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73 comments found.

I can not update my website. This is the message that I receive when I try to customize the scroll bar on my website: You do not have sufficient permissions to access this page. Why?

Your response was may be you can try updating manually. I am new at WordPress; I do not know how to update manually. You need to let the customers know this information step be step it would help.

Again, can you let me know as soon as possible?

Thank you.

hi it seems like it loads the script and it shows the custom scrollbar but after a few seconds it hides and shows the normal scrollbar, what can be the problem? i have avada theme

Completely understand now. Give me few hours for check.

I am getting another scroll plugin activated on site so it is conflicting.

mmm what plugin?


I need to enable the scrollbar to work within a div on a page. How can I do that?

Just purchased the plugin today, the site’s scrollbar works however there is no shortcode button in Visual Editor and even the manual shortcode does not work either on Wordpress 4.5, as all it shows is text.

Actually here is a direct link to my page that I want to customize my scrollbar to make it identical to the site’s scroll bar. Here is the link Want to know the proper instructions to customize the scrolling text box, as I need it for every product page. Thank you.


I am interested in buying but see lots of errors in the comments, has this plugin been updated since then?

can i hide the scrollbar with it?

Hi why am I getting this message? The package could not be installed. No valid plugins were found.

Plugin install failed.

Please extract that zip file & try to install install-able zip file from there.

Hi there. For some reason when the plugin is activated it adds a 2-5pixel white space on the left hand side of my website.

Hoping you might be able to help me solve this. Also is it possible to make the scroll bar track transparent… Or another color in general?

I have the plugin activated at

Thanks for your help!

hi, this plugin is not working properly. it’s not replacing the current scrollbar, it appears to be overlaying the regular browser scrollbar, but the bar from the regular web scrollbar is longer & shows through underneath it towards the bottom.

Ok, is there a way to be notified when it’s updated, or does it automatically do so?

I will reply here.

Hi, are there any updates as to when this will be fixed. If it’s going to be a lot longer, I just need to get a refund, as I don’t have much more time to wait myself. Thanks…

cannot activate this, please refund!

Your WordPress or server problem. Just checked, working perfectly.

When I try to activate the plugin, I got this error:

Fatal error: Cannot redeclare class WeDevs_Settings_API in /home/.../public_html/wp-content/plugins/custom-scrollbar-wordpress/admin/class.settings-api.php on line 10

Could you help me to fix thist?


Luvio Purchased

Hello. Bought this nice plugin at the begging of the year but finally I work on the dedicated website today ! I have a problem of z-index with an element that needs to have a scrollbar in a div (element) that is inside another div (column) with a background image. The background image seems to be on the top of the scollbar… what could I do ?