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Your attention is terrible. Sell plugins that do not work or are not updated and when you turn to your helpdesk will not answer. I bought the plugin does not work and get help of any kind. No I will never buy a plugin and put your complaint to envato.
I’m sorry you feel like that. Did you submit a ticket. If you did could you please provide the ticket no.
I found your ticket and I see that you Friday last week provided us with the login credentials to your site. Unfortunately this requires the attention of our lead developer and he has been out of the office for some days. I got an internal message from the lead developer that he tried to access the login URL you provided, but all he sees is the maintenance screen, and he is not able to login. If you provide a valid login URL we can take a look at the issue.
Sounds good, but what you need to do is warn that it take you a few days for whatever reason and everyone can understand. But no reply during days, after buying a plugin that does not work at all. The feeling is of utter neglect …. It seems that when we write in envato, everything is faster than when you write in your support center.
I apologize for the delay in following up. I just checked the ticket and I see that we actually replied to you 1 minute after you submitted the ticket, but then we didn’t get back to you right away after you provided the login credentials.
Please notice that we only answer generic questions on the dashboard. It is useless for following up on things. When you have specific issues related to your site we will need you to submit a ticket. .. as you rightfully did! We will take a look at your ticket.
Are there any modifications being made so that this plugin is responsive?
The jQuery background stretcher is the only background that is responsive.
I do not get this plugin to work.
It looks like this: https://www.dropbox.com/s/6axjg3byp8c5t2p/Screenshot%202015-06-26%2012.57.54.png?dl=0
The image is uploaded to the media library, but nothing happens in the view.
How do I get started this plugin? I have closed a any other plugin, but this still does not work even if it is alone plugin.
Thank you for buying the plugin. Looks like there is a conflict with either your theme or another plugin. Please submit a ticket at our Help Center and we will review your site asap.
I have the same extact problem then BingoRimer1, the plugin was in the yourmag template and give the same error in the add new and edit panel.
I would like to know if you can fix before buy the update of the plugin.
I’ve talked to the lead developer and he is looking in to a fix.
Any news? Even deactivating the Taqyeem plugin yours is not working. I tryed to change the jquery.ui version you are using and portion of panel are working, but asap i change a value/update the record everything disapear.
Also the custom CSS is added to the index even if the background should be offline at that day. Let me know.Tnx
Can you please provide me with your ticket no?
I filled one now, tnx N. 3134
Thank you we will review your ticket asap.
Pre purchase question, are you enqueuing the stylesheets directly? As in I can simply dequeue them by their ID’s or do I have to go in and find it? Same goes for the JS handles.
Also, is there a fade in option for the background image? Thanks.
Would you mind submitting this question through our Help Center. I need our lead developer to address this.
The last question i can answer. Yes, there is a fade background transition option.
Is there an update for WP 4.3?
I just tested the plugin on our demo site and it is compatible with WordPress 4.3.
ok, i will try it again. on my installation wp4.2 it works but after update to wp4.3 it dont works. (without any changes) fyi
ok, i found out that the plugin have a conflict with the latest wp-views plugin
fyi. if it is insalled the admin interface “add new background” is not visible or works not correct. if deactivated it works perfect like before.
this plugin works on wp4.3!
Good you found the plugin causing the conflict with WP 4.3 and Custom Backgrounds. If you submit a ticket at our Help Center we can review, but I would also suggest to contact the author of the plugin that causes the conflict.
done. thank you
Pre purchase Question Is the plugin working with WP 4.3 ?
Yes it works with WordPress 4.3.x
Never use this plugin if you care about your SEO. It re-writes all url causing the search engine to stop analyse your pages : all your site’s page are viewed like re-direction. The reason ? a (crappy/lazy/stupid) code that write a cookie for some schedule / region code feature (useless by the way). Once I installed it, my ranking went down, my site-link vanished (first problem in 3 years of existence). Do yourself a favor, don’t use it ! and I give you a bonus : as it uses CSS classes to place backgrounds, depending on your template, you will have an image splitted in background, or floating image over the original background of wordpress.
Did you get the wrong foot out of bed today? There is absolutely no reason for your rant. You could just submit a question if there is something you don’t understand.
If you look at this page http://plugins.righthere.com/custom-backgrounds/multiple-schedule/ – it uses the jQuery Background Stretcher with multiple scheduled backgrounds. This means you can schedule a background to show at a specific time of the day.
In order to display the correct background at the right time of the day the plugin sets a time zone cookie. However if you do not use this feature you can easily disable in the Advanced Settings
E.g. if you visit the site at 8am (20:00) at night it will show the corresponding background set for this time.
08:00pm – 09:00pm (20:00 – 21:00)
Or if you visit the site in the morning at Sunrise
05:00am – 06:00am
Again if you do not use the special type of background turn off the cookie.
About your other complaint about splitting backgrounds and floating background. Our plugin allow you to add backgrounds to ANY layer in your website – it if your own fault if you do not assign the background to the correct layer. If your theme has its own backgrounds you of course need to disable this background first. However if you assign the background to the same jquery selector you should not have multiple layers of backgrounds.
If you have any questions or concerns please submit a ticket at our Help Center. I’m sorry for your frustration, but there is no reason for your rant against our plugin.
Have a great weekend!
can i apply link in custom background?
Yes you can apply a link to the background.
Hello. I hav no try this on several themes i use from themes forest like Enfold , Betheme etc. but it is not working at all…. i can not view any background image and eather the lookup works on any of the themes i have try!
Thank you for buying the plugin. I have just tested it with Enfold theme and it works fine. Please submit a ticket at Help Center so we can review your site.
Any reason why plugin version 3.1.9 rev32234 would stop working with wordpress version 4.4.2?
After the latest wordpress update the image disappears after I upload it and it’s not possible to adjust the settings under the jquery stretcher? basically not working at all? Thanks in advance
Thank you for buying the plugin. We have Custom Backgrounds installed on our demo site and it runs on WordPress 4.2.2. ... and it works. This could be a conflict with another plugin. We will be happy to review this and fix any conflicts, but we will need you to submit a ticket at our Help Center.
Thanks, I’ve raised a ticket earlier today.
Please notice that our support is only available Monday to Friday and weekend only for emergencies. We will look at your ticket asap. What is your ticket no?
Thank you. We will take a look at this asap.
I’ve asked our lead developer to reveiw this
wp-seo-admin-media-302.min.js?ver=3.0.7:1 Uncaught TypeError: Cannot read property ‘frames’ of undefined
wp-seo-post-scraper-305.min.js?ver=3.0.7:1 Uncaught TypeError: Cannot read property ‘callbacks’ of undefined
Hi, Can i have a clickable background image with your plugin. For example : http://wordpress-advertising.com/background-ad/ Thank your four answer Regards
Yes you can make clickable backgrounds http://plugins.righthere.com/custom-backgrounds/jquery-stretcher/manhattan-sunrise/
I would like to have responsive background. Where are the options and setting for jQuery Background Stretcher?
Thank you for buying the plugin. After you have added your background image you get this
You select which type of background you want to create.
And then you get general settings for the type of background
And then you click the Image Background Selector to choose where you want the background to appear
Great plugin and of a HQ as per usual with all of your plugins.
One question – does the plugin support video like e.g. http://codecanyon.net/item/ultimate-media-background-for-wordpress/11712749 ?
From reading the comments, there was an intention to include video capability a while ago but could not see if that had been added as a feature to the latest version.
Thank you for buying the plugin. This was actually the first plugin we released on Codecanyon. We have continuously updated it so it works on the latest WordPress. However we have not added any new features for a long time. It it on our todo list to give it a overhaul.
pre sale question: does this plugin support full screen, fixed and responsive background?I have a BG image that, on the top, has a drawing that must fit with website logo in the header (center). actually, without your plugin and w/ some css adjustment, the bg image looks ok in home page, but for some other pages with more content the bg looks bigger..pls let me know if you also need demo access to the website to check, but before purchasing the plugin i want to be sure that I can achieve the goal.thanks!!!
You can access the demo and play around with it on plugins.righthere.com/wp-login.php
Go to the Backgrounds menu.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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