Demo Super Admin Account:
Email: administrator@administrator.com Password: adminDemo Admin Account:
Email: admin@admin.com Password: adminDemo User Account:
Email: user@user.com Password: admin- Based on Twitter Bootstrap with Responsive layout
- 9 different skins
- Easy to install and customize
- Ajax based
- FAQ system included
- Live Search in FAQs
- Add, remove & edit FAQs in different departments
- Add, remove & edit different departments
- Super Admin Panel
- Admin Panel
- User Panel
- Online registration
- Forgot Password
- Manage Admins with different permissions
- Manage Users
- Low, Medium & High Ticket Priorities
- Open, Pending, Close & Replied Status for Tickets
- Manage tickets in different departments
- Admin can also send tickets to users
- Secure attachments and full management of attached files in tickets
- Optional Guest Tickets
Public users can send tickets without registration - Optional Envato Purchase Code Checker
- Optional Email Management
- Email templates with HTML & UTF-8 Support with Shortcodes
- Home Page Visual Management
- Changing Admin Panel Directory Name
- Changing User Panel Directory Name
- Multi Language
- Media Library with full control over the extension and max file size uploaded
- Sort-able tables
- WYSIWYG editor
- Admin & User Profile
- Notifications
- With Optimized Database Design and OOP Coded
- Well documented
Changelog
Version 2.0.0 – April 7, 2015
- Auto save as draft for tickets added
- SMTP Email added
- Full RTL Support
- 3 different themes already included
- Ability to simultaneously send tickets to multiple users
- Ability to add announcements
- Ability to add comments in FAQs
- Ability to add sub departments
- Ability to add and edit custom inputs
- Ability to simultaneously send tickets to multiple users
- Drag and drop uploading files to media added
- Multi Download from the media added
- Multi Action for users/tickets/attachments/FAQs added
- The ability for users to rate admins
- Showing the last ip from which users and admins have logged in in table info
- Ability to change the department of tickets by Admin
- Ability to change the priority of tickets by Admin