vivacityinfotech

vivacityinfotech supports this item

Supported

18 comments found.

Superb customer service, I cant be any happier seeing the issue fixed when I woke up this morning. 3 cheers!

Good extension but I have problems implementing it into ultimo theme. It causes 11 css problems.

Thanks for purchasing our extension. Can you please share the problems you are facing so that we can provide proper solution to you? you can send details at: vivacityinfotech@gmail.com

Hi, This doesn’t seem to be working for me. I’ve installed the plugin and configured the options to display products from a sepcific category and used the block code to produce it on the homepage but it does not display.

Scanning the Code it has an error stating “Slick is not a function”

Please share store URL, admin login details and FTP details on vivacityinfotech@gmail.com

Hi ~I have sent you an email , I send it around 5 mniutes after leaving this post as I noticed you suggested somebody else do so

I’ll await a response before providing FTP but it seems to be simple jQuery error im sure you could provide me a fix for

Problem solved and detailed email sent to you, please check and do let me know if you face any other issue or need any other customization.

crashed my homepage slider…. when I install this it gives me all of my slider images stacked on top of one another? Need to get this working asap… hope to hear from you quickly.

Please share store URL, admin login details and FTP details on vivacityinfotech@gmail.com

We have resolved the issue and have sent updates to you through email, please check it out and do let us know if any help required.

Your demo doesn’t work, and all I see are problems on the comments. Guess I will wait for purchase until the bugs are worked out.

sometimes its Jquery conflict issue, we have resolved it in our latest version and currently testing it out and will be out very soon. If you purchase our extension and face any problem, we will definitely help you out to get it working properly. Please do let us know if you have any query.

Our demo is now start working, so you can review it again, also we have improved with more features.

I tested this extension on 1.7.0.2 – 1.9.0.1 magento plain testing environment and live server and not one can display correctly or work properly. No slider are being display only show the original magento products block in vertical, checked in firebug the slide script or css doesn’t even start. I really do want to know how you get your demo running as it seems the extension downloaded on purchase is different from the one on demo? I will a wait for your reply. Thanks

I found what the problem was, when first install from the extension the default setting for the “New products slider configuration” The Slider Heading setting as “1” and the Auto play speed as “New Product Slider” which may have been mixed up. But if the auto play speed setting is not numerical it will display error and return to magento default new product block and looks like if it was coding problem. If first time intall for a new user it will definately be misleading. Hopefully this install default setting will be corrected. Other than that this extension is very well coded and good price, I am happy that i made my purchase on this extension. Thanks

we have sent the solution on your email, please check and do let us know if you still face any problem.

We also have updated our new version with above mentioned issue.

The plugin is breaking my site and it’s not display a slider (only all the products), how can we fix this?

Dear User, Bad to know that you are facing problem. Please create support ticket for the same and share store URL, admin login details, so that our technical team can check it out and will provide solution. Please share details at: http://vivacityinfotech.net/support/

Regards, Team Vivacity

HI, great product, I have a question before buy it! can the slider be setup to display products from the sub-category on the product view page?

Thanks

Dear User, Greetings!!

I hope you are doing great. Thanks for asking query before purchasing our extension. I want to let you know that in our extension there are option to set category Id from the admin section and also default pick products from the all categories. Please let me know if you need more information from us.

Thanks & Regards, Team Vivacity

Hi,

A quick pre-purchase question.

So, can I create a specific category product slider using this extension? Like, I want products only from Category A.

Didn’t see such functionality in the screenshots.

Regards Sumit Dhall

Hi Sumit, Greetings!!

I hope you are doing great. Sorry for bit late response. Thanks for asking query before purchasing our extension. I want to let you know that in our extension there are option to set category Id from the admin section and also default pick products from the all categories.

Please let me know if you need more information from us.

Thanks & Regards, Team Vivacity

Very nice! I was wondering why the slider heading text doesn’t change? I disabled cache.

Dear User,

Bad to know that you are facing problem. Please create support ticket for the same and share store URL, admin login details, so that our technical team can check it out and will provide solution.

Please share details at: http://vivacityinfotech.net/support/

Regards, Team Vivacity

Great extension. And the support is excellent!!!

Thanks for kind appreciation and comments. It would be great if you share your comments as Rating, thanks again!!!

Great support, very quick response! Will buy from you again.

Thanks for kind appreciation and comments. It would be great if you share your comments as Rating, thanks again!!!

Hello,

I want to buy this plugin.

I want to show selected featured product on homepage.

Can we select featured product (from product catalog) to show on slider?

Regards, Hiren.

Yes, You can select products or categories to show their products on sliders.

There are options to mark products as featured, and then you can show them on sliders on any CMS page, including Home page.

Hello vivacityinfotech! I got a short question about the styling of your productslider.

The firts and the last product are cut off by the half. Is it possible to change that ?

Hello Mountainarts, Greetings!

Thanks for using our extension. Display first and last products cut off by the half is happening due to any CSS conflict. It can be fixed.

Please let us know your website URL where you are using our slider so we can check it.

We will be happy to help you.

Thanks & Regards, Team Vivacity

Nice to hear that :) our url is: print-tattoo.com!

Hello Mountainarts, Greetings!

Thanks for providing site URL.

I checked the slider on your website. There is seems to conflict between slider width and theme’s divs width.

Can you please provide FTP and admin panel credentials of your website so we can check problem more deeply?

We will be happy to help you.

Hi, we just installed the extension. but pasted the codes in CMS page for Category Product Slider. but it did not show at all. it should show on home page “http://gomo360.com/idev/thefoottraveler.com/index.php/”

Here is the config: https://gyazo.com/cc9f60212bf682cba1e167dd35849f3f

https://gyazo.com/ffbd9d7e926f1d5b292a722852b73199

Please advise.

Thanks,

Jason

Hello Jason, Greetings!

Thanks for using our extension.

We would like to suggest you to add block permission.

Please login in admin panel, go to System > Permissions > Blocks. Please click on ‘Add New Block’ button. Now enter ‘productslider/productsliderblock’ in ‘Block Name’ field and select ‘Yes’ for ‘Is Allowed’ field. Now click on ‘Save Block’ button.

Please add another Block Name ‘productslider/recentsliderblock’ with similar process. Please clear the cache and do re-indexing. Now please check the home page. We hope now slider will be visible on home page.

If above mentioned process doesn’t work for you then please provide us your FTP and Admin credentials on our support link , so we can check the problem and fix it.

We will be happy to you.

Thanks & Regards, Team Vivacity

Hi I have a question, this extension is compatible with magento 1.9.2.1?

Yes, this extension is compatible with Magento 1.9.2.1 version. Please let us know if you facing any kind of problem using it with this version.

hi,

I want to buy this product. Could you please confirm whether this extension is compatible with dresscode magento 1.9 theme.

Waiting for a quick reply Thank you

Thanks for showing your interest in our extension.

For your query, we want to let you know that our extension is working fine with popular themes. We haven’t tested with Dresscode theme because it’s not possible to test our extension with all themes.

But We have support services for our clients. If you face any error on our extension then we are here to help you. We want to let you know that our support is free for the errors of our extension (check on default Magento theme) but if there is any conflict with the 3rd party themes and extensions then we provide paid support to fix the conflict.

Mostly with themes only some JS related conflicts occurs, and solving them will not take much time.

So if you will face any such issue we will review and update you , if there will be any minor things we will do it free for you.

Regards, Team Vivacity

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