This author's response time can be up to 2 business days.
I am using your plugin on WP 3.6 multisite install.
Upon uploading the plugin, it installs successfully, but it does not result into giving me an option to network activate it; instead it simply asks me to “Select sites to activate on”.
I selected just the main site for activation; it does get activated but instead of giving me the two tabs (one for “Contextual Help” and the other for “ECH Multisite”, it gives me just one tab of “ECH Multisite”.
When I create a contextual help tab using ECH Plugin, it does get created, and can be seen on the main site (Option to “Allow sub-site Administrators to create Contextual Help.” is NOT ticked).
But in order to see the same contextual help tab on the child sites, I have to activate the plugin on child sites too – which then again puts the “ECH Multisite” tab on the child site (sub-site) admin menus too. It is important to note here that when creating the help tab from the main site, I did NOT tick the option to “Allow sub-site Administrators to create Contextual Help.”
Obviously something is not right here, and I am unable to find out what.
Could you please tell me what possibly the reason could be?
You should only see the ECH Multisite menu if you are logged in as Super Admin. The Administrator of each sub-site can not see that menu.
I would like to review your site setup. If you submit a ticket at http://support.righthere.com and provide wp-admin access (Super Admin) and access to a sub-site as Admin. Then we will take a look at it.
Thank you for buying the plugin.
Sorry for the duplicate submits. I dont know how that happened.
You should only see the ECH Multisite menu if you are logged in as Super Admin.
(When checking out the screenshots, I saw both the “Contextual Help” and the other for “ECH Multisite” adjacent to eachother hence I thought that I was missing something.
You may want to put a small note in those screenshots to clarify).
Regarding the visibility problem of the created help tab in the child sites, surprisingly, when I checked the pages today – everything seems to work perfectly (must have been pretty exhausted yesterday :))... just need to figure out how to create multiple tabs … will contact you if needed.
So far things are working fine – just as expected. Thanks for the great support and fantastic plugin.
I’m glad you like it! Thank you for supporting our plugins.
Ok I have used the plugin and wish to comment as follows:
The working is perfect, just as you have described.
The General Settings as well as Advanced Settings have the description against each option that is not visible (the text color is same as that of the background rounded-corner box).
For example, the following text description is not visible, although available (text can be selected using cursor) in General Settings/ Allow sub-site Administrators to create Contextual Help.
Allow sub-site Administrators to configure local Contextual Help. This Contextual Help will only be visible to the local sub-site.
Although this does not affect the working, it is somewhat discomfortable to not see what is written.
In the summary of help (pages) creates, the table shows the “Location” where the help is active. If it is active on more than one location, it is seperated by a comma. I suggest that they be seperated using a comma AND a space.
For example, one of my help test is available in Lists as well as All pages nad location is decibed as
I wish that this be changed to
All Pages, Lists
(notice the space after comma?).
It will be great if while creating or editing the help, if the page(s)/location(s) TAB is/are colored differently (from the standard grey) to easily know the location(s) where the help text being edited is active.
If in addition, the tab can also show the sub-location/tab/page on which it is active, it will be all the more helpful.
Let me explain it as follows:
Currently, when we create/edit any help text, then just like just like all location tabs are in grey color, the Posts tab too will be displayed is grey color, with the word ‘Posts’ written on it.
With my suggestions implemented, if the help-text is active (or made active) on Posts tab with sub-options “All Posts” and “Add New” chosen amongst all sub-options All Posts/Add New/Categories/Tags , the color of the Posts tab will appear/change to, (say) SkyBlue (from grey) with the words Posts / All Posts/Add New appearing on this tab.
If you also allow the option to change the color of the help-active tabs (so as to match the admin theme scheme, it will be perfect!
Hope you do consider making these improvements for ease and pleasure of your customers!
If this is feedback for us and suggestions for improvements I would really appreciate if you could submit it to http://support.righthere.com there is no way we can follow up or search in the Dashboard, so this in formation will just get lost
I will copy this now and add it to our Project Management system. Thank you!
I appreciate you taking the time to write the feedback.
