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Discussion on Easy Digital Downloads - Social Login

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13 comments found.

Congratulations! Good Luck With Sale :)

Thank you :)

We are just moving our products from Easy Digital Downloads sites to this codecanyon site :)

very cool job on this, i like it :) i wish you huge sales for the upcoming week ;)

Thank you so much :)

Congratulations!

Amazing Work, Good Luck With Sale :grin:

Thank you :)

Hi, did you plan to add security feature such as recaptcha into the form?

Hello,

Plugin offers social login functionality so there is no need to reCAPTCHA.


Knowledge Base Official Support Facebook

When entering URLs for the setup process, does it matter if the domain ends in / . For example, is there any difference between https://cartoonsmart.com/ and https://cartoonsmart.com

I ask because some of the screenshots in the setup guide occasionally do have this, and some don’t. Thanks.

Hello, No it does not matter.


Knowledge Base Official Support Facebook

Absolutely what we’re looking for, any chance of getting Twitch added to the list of providers? Thank you!

Hello

Unfortunately, at the moment our current version of the plugin doesn’t provide with this functionality. We would like you to submit your suggestion here.

URL: http://ideas.wpweb.co.in/

We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.

In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.

http://wpweb.co.in/contact-developer/

We are looking forward to provide our best support & quality solution for your need.

Thank you.


Knowledge Base Official Support Facebook

Hello, You are validating license from EDD. You need to use WPWEB Updater plugin and configure your license on wpweb updater page.

As you purchased plugin from CodeCanyon, you can’t validate license in EDD.


Knowledge Base Official Support Facebook

Where can I get that plugin

Hello, From the screenshot I can see you already have this plugin. Do you see notice “Active the WPWeb updater plugin…”. Just click on that link and it will activate the plugin. Have a look at this documentation – http://wpweb.co.in/documents/updater/how-to-update-plugin/


Knowledge Base Official Support Facebook

Hi,

i have purchased EDD Social Login plugin on EDD site more than a year ago. A month ago i renewed the license on EDD site. Now i see the that the plugin has been moved to Code Canyon. And now it is not possible to update it anymore. I tried getting the newest zip file downloaded form EDD site, and the newest version is not available there. I See version 1.01 there, but it is above version 2 now. I also tried to update from backend and when i click on update button it seems to be updating but does not really update and shows the old plugin version number and informs that the plugin may be updated again. This is confusing and i have paid for this plugin and would like to receive the updates. I have read several articles in the knowledge base WPweb site. It did not give any additional solutions. Even the WPweb updater plugin did not help, as it requires Codecanyon purchase code, but i haven’t purchased it on Codecanyon. Please advice me on how to solve this situation as soon as possible.

Regards, edgarsvil

” A month ago i renewed the license on EDD site.”

Ans: thats impossible, EDD have stopped selling plugin from their site since last 6 months so how you can renew license over there ?

wpweb, please do not write “it is impossible”, if you are not sure about what you are writing. I have received now an answer from the support of EDD. They will refund my renewal which i paid for in May. Keep this case in mind, for any similar issues that you may have during the product ownership transition process.

Okay, I was not aware about this. I was not mean like that. I will also co-ordinate with EDD team so some other users don’t face same issue.

hello receiving this error after activating plugin “Plugin could not be activated because it triggered a fatal error.

Fatal error: Call to undefined function edd_get_option() in website.com/wp-content/plugins/edd-social-login/edd-social-login.php on line 655

Hello, Make sure Easy Digital Downloads plugin installed properly. If still, not working for you then please create a support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

plugin installed properly. i tried twice once from ftp and second from wp admin. i download from envato elements.

Hello,

Envato Elements doesn’t provide purchase code for automatic updates and support. You need to purchase plugin from Codecanyon for the same.

Please read this article from Envato Elements. https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements

Hi,

After updating to latest version, when we click on “Facebook” icon it redirects to homepage with query string ”?eddslg=facebook”

Can you please tell us why this is happening with latest version?

Kind Regards,

Can you please create a support ticket for this ans we are happy to help you with this.

please make sure by deactivating other plugins except EDD and Social login that issue is not with other plugin conflict.

Hi,

Thanks for your guidance. It looks like that it was a caching issue. Now it is working properly.

Kind Regards,

Great to know that it is resolved now :)

Hello Team,

I purchased Easy digital download social login product here but now it’s showing invalid license key. It’s not working now please help me for the same.

Hello, Can you check by only activating EDD and Social login plugin to confirm issue from other plugin. If still its not working then please create a support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

Hello,

The social login for Facebook is working but it’s not redirecting to the homepage it’s working on the same popup window, and other social login links not showing any error but they are not starting any login session so nothing happening there. Please let us know how we could solve this.

As informed please created a support ticket and we are happy to help you via that. we provide support via support portal only.

Still not upgrading correctly. Facebook won’t popup. Second attempt at upgrading different version. Rolling back again.

Sorry, I don’t understand. Can you please create a support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

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