Hi, I just bought your plugin yesterday and I love it! But, I don’t know why when I upload the banner image to the product category page it doesn’t show. Please help. Thanks!
My product category page is: http://buppha.com/product-category/home-candles/
Please email us at email@example.com with your site info.
I see in the demo and the title obviously, that this controls category banners. Does this also control tags? I am utilizing both in my store. So, in other words, I can create a banner for a specific tag as well as category.
Currently it handles category and if you want we can perform custom development to handle tags at additional development cost.
ok thx for the quick response. I highly doubt I can afford the tag part.
ha ha ha
Just purchased your plugin and uploaded a banner image, when I navigate to the page it spans the full width of the browser rather than the width of the image, please can you advise?
I can’t submit a link as it is not accessible without login details
Yes, it is taking the 100% of content area to make it responsive we had use %. Please email us if you need any modification of it.
On all of the example I looked at this none of them were 100% across the screen, are you able to assist?
Sure, please email us at firstname.lastname@example.org and our support team will check it out for you tomorrow.
Hello, I just purchased the plugin and it is exactly what I was looking for!
Followed all the instruction and in the back en I see the pictures for the banner and backgrounds, however when I save it it does not show on the page. Here is my website www.naturalorganicshoppe.com.
Please advise. GREAT plugin and I can’t wait to see it on my website!
Hi Ruth, Thanks for the purchase. Please email us your site FTP and WP Admin access info to email@example.com and our support team will check it out for you.
I have successfully got your plugin to change category backgrounds, but how do I get it to make a custom homepage, contact page etc background?
Thanks for asking. Those will require custom development, because those page are outside of woocommerce.
Hello! Pre-purchase question – is it possible to set a product page background image without making the product content (image, description, buttons ,etc) boxed and white background?
Actually, it depends upon your theme as well. Please check the Demo to see how it works. Thanks
I am using this plugin with Avada theme .
Banner all ok but background pictures dont appear at all ( i put image as bg image in category option but nothing ) .
As Avada is most populat theme here ,how to get plugin work with it ?
Please email us at firstname.lastname@example.org with your site access info and our support team will check it out for you.
Hi Bought your plugin yesterday. But, I tried pretty much everything, but it doesn’t work. I put background in product, but the background doesn’t show. Please help!
Please submit your issue to support.solvercircle.com along with site Access information.
is there a way to define the max-width of the banner image ? since our theme is full width it gets displayed to large.
You can customize in the code as per your need.
Hello I just purchased this plugin but am having issues. The background works fine however I need to post custom banners on each product page and main shop page. Can you help me with this? I was under the impression this would set banners. I’m on a deadline and need help asap. Thanks.
please submit your issue details with site access information at support.solvercircle.com
Banner image no scaling ?
it takes the space set for that specific div according to the site theme. The plugin does not impose any specific width or height.
Hi! we are interested in your plugin, but would like to find out: is it possible to add a banner to a single product page? (not a background, but a banner). We need a big fulscreen custom banner on top of every single product page.
We can perform custom development at additional cost to implement the Banner feature at product details page. You can email us for a quote.
I’m running into an issue to where I cannot set the height of the banner. There is no height option like there is in your documentation screenshot. And my theme is setting the height/width to 100%.
the banner takes the full area of the banner container div, as it is responsive.
If I set a background image for a category, should all products within that category then have the same background?
Sorry, no. It sets only the background of that specific category page.
Crikey what a nightmare. We have 100s of products in each category that now need a bg image adding.
We can perform custom development to implement your requirements at development cost .
No thanks, we have our own people but i’m very, very surprised that this isn’t built into the plugin. It actually makes no sense whatsoever that it isn’t. It’s gone from a 5* plugin to a 2* at best for me, it’s almost useless. I can add backgrounds to category pages with 5 minutes of CSS.
Actually, many people want to have separate background for each of the products, so we have to keep the existing feature intact. And, we had to implement specifically for your site. And, as professionals, we should all expect to get paid for any sort of work done for anybody. And the rating of the Item should be based on the comparison of the features listed for the item to the actual features that the item has. And, we did not mention any extra feature, so it should have been rated 5 Star. Custom development request should Not be considered for honest rating of the item.
Maybe change your demo then so that all products have different background images to the category they’re in. That way it won’t mislead people into thinking your plugin does something it doesn’t.
If people want different bg images they still can BUT.. it makes perfect sense to inherit the category bg, then if users want to change it for individual products they can do. That way, at least they’re not stuck with no background at all.
The plugin just doesn’t make sense, sorry.
The review is for the product itself and it’s lack of what should be a very basic feature..
I just checked, just to make sure I was right here. Please explain to me, why do all the products on the demo have the same background image as the category they’re in?
Can you not see how this will mislead people?
Did it not occur to you whilst creating the demo that what you were doing was very time consuming, having to add the same bg image to every product?
Anyway, i’m done. I’ll be sure to avoid your other plugins in future.
Its just set by the Demo setup team for quick setup and it is clearly mentioned in the documentation that you can upload and set background for each product details page (http://www.doc.solvercircle.com/wordpress/woocommerce-custom-background/#product_page_background), we have Never mentioned that it will ever use the same category background image for product page.
I have a large store with over 10,000 products and 1500 categories.
The 1500 categories are divided under 8 main categories.
I want to know if your plugin is capable of accomplishing the following:
Set image/background for top level category – /top-a/ and now I want that all the categories under /top-a/ should also inherit the same settings as /top-a/ which means any category /top-a/sub-a/sub-b/ will have the same background as top-a and so would the products under these categories.
Because we have so many categories, it is not feasible for us to configure each and every single category.
Is this inheritance supported?
Hi, is someone going to reply? Is this a reflection of your general support? I hope not!
We shall have to perform custom development to implement such feature at additional development cost.
Does it only work, if you have set a shop up, with product categories?
Or will it work, if the shop is setted up with pages and a shortcode?
You can enable it for Product Categories as well from admin panel
But would it work, if my shop use shortcodes in pages, to show my products?
It requires to have woocommerce product page, not sure about your shortcode
So I need to use, product-categories, to show my products? In my shop, I use pages with product-shortcodes, to show my products,
This plugin work with the default woocommerce process. Im not sure what sort of implementation do you have and why should you use the shortcode for products.
You dont understand? All right. I use pages in wordpress with Woocommerce. example: New page – Call it “Shoes” – shortcode ex “[product_category category=”shoes” per_page=”200” columns=”4” orderby=”date” order=”desc”]
So I show my products with shortcodes. Does the plugin works with that?
sorry, in that case we shall have to perform custom development for your site at additional cost.
I hope you have the answer. In the examples I have seen the banner perfectly but my question is that In the left part a column filter. I’d like to know in which part will be the banner. Will be just above the products or wil that be above the column filter.
Thanks for your reply!
Hi. Is this plugin work auto after admin setting, then in add new product, the background will auto understand due to product basic catalog. I use wcmarketplace. I don’t want user allow choose background in add new product. Is it exactly how your plugin work?
Sorry, you need to set the background manually for each item. You can contact with us for any custom solution though.
I just bought your plugin but I upload custom image for my category it doesn’t show. So as product page.
Please submit a Ticket with your issue details, site FTP and Admin access information at support.solvercircle.com
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