89 comments found.

hi, we try your App ID in iOS ionic view but don’t works, please can provide an App ID to test? many thanks

satsalou

satsalou Author Team

Hi, thanks for reporting this. Our apps stopped working on Ionic View once it transferred to Ionic Pro. We will move them to Ionic Pro gradually. However, until then, please, try our “Live Preview” link so you can preview the app in your browser. Also, to preview the app on Android, please, find the demo APK in the item description. Please, let me know if you have more questions.

abayuba

abayuba Purchased

grunt serve—-lab , no work ,why?

abayuba

abayuba Purchased

technical support, are you alive?

satsalou

satsalou Author Team

Hi, thanks for leaving a comment. Please, use the following url to open a ticket with us and share more info about the issue you are facing such as logs: https://appseed.desk.com/customer/portal/emails/new

abayuba

abayuba Purchased

I do it:

Hi, your package.json file gets distorted throughout the installation process. There is a copy of this file called package.json.local in the project folder. Please open it, copy its contents and paste them into the package.json file replacing what already exists in it. Then, delete the platforms and plugins folders and run the command ionic state restore. Finally, in order to run the app on your browser run the grunt serve command.

but no work

abayuba

abayuba Purchased

loading grunt-karma.js tasks…ERROR

abayuba

abayuba Purchased

my node version 8.1

satsalou

satsalou Author Team

Please, make sure you have installed Node 6.x as the “NodeJS” section of the Start Guide suggests. Then, install the app from scratch. Also, unfortunately, it is not clear what steps you followed and running what command caused this error. Please, make sure you provide enough information/details and logs so we can diagnose the issue. Finally, to share any logs, screen captures and other supplementary material, you could use the following form to contact us through email: https://appseed.desk.com/customer/portal/emails/new

Hi I just bought your application. i tried to install it on locally by following your doc but i failed. there are a lot of issues are coming and i am not even familiar with these commands. please help me to setup this will wait for your quick response thanks

satsalou

satsalou Author Team

Hi, could you open a ticket with us using the following form, please?
https://appseed.desk.com/customer/portal/emails/new
Please, make sure you share more information about what commands you executed and the logs that are produced. Also, please, share the version of the node and the ionic CLI you are using.

call us and get direction button are not working, when i click on them nothing appear. i hired expert ionic coders but still facing issues. i bought this one month earlier but still trying to setup this.it is the worst product i have ever been bought and customer support is really pathetic

satsalou

satsalou Author Team

Hi, thanks for your feedback. Call us and Get Directions features are not supposed to work when running the app in a browser. Since they raise native functionalities of the mobile device, they should be tested on an actual device. You are welcome to share all the issues you are facing with us and we will do our best to support you. As encouraged in our previous response, please, use the following form to open a support ticket and share with us any logs, screen captures and any other supplementary material so we can help you: https://appseed.desk.com/customer/portal/emails/new.

This app is completely outdated. Nothing seems to work and the documentation is so outdated that it is of no use. It is frustrating to see an app with such potential to be left to rot. Is there any update to be released? Is technical support able to share any kind of solutions?

satsalou

satsalou Author Team

Hi, thanks for taking the time to leave a comment. We plan to release very soon the Business Directory app1 upgraded to Ionic 3 which is a listing app with similar features. Please, have a look to see if that fits your needs. Gradually, we will upgrade most of our apps including City Guide. If you still prefer to use the current version of the City Guide app, please, contact us through the following form2 sharing the steps you followed and any error logs produced during the process.
[1] https://codecanyon.net/item/business-directory-ionic-full-application-with-firebase-backend/14681052
[2] https://appseed.desk.com/customer/portal/emails/new

Hello, you told on review that you’re working on upgrade to ionic3, do you know more about that time :) ?

satsalou

satsalou Author Team

Hi, we have released the Business Directory app in Ionic 3 which is similar to this app. If you are interested, please, read more at https://codecanyon.net/item/business-directory-ionic-full-application-with-firebase-backend/14681052. We do not have a strict roadmap for the upgrade of our apps to Ionic 3 and we prioritize it according to the requests we receive from our clients. In case you purchase this app before its Ionic 3 version is released, you will be able to download it for free as an updated version of this product. For more questions, please, contact us using the following form: https://appseed.desk.com/customer/portal/emails/new

Hi, I’ve been bought that app.

But now I’d like to enable OneSignal, nothing is explicit in the doc, could you please help me ?

satsalou

satsalou Author Team

Hi, we replied to the same question you sent through our Ticketing Support System. Please, check your inbox.

Koz16

Koz16 Purchased

I bought this package a while ago and played around with it for a bit but now am ready to put it to use. However, the phonegap-plugin-push and de.appplant.cordova.plugin.email-composer called in this starter are no longer available. Will the newer versions of these work with this package or do we still have to wait for the Ionic 3 version?

satsalou

satsalou Author Team

Hi, you could use “cordova-plugin-email” instead of “de.appplant.cordova.plugin.email-composer” without the need to change anything else for it to work. However, since Ionic Push service is shutting down I do not recommend that you install/use “phonegap-plugin-push” anymore.

Koz16

Koz16 Purchased

I have already updated the bat, config, and project files to remove push references and changed out the mail plugin. However, I have come across another issue that the businesses are always showing as “Closed” even when the open and close times are set correctly in Firebase and they show correctly on the business pages. Any ideas why this is happening?

satsalou

satsalou Author Team

Hi, to try to produce it, I will need your data.json file. Please, send it using the following form to establish a private communication: https://appseed.desk.com/customer/portal/emails/new

Hello, I want this app….but never used ionic so it will work right as I don’t know how to run install…... Where is the admin panel for this…..also want some customizations…. Plz reply….. It’s urgent…..

satsalou

satsalou Author Team

Hi, to see if you can work with an app like this you could download its Start Guide prior to your purchase form the “Item Details” tab. The City Guide app uses Firebase as its backend. To view and use it, you just need to create a free account at https://firebase.google.com/. In case you would like us to make any customizations for your app, please, send us a private message using the following form: https://appseed.desk.com/customer/portal/emails/new

I changed the firebase informations and I added the json data to firebase but the application doesn’t working

Hi, could you contact us through the following form and provide more information about the issue you are facing? How we can reproduce it and what logs you received accompanied by some screen captures? https://appseed.desk.com/customer/portal/emails/new

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