Support for Donation Store - Web Store and Helpdesk for Minecraft Servers


Mark-Barrett supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

The plugin doesn’t work on my server, what gives?

The Minecraft Plugin requires remote SQL access. If you do not have it enabled the plugin will not work. Contact your web hosting provider if you do not know how to enable remote SQL access.

The Minecraft Plugin also requires for you to use the same database that you used when setting up the web store.

The Minecraft Plugin also requires Spigot or Craftbukkit.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy