Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.
- User Friendly Interface
- Quick implementation
- Full Tracking Ability
- Assign Priorities
- Support Contract
- Full text searching
- History at Single Click
- Problem Management
- Dashboard and Analytic
- Detailed reports to improve service performance
- Database support (MySQL,SQL-all edition)
Suggestions & Error ReportOpen for any suggestion, Please report any error or suggestions.
Runtime Requirement : .NET 4. 0