egemenerd does not currently provide support for this item.

Popular questions for this item

Where can I get support?

1) There is a detailed help documentation in the package. Many support queries and technical questions will already be answered in this documentation;

2) Check the Knowledge Base. Your question may already be answered in the knowledge base;

3) There may be conflicts between themes and plugins. So if you have a problem with the plugin, first deactivate all your other plugins and try again. If problem still persists, activate any other theme and try again.

4) If you still have a problem or need help for a customization, We suggest you to buy a service from Envato Studio;

I keep getting this error: “The plugin does not have a valid header”

1) Make sure to upload original zip file that you’ve downloaded from your Codecanyon account;

2) After getting the error, go to the Plugins page and reload the page. If plugin is in the list, activate it.

3) It may be related to one of your other plugins. So deactivate all your other plugins and try again.

4) You can also try to upload the plugin manually using FTP;

5) If it still doesn’t work, contact your hosting provider. There should be a problem on your WordPress core files.

I’ve inserted the shortcode into my site, but the grid isn’t displaying.

Members without featured images will not be displayed on your pages. So make sure that you have added featured images to your team members.

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