Support Terms
What will you get with a regular license?
- 100% source code for the item
- Well-documented guide to manually create your web, iOS & Android apps
- One-time purchase, Lifetime Updates
What will you get with an extended license?
Read marketplace policy – click here: Extended License
Note:
- To get reskin & installation support, raise a ticket to our portal.
- One purchase of source code is used for one domain
- We do not provide support via WhatsApp.
What should I do when having Pre-sale Questions?
- Search FAQ
- Refer to Documentation
- Search the comments area of the item
- Try the Demo and see the description on codecanyon for features.
- We do not support changing the products and licenses.
What should I do when getting an Issue?
- Check out Cashfuse documents step by step.
- Create a brief ticket by clicking “Sign in with Envato instead”
- We Do Not help with customization issues.
- Please do not post your issue in the comments section, our technical team only replies on the support portal– If you do, we mark it as spam to save time.
What is the Time of Support?
- We are working as hard as we can to get a fast response but that is not always because of different time zones. Response time can be up to 24-48 hours Monday through Friday, not working on weekends. Our time zone is GMT+5:30. Support as first in first out.
- Please investigate for yourself thoroughly before contacting us.