Hello, can we see a demo of this add-on? Thanks!
You can drop the signature field into the form in the backend. Currently busy with my front end demo of everything.
Please let me know if that is sufficient.
Great work GLWS
Can i the Signatur-Line more thick and soft ?
Thanks. Will see what we can do about that
Hi Im using your NEX forms Version 4.6.1 I can’t see an option to upgrade it to a newer version. I need to add a digital signature field to the form, will this add on work with the version I currently have installed?
If not, how can I upgrade to a newer version of the form, without breaking the existing for on my website? It is big a 3 step form that I don’t want to have to fix or rebuild.
We had another client with version 4.6.1 that upgraded to 6.0.4 without any problems. If you do get any problems which you probably wont then you can always go to http://basix.ticksy.com.
To get update notices tick the box next to your item here on https://codecanyon.net/downloads so you can recieve notifications.
That is also the page where you get the latest version.
what will happen to the form that I have created, if I disable the old version of the NEX Forms plugin and upload the newest version and activate it, will my form still be there?
where can I download the updated version from?
on the page it says: Download not available
Item removed by either staff or the author
I need to find the latest full version please to download. I considered just buying it again as I need to install it today, but it isn’t available anymore either to download or to buy. Please help.
I need a version that is compatible with the digital signature add on, and will not break my old existing 3 stage form.
The item is just temporarily down, it will be back up in a few hours.
Hi, just letting you know the item is back up https://codecanyon.net/item/nexforms-the-ultimate-wordpress-form-builder/7103891
Hi any update on the digital signature tag / placeholder being fixed so the signature gets captured and sent with the email?
I need to get this form working urgently now…
My Ticket #870365
The enhancements will be ready on Monday.
great thanks for the update…
Hi Still waiting for the Digital Signature add on to be fixed. Any Updates?
Hi, please let us keep our comms on your ticket? Thanks
I’m sorry, but this is really urgent now, I’ve got a live form that isn’t working at all now, on a very busy website that people are trying to submit application forms through. I deleted the previous version as per your instructions and so can’t reinstate it, so now the form isn’t working at all. Please Help
Hi, please check your ticket.
Hi thank you for your help so far, however it still isn’t working.
If I try to display the signatures using the shortcode for them in the email:
I just get errors coming through in the email where the signatures should be. I need to be able to recreate the forms that they have signed to be emailed through with the signature in the correct place to be printed off, the editing doesnt work at all in Safari on a Mac, but I can edit the form using Google Chrome on a Mac, I noticed that they are still showing under the heading of “Text Areas”. It has been a long time now that I have been working on this problem and I really need your help with it please.
Hi, please refer to your ticket. thanks
Hola he comprado el plugins y no salen las firmas en el correo electronico. Necesito ayuda urgente por favor. El error es cuando uso una tablet o un iphone. Podeis ayudarme?
Please go to http://basix.ticksy.com for support. Also, please use english in your ticket
Does the signature come together with the email. If I get the PDF Add On can the signature be on the PDF aswell.
Yes and yes
Definitely great work. Goodluck
Cannot erase the signature while use nag an iPad .
Thanks will take a look at this.
is there a way to make the signature area stay steady on a mobile phone ? The phone screen moves up and down as we are trying to write our signature.
Please check your ticket.
don’t think it is part of support, so I post it here instead
just bought signature plug-in but signing signature through mobile phone isn’t as easy, like the other user comment
the screen moves up and down as we are trying to write our signature.
Is seems it is the nature of the situation…..or do you have a solution?
Hi, working solving this.
hope you don’t mind
I have little opinion on this
please see the screenshot, this is my experience using docsign
Hi, not sure what that means Please go to http://basix.ticksy.com so we can help from our support platform.
what I mean is now nobody can sign anything under mobile phone using this plugin at this point :<
docsign has a good alternative for user that you can copy their idea
hope this help you provide a faster solution for us
Thanks a lot.
I just realize you have a bundle package…..but I already buy this signature, do you think is it possible I can refund this item so that I can go purchase the bundle?
Hi, sure no problem. Please create a new ticket and we will take it from there: http://basix.ticksy.com
Hello, I would like to know if this system is similar to docusign, if yes I will buy, would it have translation into Brazilian Portuguese?
Unfortunately I am not familiar with docusign but you can check out the demo here: http://basixonline.net/nex-forms-admin-demo/wp-admin/
Forms can be in any language.
Hi there, I am wondering if you solved the “the screen moving up and down” problem. I just bought it as an add-on but unfortunately it’s not useful for our customers at the moment. Thanks in advance for your response.
Hi, working on it, trying to get v7 released at the moment.
Hi, is the v7 update released by now? Thanks.
Hi, I can send you a beta version? You can go to http://basix.ticksy.com for it.
Has this plugin ever been updated? ive stil got version 1.0 installed with the NEX Forms Version 6.7.3 are these the latest and correct versions?
As has been the case for well over a year, the signatures do not save or get emailed if done using a mobile phone or tablet. If the field is marked as required, you simply can never get past that stage of the form using a mobile phone or tablet. Our support expired without our problem being resolved.
I have tried creating a new simple form with a signature in to see if it will work without the rest of the original form. When the form is completed using a desktop the signature works and is sent via the email, however if you use a mobile or tablet the email arrives without the signature field in it.
The theme that the website is using is called Brooklyn (this might help you in your troubleshooting). Also the NEX Form backend doesnt work using Safari on a Mac.
The website that has been using your form has not been working correctly ever since we first started to use your digital signature plugin.
We provided you with admin login access to the website, if you need these details again, please ask.
You have offered a refund, but we dont want that, we need to get it working, and in the long run that is the best outcome for you too.
Hi, please check ticket 1184878. Thanks
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