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579 comments found.

Hi, I can’t add acceptance if put sortcode in widget. I checked Dispay Condition > Always but not work. Thank you in advance. Some idea?

Hi!

Sorry, not sure I fully understand what you’re trying to achieve. Could you please submit a support ticket to us with more details about your setup?

Kirill

Hi, simply there is not an acceptance checkbox (The typical “I accept Policy Privacy…”), so peoples suscribes but can’t accept “Privacy policy conditions”. I tried it in Chimpy demo and there is not this option. Can you tell me if is possible fix it or not? Thank you in advance.

Hi!

Ok, thank you for the explanation, I understand now. “Dispay Condition” means when to display the form itself, it’s not referencing “Privacy policy conditions”. Unfortunately, there’s no such option in the current version, but we’ll do our best to improve this in future.

Kirill

hey guys on iphone when you go to fill out a field on the popup it scrolls to top ….i’m reading about a fix here can you please advise on what to do? https://stackoverflow.com/questions/2952782/preventing-an-input-element-from-scrolling-the-screen-on-iphone

Hi!

Thank you for reporting this! We will look more into it and add this fix in the new version.

Kirill

it says you guys updated the plugin 26 July 17 but i downloaded it and its the same version ….when was the last version released and when is a new one planned? can i try a beta?

Hi!

Not sure why there’s such date, but there wasn’t new version released lately. We currently need to release some updates for our other products, so this plugin will be updated in the next few months – unfortunately, can’t provide more precise ETA at the moment.

Kirill

how do you recommend resizing the popup to look different on different screens? i’d like to have one for mobile and a different layout for tablets / desktop thanks!

Hi!

Please submit a support ticket to us, so we could help you in setting this up.

Kirill

Does this plugin still allow a condition that stops showing the form once a user has signed up? It’s not ideal for the form to keep popping up or to force the user to click “never show this again” once they’ve signed up.

Hi!

After user signs up the cookie is added with this mark and it prevents the form from showing up again. Yes, it’s not ideal, and we will improve this in the new version.

Kirill

Hi, Anyway you can have sync multiple lists to multiple roles? Regards Nat

Hi Nat,

Could you describe what you’d like to achieve in more details, please?

Kirill

Hi Kirill, I have 4 roles that I want to connect to 4 different lists within Mailchimp. The mailchimp lists are feed by Vend and I want them to be updated on the Wordpress side, is this possible? At the moment I can only see the possibility of 1 role and 1 list. Cheers Nat

Hi!

Ok, thank you for the explanation. No, unfortunately, this is not currently possible.

Kirill

After signup, there is a green message ‘Thank you for signing up!’

How/where can I change this text ?

Hi there,

Simply go to the Localization tab under settings and enter a new value there.

Paul

I would like to have the form 600px width.

When I try to do it by CSS, the form isn’t responsible anymore. How can I have the form 600px on big screen but smaller on mobile ?

Hi there,

There’s no built-in method to set a fixed width on desktop and keep fluid layout on mobile. You will need to use CSS media queries to define widths for various screen sizes.

Paul

Presales question:

Will this plugin make it possible to send mailchimp order receipt/shipping/abandoned carts?

Hi!

No, unfortunately, not. This plugin mostly used for other functionality, like displaying different forms in various contexts on your site.

Kirill

ebwe

ebwe Purchased

Hello RightPress_Support. I’ve added [chimpy_form] into my footer and nothing appears, even using inspectlet I don’t see the Chimpy code.

Hi!

Please submit a support ticket to us with temporary login credentials, so we could look into your setup.

Kirill

Hallo, i want to use the popup on two different page categories. So i need either a second condition or a methode to create two popups with two forms. Is this possible and when yes how? Thanks!

Hi!

Unfortunately, it’s not possible in the current version, but we’ll make sure to improve this in the future updates.

Kirill

Pre-sales question regarding functional requirements.

1) Regarding the “subscribe to unlock” feature across multiple posts – We have a content displayed in a PDF viewer on multiple posts throughout a site. After subscribing to unlock content on a post will that user then be able to navigate through the site and see all locked content – which is our preference – or will they have to subscribe on a post by post basis?

2) Will a returning user be able to see the content by logging in (or some such method) or will they have to resubmit their subscription on every visit?

3) We are looking to capture information regarding the user. Will it be possible to push that custom text fields (e.g., Name, Profession, age) to a MailChimp list?

Thanks for your time!

Hi!

1 – The user will need to submit the form only once, after that the cookie will be added and he won’t see the lock on the other posts.

2 – As I said, this is controlled by the cookie, so until this is not deleted, user will be able to see the content. We do understand it’s not an ideal solution and will improve this in the future.

3 – Yes, you will be able to add any merge tags you created in MailChimp (though please make sure that submitted data will follow the structure defined in MailChimp, e.g. like the date field or address field – or there will be the validation error).

Kirill

Is there any way to delay the subscription confirmation (by let’s say 15 minutes) to the new registrant?

Hi!

This email is sent from MailChimp, so you will need to check if it’s possible to add such delay there.

Kirill

Hello, I am using currently Contact Form 7 to get new people on Newsletter – https://s13.postimg.org/e6nekvwnr/Untitled.png .

Is possible to make something like this on my website with your plugin? I want to get horizontal columns to show the Newsletter – email, name, confirm buttons.

Have a nice day.

Hi!

Yes, it might be possible, but in current version you will need to edit some plugin’s code. We will do our best to improve this in future and offer more layout customization options.

Kirill

Pre sale question: Hello i have an ecommerce website who sell products and a service like “amazon premium” using plugin woocommerce subscription.

When a user have a active subscription, his user role change from customer to premium, and switch back to customer if he pause or cancel his subscription.

I want to have a mailchimp list with all active members and remove the one who stop their subscription.

Is your plugin able to remove a user from a list if his role change?

Thank you

Hi!

No, unfortunately, there’s no such feature in our plugin at the moment.

Kirill

Hi,

Is the plugin compatible with the latest version of wordrpess (4.9.4)?

Hi!

Yes, of course, it should be completely compatible. Though, if you notice any issues, feel free to submit a support ticket to us.

Kirill

Hi Kirill,

Maybe update the details for software version to 4.9.4 cause currently it says it’s compatible up to 4.7.x.

Cheers

Hi!

Yes, we’ll update that in the next update. The current version was released some time ago, so this line wasn’t updated, but the compatibility with WordPress didn’t change since then.

Kirill

Is it possible to disable mobile pop-ups yet?

Hi!

There was no update just yet, so nothing new was added, including this feature, unfortunately.

Kirill

I know this can hurt SEO. Do you know any alternative?

Hi!

No, I’m afraid we can’t offer any alternative.

Kirill

Hi. Does this plugin have the option to add the GDPR opt-in fields?

Hi!

No, unfortunately, at the moment there’s no such option.

Kirill

That is a shame. Are there plans to implement this in the future?

Hi!

Yes, we do have such plans and will implement this at some point in the future.

Kirill

Pre-sale question : Is your plugin multilingual (Polylang) ? Thanks !

Hi!

No, unfortunately, there’s no specific integration code for this plugin or any other multilingual plugins.

Kirill

pylon

pylon Purchased

I use your plugin on several sites that now need to be seen to be addressing GDPR compliance. You mention there are no GDPR opt-in fields at the moment. Is this planned and any idea of timescale for delivery?

Hi!

Yes, we will do our best to update the plugin and offer this functionality in the nearest future, though unfortunately, so far no ETA on this.

Kirill

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