON MEDIA BUTTONS APPEARANCE under the display position.

If you need more help, please contact us via our official support http://support.creoworx.com/

ibietela

ibietela Purchased

will you add support for https://yourls.org/? so instead of bitly,etc we can use our own

Hello,

I will forward this to dev team as suggestion for next major plugin update. Thank you

acseven

acseven Purchased

Are deviantart counters expected to be supported in the future?

Hello,

We will checkout Deviantart API for possible integration. Contact us in our support system http://support.creoworx.com to provide you additional details for this.

Best Regards, AppsCreo Team

Hi there,

I’m quite interested in your plugin, but I was wondering if the inbuilt statistics system is actually able to track down the user who shared the post.

So what I mean is that if someone shares my post on Facebook for example, would I be able to the see the name of this user who shared the post?

Is this even possible?

Thanks

Hello,

The built in stat of plugin tracks actions over buttons to collect user behavior and give you enough data to know how to optimize your share buttons.

The data you wish to collect is actually not possible to be made at all. When share command is sent you does not have any details for the user no matter of social network.

But this can be made for Facebook – to do this you need a whole new type of plugin that instead of sharing require users to give you permission to their social profiles – instead of that information (you will be able to read any of profile details) you will be able to post on their wall.

Best Regards, AppsCreo Team

Poofy

Poofy Purchased

hello.

1 – is it possible to add the
” copy short-link button ”
in the next update please?
so the users can copy/paste the generated short link and use that instead of the very long permalink …

2 – is it possible to use my own link shortener system (like the yourls) please?

thanks

Hello,

All that is scheduled for the next major plugin update. We can add you in the beta notify list in case you wish to get a early beta with that features added. For this contact us at appscreo at gmail dot com with subject Beta Subscribe

Jmantis

Jmantis Purchased

Hi,

It looks like your support page is down?

I wanted to ask you if it’s possible to have Facebook Page Like box appearing as a popup instead of email subscription box?

Thanks

Hello,

I just check and there was no connection issue with support system http://support.creoworx.com

In case you are not able to access it again please send you question to appscreo at gmail dot com

To achieve what you are looking the best is usage of popup display of share buttons. Once you contact support team they will give you additional information how to make it work.

Jmantis

Jmantis Purchased

Thanks for the quick response! I was able to access support page once I disabled my VPN.

sboyle

sboyle Purchased

Hello – when I share to FB I get a Span Tag in the title – any idea how to fix?

Hello,

Contact support team http://support.creoworx.com and leave them URL to make test.

Best Regards, AppsCreo Team

HI,

Is there a way to display just a “share” icon that then opens up the social media channels? Rather than having a big row/s of icons?

Hello,

I am not sure do you talk for sharing function but if so than you need the share button added. Inside ready made styles you can find several ready to use examples that you can start with. You can test few ready made styles here https://socialsharingplugin.com/35-ready-made-presents/

Please contact our support team at http:/support.creoworx.com and they will assist you with additional instructions.

Best Regards, AppsCreo Team

Hsbas

Hsbas Purchased

I’m waiting for support since 1 month… http://support.creoworx.com/forums/topic/about-infinite-scroll/

We will investigate what is the cause of missing answer and get back to you

Hsbas

Hsbas Purchased

They never returned…

phisch1

phisch1 Purchased

Hi, i can’t activate the plugin and the supportlink doesn’t work.

Is your site off?

Best regards, Philipp

For some reason your comment appear twice and we will respond on the other

phisch1

phisch1 Purchased

Hi, i can’t activate the plugin and the supportlink doesn’t work.

Is your site off?

Best regards, Philipp

phisch1

phisch1 Purchased

Hi,

thank you very much fort he answer but the link in the email doesnt work. Same error like the official support link. And the activation with the purchase key loads but doesn’t activate.

For me it looks like an issue with your server.

Best regards, Philipp

Hello Phillip,

Contact us directly to appscreo at gmail dot com. I think that the problem appear because your ISP is blocking outgoing connection to specific data center regions because our demo and support system are located on different hosting companies but on one continent.

Once you contact us please also include the country your behind and your address if possible to checkout what may be the connection issue (we know that country flag does not always represent the real country because our data centers are located in EU and you should not have any issues if you are in Austria)

Best Regards, AppsCreo Team

phisch1

phisch1 Purchased

Ok, thank you. i will send you an email.

Guys every single time there is an update my previous settings are broken. It’s not possible that this plugin gives me so many headaches. Mobile settings that become like desktop, desktop icons disappearing, sizes of the icons changing. Every single time, I have to go through the settings again and fix everything. I am really disappointed, and I bought 2 licenses.

Hello,

The problem you have is because you are using a not mobile friendly cache plugin. The symptoms are desktop settings appearing on mobile or not showing mobile at all. In our knowledge base we have article for how to make a proper mobile settings with outdated cache plugins https://docs.socialsharingplugin.com/cache-plugins-mobile-based-displays-easy-social-share-buttons/

We strongly suggest to contact support team http://support.creoworx.com and they will check your case individually and provide you exact instructions. Also you may take a look of system status menu to check your server setup for possible configuration requirements to change.

