Voltroid

Voltroid supports this item

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198 comments found.

I purchased, installed, linked API got my list selected. and although the pop up happens, it doesnt give me any options to input data or register.

Hi deviousotaku,

Thanks for purchasing our product! :) All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

How do I submit a support ticket through that service?

Register on the Forum using your Purchase Code, Login and goto bottom of this page to create a ticket.

Hi there is it possible that once subscribe is pressed, the pop up instantly shows a thank you message. Not redirecting to a page? I would want to use this with exit intent.

Hi WiseUpMarketing,

Thanks for purchasing our product! :)
All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

This comment is currently being reviewed.

hi, I am having this error TypeError: Cannot read property ‘cforms’ of null at new <anonymous> (admin.js?ver=1.2.5:122) at Object.e [as invoke] (angular.js:4182) at z.instance (angular.js:8441) at angular.js:7693 at s (angular.js:331) at v (angular.js:7692) at g (angular.js:7075) at angular.js:6954 at angular.js:1451 at l.$eval (angular.js:14383)

how to fix this?

Hi,

All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

The unlock function seems to have a problem, i have been using it for a while and now it just does not work while all my applications are up to date. I have not changed anything. Is there a bug in the plugin?

Hi voyagista,

Thanks for purchasing our product! :)
All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

Hi… pre-sales question: Is there a way to set the popup to stop showing once a visitor has been subscribed (instead of irritating them with irrelevant popups)?

Hi wagwag,

Yes, you can set it to show only once to a visitor.
Check out our demo for ChimpMate Pro to explore other cool features.

Thank you

Hi, Is it possible to trigger the popup with a link even if the auto-open is not enabled?

Hi tomobikidesign,

Thanks for purchasing our product! :)
All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

Hi, My plugin is not working. All options lead to a page that lists from top to bottom: General>Lightbox>Slider>Widget… I already uninstalled the plugin and reinstalled, but to no avail. What should I do? Thank you

Hi jornaldoar,

Thanks for purchasing our product! :)
All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

Presales Question – Can you customize the Theme so that the fields are side by side vs stacked Name – Email instead of Name with Email under?

Hi lisa66annette,

Yes, You can reorder the fields as per your requirement. You can also change the form layout to two column if needed.

Thank you

Hi, I have installed chimpmate pro on our website, and configured all the settings, but lightbox is not showing. Tried to register on your support forum. Still hasn’t got a password for login.

Hi oopsleon,

Sorry for any inconvenience. We’ve mailed you with the details. We’ll help you sort out the issue.

Thank you

I am getting this error – Notice: Undefined index: HTTP_REFERER in /var/www/html/wp-content/plugins/chimpmatepro/public/class-chimpmate-wpmc-assistant.php on line 701

Design of certain popups is also messed up. Feeling unfortunate to have purchased this

Hi hirak141995,

Thanks for purchasing our product! :)
All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

Hi! Your plugin is very cool but does not function properly on firefox. Any insight on this?

Hi NoisematchFilms,

Thanks for purchasing our product! :) All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

Can I use two different lists on two different pages? I know it can use the same settings for two different lists and you can place them anywhere via a shortcode but I don’t see how you can have two separate lists with two different settings under the same “type” of opt in. I want to have two “slider type” opt ins on different pages, with different text and formatting. How can I do that?

AJ

stanleyjobs

stanleyjobs Author Team

All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

I tried registering for support, but the system never sent me a password. Tried the recover password function numerous times. Please advise.

stanleyjobs

stanleyjobs Author Team

Hi NoisematchFilms,

Sorry for any inconvenience. We’ve mailed you with the details. We’ll help you sort out the issue.

Thank you

slayhost

slayhost Purchased

Your last update was on 30 November 16, are you sure this plugin will work with new version of woocommerce and wordpress?

stanleyjobs

stanleyjobs Author Team

Hi slayhost,

Definitely :)
Our plugin is fully compatible with latest WordPress and WooCommerce builds. And we have a new update releasing in a week or two with more features. Hope you like them as well :)

Thank you

Any word on the release date for the upcoming revision of the plugin?

stanleyjobs

stanleyjobs Author Team

Hey there,

It ‘ll be out for download in a week. :)

Thank you

Is there a way to not have it reappear on every page after a visitor x’s out?

stanleyjobs

stanleyjobs Author Team

Hi searchenvision,

Thanks for purchasing our product! :)

Yes you can do this, refer here
All support is given through our Support Forum. Please create a support request there, so we can better assist you.

Thank you

I dont see which open I should check off to disable re-occuring popups if a user has not subscribed.. please advise

stanleyjobs

stanleyjobs Author Team

Hey there,

It’s the reappear option you are looking for, you can edit the number of days for the lightbox to reappear, which defaults to 1.

Thank you

Is there a way to show the lightbox for two different list on different pages?

stanleyjobs

stanleyjobs Author Team

Hi jcaruso001,

Yes you can do this, using our Custom Manager feature.

Thank you

Stanleyjobs,

Is there a way to change the text per signup? On each page I have the separate signup and different list it shows the same message…

Thanks,

stanleyjobs

stanleyjobs Author Team

Not for now, but we have an update coming in less than a week, with which you can have themes with different texts assigned to different posts. It’ll also be able to show different success messages based on your form.

Hi, this is a pre-sale question:

Is integration with MailPoet possible?

Best regards

stanleyjobs

stanleyjobs Author Team

Hi EsquireTele,

Sorry, ChimpMate only supports MailChimp service.

Thank you

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