Demo Super Admin Account:

Demo Admin Account:

Demo User Account:

• Based on Twitter Bootstrap with Responsive layout
• 9 different skins
• Easy to install and customize
• Ajax based
• FAQ system included
• Live Search in FAQs
• Add, remove & edit FAQs in different departments
• Add, remove & edit different departments
• Super Admin Panel
• Admin Panel
• User Panel
• Online registration
• Forgot Password
• Manage Admins with different permissions
• Manage Users
• Low, Medium & High Ticket Priorities
• Open, Pending, Close & Replied Status for Tickets
• Manage tickets in different departments
• Admin can also send tickets to users
• Secure attachments and full management of attached files in tickets
• Optional Guest Tickets
  Public users can send tickets without registration
• Optional Envato Purchase Code Checker
• Optional Email Management
• Email templates with HTML & UTF-8 Support with Shortcodes
• Home Page Visual Management
• Changing Admin Panel Directory Name
• Changing User Panel Directory Name
• Multi Language
• Media Library with full control over the extension and max file size uploaded
• Sort-able tables
• WYSIWYG editor
• Admin & User Profile
• Notifications
• With Optimized Database Design and OOP Coded
• Well documented

Changelog

Version 2.0.0 – April 7, 2015

• Auto save as draft for tickets added
• SMTP Email added
• Full RTL Support
• 3 different themes already included
• Ability to simultaneously send tickets to multiple users
• Ability to add announcements
• Ability to add comments in FAQs
• Ability to add sub departments
• Ability to add and edit custom inputs
• Ability to simultaneously send tickets to multiple users
• Drag and drop uploading files to media added
• Multi Download from the media added
• Multi Action for users/tickets/attachments/FAQs added
• The ability for users to rate admins
• Showing the last ip from which users and admins have logged in in table info
• Ability to change the department of tickets by Admin
• Ability to change the priority of tickets by Admin