ginoplusio

ginoplusio supports this item

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Popular questions for this item

Istalled but doesn’t see the fangate, can you help? What is the facebook app id?

To work properly you have to create a facebook app here https://developers.facebook.com/apps The facebook app should be configured to talk with your site, so remember to add your website URL in the FB app you created for SDK. Go to your fb App >> Settings >> +Add Platform >> Site URL, then save changes. That will make your modal work right away.

I just bought the plugin, looks pretty good. However, after configuring my own preset, the gate is not showing (is not showing either with your included presets).

Have you configured the facebook app id? I’ve seen that your site doesn’t have the facebook root div tag, which is inserted when you configure properly some plugins for facebook likes for example. If you haven’t that tag the plugin try to add it automatically but it needs that you configure the facebook app id field in the config panel.

I would like to know if it is possible to to automatically hide the gate when users press like?

When the user presses like the layer is automatically closed and will not be shown again (but if the user clears its cookies it will be shown again). If the user already has liked your facebook page and finds the fan gate layer (this means that he hasn’t the cookie setted) he will see the facebook like button already pressed and can press the X to close the layer or dislike and re-like. Sometimes users click like button that is already pressed, so they unlike the page and they think they have liked. This is a misunderstanding. They have to click again and the layer will close.

I just purchased this, installed, activated and configured but it simply doesn’t load. My theme already uses JQuery from Google (loaded through functions.php). Could you please help me?

Sometimes other plugins load jQuery with wrong methods and plugins (like mine) can’t find if jQuery is loaded, so it loads twice and can cause conflicts. You should fix the jQuery load methods of the other plugin.

I’ve putted the Facebook ID and properly configured the facebook app, but it doesn’t show. Can you help me?

Most of the time the problem is fixed by going here: https://developers.facebook.com/docs/plugins/like-button and taking the facebook code with your facebook app id:

<div id="fb-root" />
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/it_IT/sdk.js#xfbml=1&appId=YOURFACEBOOKID&version=v2.0";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

Put this code in your theme, in the header.php file, right after the open tag.

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