CleverSoft

CleverSoft supports this item

Supported

This author's response time can be up to 2 business days.

96 comments found.

Prepurchase. Is it compatible with WPML?

Yes it is

Hi there. Just a quick question. I updated your version and now the mega menu on my phone doesnt show the menu anymore ? Thanks for your helo

Dear Raphael,

Thanks so much for using our plugin.

Currently your support expired. Please hit the RENEW SUPPORT button to renew it.

After that, please submit a ticket at http://support.zooextension.com for getting our support.

Kind regards, David

Hi there. Just a quick question. I use Clever Mega Menu with PointFinder Template but the Clever Mega Menu don’t appear, I suppose the styles of the template are more hard. Is there any way to make appear mega menu styles ? Thank you.

Dear labrador99

Please submit a ticket at http://support.zooextension.com for getting our support.

We will take a closer look on your issue.

Kind regards

kpott

kpott Purchased

Hi will this plugin work with Impreza theme? Thanks!

Hi Kpott,

We haven’t tested this plugin with that theme. However, if that theme comes with Visual Composer then it will be worked. The Visual Composer is required!

Kind regards, David

I know that you will tell me to buy this addon if I want any support at all, but I have a pre-sales question. On my site, the addon works great with the main menu. The problem however is with the sticky menu on my site, which seems to mess with the width of my mega menu. So before I pay the money to solve my problem, I need to know is there actually a solution for this?

Hi Russco,

Yes you need to purchase the PRO version first for getting our support.

Kind regards, David

Hello. There is a problem with the free version of the plugin which is incompatible with the latest version of WordPress or Visual Composer for that matter. it renders any Visual Composer color pickers blank. Do you plan to update that at a point?

be great if you would add a notification icon to wordpress admin area when theres an update available! :)

thanks so much for suggestion.

We’ve added it to short list.

Kind regards, David

Hello ! There is a bug with the plugin, it hides any Visual composer color picker ! Any update fixes planned ?

Dear pvincent,

Please submit a ticket at http://support.zooextension.com for getting our support.

Kind regards, David

Hi. Your plugin is so easy to use ! But there is a conflict with one of the popular themeforest “The7”. It works, but the background color option in Visual Composer (you find it in Row or element option) dissapear everywhere. I tried to deactivated all other plugin, but the conflict is real with Mega Menu and The7 theme. Do you have an idea and und quick futur update maybe ? Best regards. Mathieu

Dear Mathieu,

Please read this article http://support.zooextension.com/client/view_knowledge/28 to know how to getting our support.

Kind regards, David

Ok thank you, I wrote you. Regards. Math.

Hi, since last Wordpress update, I have an issue when activating your extension : color pickup does not display in clever mega menu theme settings. The problem is that it also breaks WP Bakery Visual Composer color picker and Shiftnav color picker. When I desactivate your module, every other color picker are back.

Please backup !

The issue is here : /wp-content/plugins/clever-mega-menu/assets/backend/js/wp-color-picker-alpha.min.js

The solution is here : https://github.com/wpmetabox/meta-box/commit/173e3dfe5b819a9d7dbdf06e18bdabd2bd52b8f4

If you want I have the script corrected.

It seems you are using the older version. You need to upgrade your plugin to latest version 1.0.7.

Your issue was fixed in version 1.0.6.

Also your support as expired. Please feel free to RENEW SUPPORT to continue getting our support.

Please check it out http://support.zooextension.com/client/view_knowledge/28

Kind regards

Hi, I’ve installed and am testing the free version of Clever Mega Menu on my staging site. I am having a similar issue with the menu not showing correctly on mobile as raphaelgabrielkeller. When I click on the theme’s menu “hamburger,” a second menu hamburger and the word “menu” shows. When I click this second hamburger, it changes to an “X,” but the menu doesn’t drop down. Other mega menus that I tested had the same issue, so it’s probably theme-related. Were you able to correct raphael’s issue successfully? Is this something you would be able to fix after I purchase it?

FYI, as someone else pointed out, the documentation seems unfinished.

Great menu, otherwise! Very smooth, stable and the interface works great! Other menus I tried were buggy and the menu itself was jumpy.

Thanks.

Currently we’re busy and don’t have time to update FREE version.

You should consider to purchase the Pro if needed.

Kind regards

You misunderstood me, this is a pre-sales question.

I’m not asking you to update the free version. I am asking:

1- if you were able to fix raphaelgabrielkeller menu issues on mobile (I can’t determine this by looking at his website)

2- if so, do you think based on your experience with his site, that my two issues with the mega menu in mobile are fixable: a) that there are two menu “hamburger” links instead of one, and b) that the drop-down from this menu link does not show

It doesn’t pay for me to purchase the plugin if these issues cannot be fixed.

If needed, I can send you a screen-capture or a link to the staging site in an email or private message.

Thank you.

You need to purchase the pro version for fixing that issue and getting our support.

Or you should remove the free version and try another plugin.

Kind regards

This plugin conflicts with woocommerce error notices. When the menu is display wc_print_notices () does not work. I have tried with multiple themes and disabled all other plugins. You should look into this issue.

It does’NT conflicts with WooCommerce. All of our WooCommerce are working well.

Please read this article http://support.zooextension.com/client/view_knowledge/28 to know how to getting our support.

Kind regards, David

You’re right. it was because one of my mega menus had the woocommerce track orders shortcode which was showing all the errors. Sorry about the comment before.

you are welcome!

If you love this plugin, don’t forget to rate us 5 stars! It’s really help us a lot.

Kind regards

this plugin looks awesome! curious, I have a new client site I’m building on my hosting but just found out the theme only has hamburger icon menu style option. http://demos.thewebstylist.com/clearmediatraining/ Would I be able to create a classic underline menu with transparent background w your plugin (and hide theme menu)? Also is it possible to customize the mobile menu style (like add an image background)?

thanks for interesting with this plugin.

Please provide a screenshot to explain about your idea.

Kind regards, David

Dewayne

Dewayne Purchased

Is there a way to remove the underline under custom links in the menu? the entire menu items have underlines . Please let me know how to remove this.

Dewayne,

Please read this article http://support.zooextension.com/client/view_knowledge/28 to know how to getting our support.

Kind regards, David

TXTFox

TXTFox Purchased

We were never able to get this working and our support ran out. Doesnt show up on VC

Dear TXTFox,

Please read this article http://support.zooextension.com/client/view_knowledge/28 to know how to getting our support.

Kind regards

TXTFox

TXTFox Purchased

Well. We had support. But this plugin never worked correctly. It didnt show up in VC. After installed and activated. We read the instructions on purchase. :)

if you didn’t work, why do you not creating a ticket for reporting a bug & getting support?

To be honest, you need to renew your support for getting our support.

Kind regards

turnipHed

turnipHed Purchased

Just discovered a conflict between Clever Menu 1.0.3 and WP Bakery Page Builder 5.4.5. Just FYI

Please read this article http://support.zooextension.com/client/view_knowledge/28 to know how to getting our support.

Kind regards, David

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