This author's response time can be up to 1 business day.
Hi, Did you solve problem with juicy projects gap?
hi! If you are referring to the right side gap on some resolutions, the response is no. That is a known limitation when subpixels calculation is involved.
Hello, still no Custom Post Type support for inline right?
hi! sorry, no. Right now I’m working to release the version 2.0.0. After that, I will work on Custom Post Type.
presale question: is the pagination on the portfolio pages included (< x > on top of portfolios)
hi! I’m sorry, but I don’t really understand your question. Please send me more info from my support page.
To be clear, all the features from the demo are in the package included for download on codecanyon.
I just want to tell you about a bug …
If you use quick modification in Cube Post to change the title for example then publish, the image or image gallery include in your post willl be deleted …
NOT COOL !
hi! Thanks you for the info. I will fix it in the next update.
Hi, I sent a support question — trying to figure out how to make your lightbox gallery function like the demo (with the expanding space between cubes). Eagerly waiting! Thanks…
I have already sent an email a couple of hours ago with a reply to your message. Please check also your spam folder.
I can’t find it in my inbox! Would it show as coming from Envato?
Please re-send, as there is nothing from “bmihai” in my email system.
... or can you paste your response here?
I have resent the email to your email address. I don’t offer support through this comments thread because is very hard to communicate here.
Yes, with a link to the video I already watched, and zero support. Thanks.
You’ve wasted enough of my time. I will hire a developer. Some people have work to do.
I watched the video three times, and it doesn’t answer my question. Try reading my question again, and look at the screenshot I sent. It’s really patronizing to tell people to watch a video when they have sent you an email for support — especially when the video has absolutely nothing to do with the question.
there was a misunderstanding here that has been resolved in the last set of emails exchanged.
Agreed. Thanks for taking the time to deal with my specific needs, Bmihai. I have changed my review of your product.
We have purchased your plugin. We have a problem with it: When we are logged in wordpress, the plugin works perfectly but if we log out, it doesn’t works properly.
Reply sent to your support email message.
Why do we have the mistakes here?
What does it mean mistake , how to solve the problem
mysqli_query(): MySQL server has gone away in /home/protest2/protest/wp-includes/wp-db.php on line 1877
Error while sending QUERY packet. PID=1016037 in /home/protest2/protest/wp-includes/wp-db.php on line 1877
hi! I’m sorry, but I don’t believe your issue has anything related to my plugin. Please contact the person responsible for your website development.
I just purchased your plugin, thinking it would work with existing posts and categories. Instead, I would that the posts need to be in a Cube Portfolio custom post.
Is there a simple way to tell the Cube Portfolio to use my existing posts? I need to future-proof the posts so that they are not using a custom post type.
hi! Sorry, no. My plugin doesn’t support that feature.
I would like to get a refund on this plugin then. How do I go about doing that?
hi! please contact the envato support for that,
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