Where can I get support?
1) There is a detailed help documentation in the package. Many support queries and technical questions will already be answered in this documentation; http://help.wp4life.com/2014/08/20/where-is-the-help-documentation/
2) Check the Knowledge Base. Your question may already be answered in the knowledge base; http://help.wp4life.com/category/wp-plugins/dysania-grid-gallery/
3) If you still have a problem or need help for customization, I suggest you to buy a service from Envato Studio; http://studiotracking.envato.com/SH1M