The plugin overcharged our server to the point of making it crash.
We have received a this review from you....
I understand how you feel about what's going on, but we can talk about this, you can contact us via email: email@example.com,
we will check the problem as you mentioned and help you fix all that...If things go unresolved (will update the plugin if everything resolved via your problem), we will refund you....
We are waiting for your response