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Easy Help Desk

Easy Help Desk

Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.

Features

  • User Friendly Interface
  • Quick implementation
  • Full Tracking Ability
  • Assign Priorities
  • Support Contract
  • Full text searching
  • History at Single Click
  • Problem Management
  • Dashboard and Analytic
  • Notification
  • Detailed reports to improve service performance

To Do

  • Email and chat functionality

Suggestions & Error Report

Open for any suggestion, Please report any error or suggestions.

Version History

Existing customers will be notified for the latest update.

2.1 – 28/July/2017

  • Now with MySQL
  • User Activity Log
  • User Permission

Runtime Requirement : .NET 4. 0

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