I’m in a bit of a panic as I have no access to admin any longer for Wordpress. I had admin under my user and then converted it, I now have no access to administrate Wordpress.
I’m concerned that all the work that my team have done will be lost. Can you advise. I have also tried to change admin privileges via PHP ADMIN and add another Wordpress user, but both have been unsuccessful.
I tried to sign up for support but just got pinning wheel when registering,
Hi – our dev team is looking at why support registration isn’t working, in the meantime if you send us your site login to email@example.com we can take a look for you
You can now register for support
I love your work on this plugin! I have a few questions though before I grab it.
1. You’ve worked all the errors that are popping in the demo out I assume?
2. Is it possible to tie in order forms? I don’t have many products that are just order-able via a page but I do have a few that are crucial.
Which errors are you referring to?
We aren’t going to add order forms, this isn’t a platform for selling products, it’s a PM system. You can use quote forms to start the project process
Hello, how can I incorporate “message body” into a project message notification email coming from CLIENT DASHBOARD frontend. Inserting %MESSAGE % doesn’t work. Thanks
Could you please respond to my question? thank you
The tag required is
your option doesn’t work
Please raise a ticket then http://support.cqpim.uk
i cannot preview estimate/quote, it just goes to a blank screen. Customer cannot view either. How can we fix this?
You’re not showing as someone who has purchased the item?
When I start a project… how do I get it to show on the calendar?
is there a way to change the Prerequisites per project?
It will show on the calendars of any team members who are assigned to the project. The milestones and tasks require start and deadline dates to show on the calendar
Everytime we try to create a support ticket after selecting the addon, the loader screen just spins… How can we create a support ticket to receive support? Because it seems there’s a conflict with the quote form and another plugin. We don’t use the Gravity forms on this install…
vendor.js:sourcemap:9228 Uncaught TypeError: base is not a constructor
at Function.$.widget (vendor.js:sourcemap:9228)
Our dev team are aware of an issue raising tickets and will be on it first thing in the morning. I’ll raise a ticket for you once sorted. Apologies for the delay
Yeah, having an issue with the quotes custom boxes and setup as I see there’s a lot of JS conflictions with a plugin somewhere. We’ll try and figure out an issue between now and then to help pinpoint which plugin is the problem with the quote boxes issue that keeps popping up.
I’ll have to do a TeamViewer session with you since this site is not allowing other’s login due to confidentiality to our clients and 2FA in place across it. PCI-DSS is a pain but a must have on our end.
You can now raise a ticket http://support.cqpim.uk
Hi, I purchased your plugin & installed the same, however i m finding difficulties. The login page isnt working & hence unable to login as a Client or User. Also when logged in as admin the plugin section isnt loading fully..Could you please help ASAP
Sounds like it hasn’t installed correctly and some CSS / jQuery files are missing. Recommend you delete and try again. It’s quite a large plugin so if you’re on a slow internet connection or your host’s timeout levels are low it could miss files.
I have installed the plugin on a Windows box running latest version of PHP and Windows Server however, everything works apart from the Dashboard as when I click on that section, not but a blank page shows up!
Please advise how we can rectify this problem.
P.S The plugin has been tested on a Linux box but it seems to work fine there although it is a little slow. Both servers meet the requirements specified in terms of PHP and WP-Cron support.
The plugin needs to be installed on a Linux server as per the Server Requirements listed on the item page. We don’t support Windows hosting environments.
i have added this plugin in my site – www.idealmediaproduction.com so
when we activate the plugin , site gets down.
and send me your support email id so that i can share login details with you.
According to CodeCanyon you have not purchased the item
This comment is currently being reviewed.
I had to flag your comment as it contained a purchase code which could have been used by someone else.
Can you comment from the account used to purchase please? We obviously need to check that it is indeed your account, then we’ll be happy to help.
Is it possible to include a pdf attachment to a quotation request?
Is there a way to include a pdf file in the quatation response? When submitting quotations a technical report is included together with the rest of the information.
Not at present no.
could I include in the text any shortcode? e.g. of a flipbook to include the document or an external link to this?
can i control the width of the responce template?
The emails are global, so not you wouldn’t be able to customise per quote. I’m not sure what you mean with the second question?
with an external link in the body of the email it would work though, correct?
the 2nd question referred to the predifined width of the in which the quotation appears in the email.
Yes but you’d need to change it in the settings every time you send a quote.
I’m not aware of any predefined width, in Outlook the text uses the full width of the window. Not sure if this is what you mean?
Hello, I tried to login into your support site like before but there is no link? I emailed support as well. For whatever reason the login page login button is now a blank link. I checked the login.php file and sure enough there is a # in href field.
Whoops, our bad. We updated the plugin on our support site earlier and had not restored the login page. Try again now
Can you tell me the login link again? I still can find it
We are running close to the end of our support so we have just started to action our CRM system with the plugin. Every time we go to add a new Team Member we get this error:
Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: (setFrom) ’ in /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-phpmailer.php:1023 Stack trace: #0 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/pluggable.php(352): PHPMailer->setFrom(’’, ‘WordPress’, false) #1 /var/sites/c/capturecrm.co.uk/public_html/wp-content/plugins/cqpim/cqpim_admin.php(1651): wp_mail(‘chris@capturede…’, ’’, ’’, Array, Array) #2 /var/sites/c/capturecrm.co.uk/public_html/wp-content/plugins/cqpim/metaboxes/teams/team_details.php(287): send_cqpim_team_email(12, ‘9cjptd2hws’) #3 [internal function]: save_team_details_metabox_data(12) #4 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-wp-hook.php(300): call_user_func_array(‘save_team_detai…’, Array) #5 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(’’, Array) #6 /var/sites/c/capturecrm.co.uk/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #7 /var/sites/c/capturecrm in /var/sites/c/capturecrm.co.uk/public_html/wp-includes/class-phpmailer.php on line 1023
Could I kindly ask you to look into this please as it’s causing issues and confusion for me.
Thanks in advance
Sounds like you haven’t completed the plugin settings. Specifically the three email address fields and the company name field on the company details tab
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
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