Is there a way to remove “For more information:” on the side of the Contextual Help panel?
As you can see we use the plugin to create help for many of our own plugins http://cloud.righthere.com/image/1b1J100w1M1x – in this case you can see what we replaced the default “For more information” with our own. Just chose SIDEBAR http://cloud.righthere.com/image/2o1r0C013q2b – then it will go in the right side
Compatible with WP 3.7? Kindly conform!
Yes the plugin is compatible with WordPress 3.7.
Is it compatible with 3.8?
Can I add my help to other plugin pages?
Yes it is and it is perfect for adding help for other plugins. We use it our self to provide Help in our Calendarize it! http://cloud.righthere.com/image/092l0e2w3G3f
Hm I can´t see any help in the demo?
Are you looking the right place? If you click on the Help tab in the upper right hand corner you can see this http://cloud.righthere.com/image/3N2O412v1r0r – it depends on which menu you are on. If you login on http://calendarize.it you can see extensive Help for this plugin created with Easy Contextual Help for WordPress. This is a sample from Calendarize it! Help http://cloud.righthere.com/image/452G2H3p1E06 – if you login on http://plugins.righthere.com you can create your own help and test it.
Is it possible to embed videos in the help menu?
Yes you can pretty much embed any HTML you want. This is from our demo site
Oh Perfect!! Great for embedding help tutorials. So much better than what’s included with WPMU’s Branding plugin because you have to actually write in real HTML, pain in the ass. Thanks!
I’m glad you like it. Let us know if you have any other questions.
Is this plugin supported with latest WP 4.2.x versions?
Yes it is compatible with WordPress 4.2.4
Hah, this is about the 3rd plugin I’ve had to notify you about (I’d check all your demos)... I can’t see anything on your demo page for this plugin either.
Maybe you need new glasses. It might not be that obvious where to find it
If you click on the Live Preview button on Codecanyon you are taken to this page http://plugins.righthere.com/easy-contextual-help/
Scroll down a bit to this and click on the Try before you buy button.
Use the login credentials above the button.
When you get into wp-admin you will find the Help tab in the upper right hand corner (this is the default location for WordPress Help since the release of WordPress 3.0). Click on this and you will see the Help. The Help tab will contain different information depending on which menu you are looking at.
If you want to test and create your own Help go to the left side menu and find the Create WP Help.
Please let me know if you have any questions.
Ok, to clarify. I wanted to see an end user example, not how the plugin worked. I wanted to see what my visitors would experience.
I also provided information for you how to access the Help. Login and go to the Help tab in the upper right hand corner then you will see the Help. We use it a lot in our Calendarize it! plugin and in White Label Login for WordPress.
You can add anything you want in the help.
Here are some examples:
Let me know if you have any questions.
Thank you very much. I was able to look at the examples, nice plugin. Is there any plans to make this plugin show up on the a WordPress that works with any theme? I’d love this for my visitors.
Not sure I understand the question 100%. You can use this with any theme. Remember this is in wp-admin – not the frontend of your website.
Is there any plans to make this plugin show up on the a WordPress that works with any theme?
Let me know if you have any other questions.
Yeah, I was wondering if you were planning on making this available as a frontend plugin as well.
Sorry, but this is WordPress Contextual Help We follow the WordPress Codex for this https://codex.wordpress.org/Adding_Contextual_Help_to_Administration_Menus – thus is it only available in wp-admin.
looking to buy but the accordion tabs in the demo (where you select your options) don’t work, I click and nothing, i double click and it shows then hides (using safari)
Thank you for letting us know. We will review this asap and release a fix if it’s broken.
Does this plugin still work? It has been without updates for four years and it WP might have changed the way it handles contextual help…
Yes it sure does. WordPress has not made any changes to how the Contextual Help menu works. It is a great little plugin that allow you to add contextual help. The WordPress Help tab has never really caught on in popularity. We still have customers who doesn’t know where to find help in some of our plugins. And the Contextual Help in WordPress has been there since version 3.0 was released.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $5.50
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work