Best Regards, AppsCreo Team

I AM using a mobile friendly cache plugin. I use WP Rocket and my mobile cache is enabled in the plugin as you suggest in your article. I cannot contact your support because I have this plugin for more than six months now. I don’t want to repay for support when you plugin is clearly as it should.

Hello,

The wp rocket team has tested and certify plugin for correct work of all features including mobile so in this case i think that something is missconfigured. No matter when you purchase plugin you can register and use our support system – require only valid purchase code and does not track support valid package.

So do not worry for the time. Contact support team and they will assist you.

Best Regards, AppsCreo Team

Hello there, support php 7.1? Provider Host: I would also like to mention that the reason why your error_log was not accessible through cPanel’s File Manager is because the file was too large to be rendered. By renaming it to error_log-old and opening your website I am able to see that there’s one line which repeats multiple times:

PHP Warning: in_array() expects parameter 2 to be array, string given in /home/site.com/wp-content/plugins/easy-social-share-buttons3/lib/modules/social-followers-counter/essb-social-followers-counter.php on line 347

I would suggest that you disable the easy-social-share-buttons3 plugin as it’s causing problems with your WordPress installation.

Best Regards, Ivan D. WebHostFace Customer Care

Hello,

Plugin is fully compatible with PHP 7.1 – we run that version on our demo server https://socialsharingplugin.com

I just check out with dev team and problem reported here appear because of not properly set followers counter module of plugin – the mentioned line represents missing follow counters networks order.

Right now please deactivate followers counter module from Social Following -> Followers Counter and after that contact support team http://support.creoworx.com to inspect the settings you have made inside plugin and suggest what you need to make as change.

Best Regards, AppsCreo Team

mrcb

mrcb Purchased

So I’m using this plugin to handle some social media stuff

And I’m also using YOAST SEO.

In a particular page I set the image I wanted to show when the page is shared in facebook. But nothing happened, I went to facebook share debugger, scraped the link again and nothing.

Then I added the image in the YOAST social tab, and it worked. Also the description is the one I inserted in the YOAST tab and not in the social share plugin tab.

The Question is: How can I make sure that the information that is shared comes from the social media plugin and not from YOAST?

Hello,

The shared data to Facebook is personalized using social share optimization tags called Open Graph tags. On your site I suppose you have more than one instance (appearance) which makes hard to find which data will Facebook take.

To be able to fully personalize data you need to keep only one instance and this will ensure the data you set will be taken correctly. Please contact our support team http://support.creoworx.com and leave them URL to your site. They will inspect code of page and give you suggestions how to proceed with options change (in both our and SEO plugin) to ensure everything will be OK.

Best Regards, AppsCreo Team

Our Blog | Support System | Best Social Sharing Plugin Demo

mrcb

mrcb Purchased

Thank you, I do love this plugin! Support message sent

Thank you

Best Regards, AppsCreo Team

hispasat

hispasat Purchased

Will you inlucdeTripAdvisor icon?

Hello,

I forward this to our development team. A such suggestion we also receive from another customer and we will count +1 for next major plugin update.

Right now our support team can assist you with including this at a place of network you will not use from profiles/followers counter.

Please contact them at http://support.creoworx.com and they will give you a hand.

Best Regards, AppsCreo Team

Our Blog | Support System | Best Social Sharing Plugin Demo

Hi, I’m using a custom newsletter service. Does your plugin support custom HTML for the newsletter ? Thanks.

Hello,

The newsletter forms that plugin generates has fixed structure code which is used to make sure subscription will always work. If you use a custom newsletter service technically it is possible to use the API we have and register easy you service. Here is an example of how this is made for Jetpack subscriptions https://gist.github.com/appscreo/4df2197acf39051b79ceafc635f850d0

Best Regards, AppsCreo Team

cgold1979

cgold1979 Purchased

Hi Guys, What happened to all the progressive updates. You were actively working on the plugin and in the last 6 month’s there has been nothing. Also, the on mdeia for mobile is still not working. Would be great to get this fixed.

Hello,

Latest feature rich plugin update was two months ago https://socialsharingplugin.com/version-changes/ (as you can see from changelog). Right now we are almost completely ready with the upcoming update and very soon we will start the public beta tests to users (version 5).

The on media is also completely changed for version 5 to work properly with mobile devices and during public beta tests we will see how this will operate on different setups. We all wish to be able to release the version sooner but as many things are written from the ground up this requires time.

As a long time valuable customer I can share with you alpha build just for test and see what will come up Send email to appscreo at gmail dot com and I will share with the latest development build.

Best Regards, Rayan / AppsCreo Team

G+ shares have stopped showing as of last week. I am assuming because of this? https://plus.google.com/110610523830483756510/posts/Z1FfzduveUo Looks like Google has announced they are removing +1 social counts. I’m assuming these are just gone forever now?

Thanks

Hello,

We push out test update to all of our subscribers containing another hook for Google+ counter. It is not widely used but it is still working and it is not mentioned for removal for now.

The test released aim to see will this API point remain stable and mostly remain in time. Contact us via mail or inside support system http://support.creoworx.com and we will provide you access to this version.

Oh great! Since this on a high traffic site, I will simply wait. I found your thread discussing this issue on your forum. It appears you will be releasing this probably in V5 or once you confirm it is stable. Glad you found an alternative way to grab them.

by
by
by
by
by
by