Discussion on DW Question & Answer Pro - WordPress Plugin


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350 comments found.

Hey, my category page not working? It goes another page, where no question available.

Done :)

Hey, would you mind to check again? Comment not working. Says “Please enter your comment content”. I am going to send you the login info at hi@designwall.com. The site is live so please take care.

Yes, We are checking your issue and email. We will help you resolve this issue as soon as possible

We have discussed about the add moderator roles option and Send an invitation to participate in the survey This automation sends a note e-mail 24 hours after the resolution of a reply as you mentioned here. At the moment, the plugin does not support this feature and we have not plan to update it in the next version.

4/ About the DW helpdesk, we have created this theme with some the plugin as “DW Q&A pro/ DW KB/ DW faq/” Note*: That’s a theme with our pro plugins. All the plugin is the latest version and will always be updated

I got Error: The uploaded file exceeds the upload_max_filesize directive in php.ini. how fix this error.

Solution is easy, you need to increase file size upload limit. You can do it yourself or ask your web host support team to increase the file size limit.

Ways you can fix it: Updating Your php.ini file Editing Your .htaccess file Editing your wp-config.php File Contact Web Hosting Support

Also, you need to configure here: http://prntscr.com/h7o3e2


GM713 Purchased

Is 1.1.1 available in code canyon. The dwqa php file shows the version as 1.1.0

Yes, the latest version 1.1.1 is available now. You can check the version in the dw-question-answer.php file. or install the plugin to check the version.

Hey, Comment not working for me. I pinged you here and on your support forum too. Not even approved my question yet. And your live chat was horrible, they don’t even see our message. When user trying to comment on our site they got this “Please enter your comment content” message. Will you please help?

Any update for me?

We have helped you resolve this issue. It’s some conflict between the theme and plugins with our plugin, you can check your site now. We have fixed some the code line in the Handle.php file, Please backup this file if you want to update the plugin.

thanks a lot. really glad you do that. I am going to rate you here for sure :)


Reece77 Purchased

Is it possible to add a custom field to the new question form?

Yes, you can add a custom field to the submit question form. However, you need to custom code in the Handle.php and Template.php file. In this case, you can let me know detail about your custom field via our forum: https://designwall.com/question We will check and help you.


haithngn Purchased

How to enable siderbar in a single question page ? > Could you please show me how to display siderbar in single question post ? like the sample or this question ?

We have checked and it’s some issue with the plugin, we will check and update this issue in the next version, we will release the plugin as soon as possible. Maybe, in this week. You can not get the same sidebar of the demo Q&A. Our team has customized this demo. If you want to have it, we are ready to help you as a custom work with a charge of fee. In case that you are still interested in the feature, please kindly let us know, we will check and estimate the time.

Hi, we bought your plugin and we tried to install it but gave us that error: Warning: {EVRREGIS} shortcode is missing. This error appear even with the page configured and the shortcode inserted. Could you help us? Thanks!

Please go to the following site: https://www.designwall.com/question/ Then create a private question and send me username & password of your site, we will check and help you resolve this issue.

Pre-sale questions:

1) does this plugin include a customized login/register page? 2) is there a dashboard where a logged user can logout/add questions/view notifications?

Thanks in advance, Daniele.

Hi, 1) Yes, you can use a plugin to create/build a template for the login/register page then select the page template in the option of the DW Q&A.

2/ At the moment, the plugin just support ask/manager question from the front end and admin can submit/manager question from the backend. You can create the page and use the shortcode to show the question list and submit question form in anywhere. About the notification, you can install the BuddyPress plugin. We made the Q&A compatible with the BuddyPress plugin.

I have using DW Question & Answer Pro – WordPress Plugin in my website but vote feature is not working in my website. WebSite: http://www.developeralerts.com/

Please send me username & password of your site via private question here: https://www.designwall.com/question/ Then we will check and help you resolve this issue.