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279 comments found.

Hello I just purchased your extension i am facing problem after update v1.33 i can’t apply discount i can’t apply product varation/options after select product i can’t apply cart discount like as you screenshot i can’t apply order discount like as your screenshot Can we search product with the help product code instead of words?when create order

After you create the customer can you save the order and then try to add the products, discounts etc?

Where can ew obtain version 1.33? We are asked to update in WP update panel but can only download v1.32 on Envato.

Sorry – we’ll sort this out.

your plugin has not been updated for quite some time. Still working with the latest versions of Wordpress and Woocommerce? Does it work with PHP 7?

Works great with PHP7 and latest WP and WC.

hi, just bought the plugin. ver 1.32

I have questions:

1. Why the “Create New Customer” button is there when editing an existing order? I can see button is there if I try to add new order. But on existing order, this creates some confusion.

2. First time I create new customer and enter only Billing info. So I went to User’s panel and enter the Shipping Info for the same customer just created. Went back to the order created, the Shipping info is NOT there!!!

Please give advice. THANK YOU


Are you still experiencing this issue?

We don’t seem to get this problem.

I’ll check with the dev if he can remove the create new button on an existing order.


this string is not translatable:

Can you fix it in the next update?


I’ve passed this on to the developer.


Hi, can you share the code necessary to add an additional field for phone number? Or does your plugin support ACF?

I have seen some code commented out in create-user-order.php for the phone number …

Hi. Sorry. We don’t have a way to edit phone number or ACF fields on this screen. Once the user is created and the order done you can jump through to their user screen and add their phone number? We’re trying to keep things as simple as possible. Thanks

Hello friend,

Orders made by the plugin do not allow payment for the “Pay order” link, it only shows an error message: This order cannot be paid for. Please contact us if you need assistance.


Hi There. This isn’t something we see. The order, if set to Pending Payment, should be able to be paid for by the payment link by the customer just fine. Could there be something else that is the issue?

Hi, I bought your plugin but is missing a key feature and is entering payment information. I had read other comments and you already said that this is not the plugin for that. How can I request a refund? Thanks

Hi There. Sorry about that. Please request a refund through CodeCanyon.


Just bought the plugin and it’s working great, thank you for developing it.

But we feel that by adding a couple of features it would make be unbeatable and hard to copy by the competitors.

Actually we thought it would be more automatic, when you press the button to create a new user, you have to manually fill the fields First Name, Second Name, Email.

- Could you please include an option that we could activate/deactivate from settings to directly grab this information? So it’s just clic and create.

- Also, could you include a feature for Bulk User creation from the Orders page?

As an option to make it better (if possible), would be to have the choice to select which fields we want to grab from the Order, also custom fields.

Kind regards and waiting for your reply.

Hi There. Thanks for the suggestions. We’ll pass them onto the dev team.


Is it compatible with WC Booking Page?


Yes it does. Thanks

Will this allow me to create a user from a previous guest order?

It just allows quick creation of a user from the New Order screen on the back end. If you have the User’s email address then you can create a user for them there and allocate the order to them.

Is there a way to disable the email the user gets but not disable all email functions? We have another plugin that sends emails based on triggers. For example, when a new user is created, it sends an email. However these aren’t working now. Or even the ability to customize the email that goes out with your plugin a little easier would work.

Our plugin may not be able to trigger the send email function when a new user is create because we create a user in a different flow. And also we don’t have the ability to customise the email that goes out when a new user is created yet. It may be included in a later release though. If you need a refund we understand.

Our client runs a German shop. Is it possible to translate the backend texts of this plugin to German?

Yes. You can translate the plugin yourself with a translator like WPML or Loco Translate. Also please help us crowd source the translation and provide pre translated files here: Thanks

Hello, pre-sales question here: Would you be able to add same functionality to products? (Create products “on the fly). This is what I’m looking for and would be great if you could quote me this custom job. Btw – all I need is SKU, Product Name and price. That’s it!

Hi There. Thanks for getting in touch. Unfortunately our plugin doesn’t do this. There is probably another solution out there for that. We aren’t available for contract hire though. Thanks

Hi, the plugin is not working with custom user rules!


Yes it is still supported.

In the settings for Create Customer on Order you are able to set which user roles can use the plugin. Is this not working for you?

It might have to do with the permissions you set to the new user roles too.


No, it does not work with any permission! However, I have your Email Customizer for WooCommerce and this works fine!

Not sure how that plugin works then but I’ll have to ask the dev to look into it.

Can you please send the link to the plugin you’re using?

Hi. I’m getting an update message:WooCommerce Create Customer on Order You have version 1.32 installed. Update to 1.33. View version 1.33 details. Compatibility with WordPress 4.9.4: Unknown

But just downloaded the latest and reinstalled it. Same update request…. ?


This might be a version number bug on our side… I’ll get the dev to check and fix it.


I am using Woocommerce Subscriptions. Is it also possible to create customers on the subscription page? If yes we buy it directly!

Yes. You can create a customer on the Subscriptions page too.

I see from a few of the comments that there have been problems with the pay-later functionality.

Has this been fixed now?

I also notice that the current versions of WooCommerce are not listed, will there be an update to cover these?


Any response?


We do keep it up to date with the latest versions… I check and make sure the dev adds it to the list once he’s done it.

The pay later issues should be fixed, I’ll need to double check with the dev too.


Hi cxThemes, The plugin now is not working. I cannot add product to the order. The loading icon is keep showing there. And nothing is add into cart.


Are you able to see if your site has any javascript errors on it? That would probably stop the WC ajax from working.

This might be coming from another plugin causing this.