timelessinteractive

timelessinteractive supports this item

Supported

994 comments found.

Hi,

I’m in a bit of a panic as I have no access to admin any longer for Wordpress. I had admin under my user and then converted it, I now have no access to administrate Wordpress.

I’m concerned that all the work that my team have done will be lost. Can you advise. I have also tried to change admin privileges via PHP ADMIN and add another Wordpress user, but both have been unsuccessful.

I tried to sign up for support but just got pinning wheel when registering,

Hi – our dev team is looking at why support registration isn’t working, in the meantime if you send us your site login to support@timeless-interactive.com we can take a look for you

You can now register for support

I love your work on this plugin! I have a few questions though before I grab it.

1. You’ve worked all the errors that are popping in the demo out I assume? 2. Is it possible to tie in order forms? I don’t have many products that are just order-able via a page but I do have a few that are crucial.

Hi

Which errors are you referring to?

We aren’t going to add order forms, this isn’t a platform for selling products, it’s a PM system. You can use quote forms to start the project process

beruskova

beruskova Purchased

Hello, how can I incorporate “message body” into a project message notification email coming from CLIENT DASHBOARD frontend. Inserting %MESSAGE % doesn’t work. Thanks

The tag required is

%%MESSAGE%%
beruskova

beruskova Purchased

your option doesn’t work

Please raise a ticket then http://support.cqpim.uk

i cannot preview estimate/quote, it just goes to a blank screen. Customer cannot view either. How can we fix this?

You’re not showing as someone who has purchased the item?

MDaniel98

MDaniel98 Purchased

When I start a project… how do I get it to show on the calendar?

is there a way to change the Prerequisites per project?

It will show on the calendars of any team members who are assigned to the project. The milestones and tasks require start and deadline dates to show on the calendar

winncomm

winncomm Purchased

Everytime we try to create a support ticket after selecting the addon, the loader screen just spins… How can we create a support ticket to receive support? Because it seems there’s a conflict with the quote form and another plugin. We don’t use the Gravity forms on this install…

Our dev team are aware of an issue raising tickets and will be on it first thing in the morning. I’ll raise a ticket for you once sorted. Apologies for the delay

winncomm

winncomm Purchased

Yeah, having an issue with the quotes custom boxes and setup as I see there’s a lot of JS conflictions with a plugin somewhere. We’ll try and figure out an issue between now and then to help pinpoint which plugin is the problem with the quote boxes issue that keeps popping up.

I’ll have to do a TeamViewer session with you since this site is not allowing other’s login due to confidentiality to our clients and 2FA in place across it. PCI-DSS is a pain but a must have on our end.

You can now raise a ticket http://support.cqpim.uk

Hi, I purchased your plugin & installed the same, however i m finding difficulties. The login page isnt working & hence unable to login as a Client or User. Also when logged in as admin the plugin section isnt loading fully..Could you please help ASAP

Sounds like it hasn’t installed correctly and some CSS / jQuery files are missing. Recommend you delete and try again. It’s quite a large plugin so if you’re on a slow internet connection or your host’s timeout levels are low it could miss files.

zzamir

zzamir Purchased

Dear Sir,

I have installed the plugin on a Windows box running latest version of PHP and Windows Server however, everything works apart from the Dashboard as when I click on that section, not but a blank page shows up!

Please advise how we can rectify this problem.

P.S The plugin has been tested on a Linux box but it seems to work fine there although it is a little slow. Both servers meet the requirements specified in terms of PHP and WP-Cron support.

Many thanks!

The plugin needs to be installed on a Linux server as per the Server Requirements listed on the item page. We don’t support Windows hosting environments.

zzamir

zzamir Purchased

Thanks

i have added this plugin in my site – www.idealmediaproduction.com so when we activate the plugin , site gets down.

Please check. and send me your support email id so that i can share login details with you.

According to CodeCanyon you have not purchased the item

This comment is currently being reviewed.

I had to flag your comment as it contained a purchase code which could have been used by someone else.

Can you comment from the account used to purchase please? We obviously need to check that it is indeed your account, then we’ll be happy to help.

Is it possible to include a pdf attachment to a quotation request?

Is it possible to include a pdf attachment to a quotation request?

Hello,

Is there a way to include a pdf file in the quatation response? When submitting quotations a technical report is included together with the rest of the information.

Thanks

The emails are global, so not you wouldn’t be able to customise per quote. I’m not sure what you mean with the second question?

with an external link in the body of the email it would work though, correct?

the 2nd question referred to the predifined width of the in which the quotation appears in the email.

Yes but you’d need to change it in the settings every time you send a quote.

I’m not aware of any predefined width, in Outlook the text uses the full width of the window. Not sure if this is what you mean?

Erick31

Erick31 Purchased

Hello, I tried to login into your support site like before but there is no link? I emailed support as well. For whatever reason the login page login button is now a blank link. I checked the login.php file and sure enough there is a # in href field.

Whoops, our bad. We updated the plugin on our support site earlier and had not restored the login page. Try again now :-)

Erick31

Erick31 Purchased

Can you tell me the login link again? I still can find it

Http://support.cqpim.uk

youngy35

youngy35 Purchased

Hello,

We are running close to the end of our support so we have just started to action our CRM system with the plugin. Every time we go to add a new Team Member we get this error:

Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: (setFrom) ’ in /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-phpmailer.php:1023 Stack trace: #0 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/pluggable.php(352): PHPMailer->setFrom(’’, ‘WordPress’, false) #1 /var/sites/c/capturecrm.co.uk/public_html/wp-content/plugins/cqpim/cqpim_admin.php(1651): wp_mail(‘chris@capturede…’, ’’, ’’, Array, Array) #2 /var/sites/c/capturecrm.co.uk/public_html/wp-content/plugins/cqpim/metaboxes/teams/team_details.php(287): send_cqpim_team_email(12, ‘9cjptd2hws’) #3 [internal function]: save_team_details_metabox_data(12) #4 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-wp-hook.php(300): call_user_func_array(‘save_team_detai…’, Array) #5 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(’’, Array) #6 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #7 /var/sites/c/capturecrm in /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-phpmailer.php on line 1023

Could I kindly ask you to look into this please as it’s causing issues and confusion for me.

Thanks in advance

Sounds like you haven’t completed the plugin settings. Specifically the three email address fields and the company name field on the company details tab

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