Discussion on Catchers Helpdesk and Ticket System Plugin For Support

Mycatchers

Mycatchers supports this item

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82 comments found.

Your site is down. No documentation after download. Functions are not enough: can not assign a Category to an agent, Custom field is hidden, can not use the function Conversation feed filtering, and contact that no one answer. If you do not update the plugin and give me documentation, I need refund and vote 1 star. Your site is down and can not do anything.

Hi. Yes, our website has been hacked. Now we are making it alive. It will appear hopefully this evening. Could you please send us a message to support@mycatchers.com and we will send you pro-version and we will help you with all settings.

Hello,

If you do not update the plugin and do not give me support, I need a refund

You have a 403 error I have more access to support center , 403 error there is already a month that we are waiting for a support and a patch to solve the bug on the title in the “mail”

The author always has excuses. A blow its their developer is sick Another shot we have not received your ticket etc …....

Ticket #10346: Re: Ticket #10155: Re: Ticket #10096: Re: Ticket #10089: Re: Ticket #9873: Re: Ticket #9822: Re: Ticket #9618: Re: Ticket #9549: Re: Ticket #9385: Re: Ticket #9354: Re: Ticket #8316: No replies on codecanyon.net 16 days ago

Thank you

Hi, sure, no problem, just request the refund here on CodeCanyon. We were helping you last 8 months, and if you still don’t like our Helpdesk – it’s time to move forward. We received 78 tickets and around 20 messages from you. Thank you for your attention and help. Every time we update our plugin you stay negative and demand more and more new features. Good luck with your next Helpdesk! We wish you to find a perfect solution.

Hi,

I’m sorry, I’m not the owner of the project

Thank you

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